Halethorpe, MD · On-site
$20 - $25/hr
As a Customer Service Representative, you will field important calls from homeowners who are counting on Supreme Service Today for quick and reliable solutions. You will assess their needs, offer the ...
Quick apply
Halethorpe, MD · On-site
$20 - $25/hr
As a Customer Service Representative, you will field important calls from homeowners who are counting on Supreme Service Today for quick and reliable solutions. You will assess their needs, offer the ...
$16.50 - $22.50/hr
The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and ...
$16.50 - $22.50/hr
The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and ...
Washington, DC · On-site
$16.50 - $22.50/hr
The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and ...
Washington, DC · On-site
$16.50 - $22.50/hr
The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and ...
$17 - $23.25/hr
Customer Service Representative Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a ...
$17 - $23.25/hr
Customer Service Representative Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a ...
Washington, DC · On-site
$16.50 - $22.50/hr
The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and ...
Quick apply
Washington, DC · On-site
$16.50 - $22.50/hr
The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and ...
Falls Church, VA · On-site
$17 - $23.25/hr
Customer Service Representative Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a ...
Falls Church, VA · On-site
$17 - $23.25/hr
Customer Service Representative Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a ...
$17 - $23.25/hr
Customer Service Representative Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a ...
$17 - $23.25/hr
Customer Service Representative Department: Operations / Dispatch Reports To: Dispatch Manager / Operations Manager FLSA Status: Non-Exempt Position Summary Henry's Wrecker Service is seeking a ...
Lorton, VA · On-site
$16.25 - $22/hr
Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...
Quick apply
Lorton, VA · On-site
$16.25 - $22/hr
Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...
Columbia, MD · On-site
$18 - $23/hr
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...
Columbia, MD · On-site
$18 - $23/hr
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...
Lisbon, MD · On-site
$17.50 - $24/hr
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...
Lisbon, MD · On-site
$17.50 - $24/hr
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...
Odenton, MD · On-site
$18 - $24.50/hr
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...
Odenton, MD · On-site
$18 - $24.50/hr
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...
Cooksville, MD · On-site
$16.25 - $22/hr
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...
Cooksville, MD · On-site
$16.25 - $22/hr
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...
$18 - $23/hr
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...
$18 - $23/hr
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...
Columbia, MD · On-site
$18 - $23/hr
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...
Columbia, MD · On-site
$18 - $23/hr
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...
Baltimore, MD · On-site
$20.03 - $22.58/hr
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...
Baltimore, MD · On-site
$20.03 - $22.58/hr
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...
$16.25 - $22/hr
Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...
$16.25 - $22/hr
Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...
$16.25 - $22/hr
Description Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer ...
$16.25 - $22/hr
Description Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer ...
$18 - $23/hr
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...
$18 - $23/hr
The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based ...
$10.19 - $11.79
2% of jobs
$11.79 - $13.40
4% of jobs
$13.40 - $15
11% of jobs
$15.89 is the 25th percentile. Wages below this are outliers.
$15 - $16.60
15% of jobs
The median wage is $18.08 / hr.
$16.60 - $18.21
20% of jobs
$18.21 - $19.81
15% of jobs
$20.92 is the 75th percentile. Wages above this are outliers.
$19.81 - $21.42
13% of jobs
$21.42 - $23.02
7% of jobs
$23.02 - $24.62
6% of jobs
$24.62 - $26.23
4% of jobs
$26.23 - $27.83
3% of jobs
$10
$19
$27
| Aspect | Head Customer Service Rep | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service team, develops strategies, handles escalations | Manages daily team operations, trains staff, monitors performance |
| Credentials | Experience in customer service, strong communication skills | Similar experience, often with leadership training |
| Work Environment | Customer service department, collaborative setting | Office-based, team management environment |
| Industry Usage | Common in large organizations, call centers | Widely used across industries for team oversight |
The Head Customer Service Rep typically focuses on strategic leadership and handling escalations, while the Customer Service Supervisor manages daily team operations and performance. Both roles require customer service experience, but the Head Customer Service Rep often has a broader scope and leadership responsibilities.
The most popular types of Customer Service Rep jobs in Silver Spring, MD are:
Cities near Silver Spring, MD with the most Head Customer Service Rep job openings:
$20 - $25/hr
Full-time
Medical, Dental, Retirement
Posted 26 days ago
Immediate Hire Available!Step into the frontlines of exceptional service at Supreme Service Today as our next full-time Customer Service Representative in Halethorpe, MD. This full-time position offers a competitive pay range of $20 – $25 per hour plus performance-based pay, with top-tier benefits including:Medical, dental, and visionLife insuranceA 401(k) planLots of training and growth opportunitiesPaid holidays WHAT'S YOUR DAY LIKE?As a Customer Service Representative, you will field important calls from homeowners who are counting on Supreme Service Today for quick and reliable solutions. You will assess their needs, offer the best assistance, and ensure their requests are handled promptly. Your day will be filled with scheduling appointments, organizing sales calls, and dispatching technicians to homes across the area. You will become the communication hub, working closely with both customers and technicians to guarantee every job meets our high standards. Attention to detail and reliable follow-through will be your keys to making every customer's experience exceptional. WHO ARE WE?Supreme Service Today has been delivering trusted heating, cooling, plumbing, and electrical services since 2005. Founded on a commitment to putting customers first, we've built a reputation for quality workmanship, integrity, and exceptional service. Our people are the foundation of our success. We offer competitive pay, excellent benefits, ongoing training, and opportunities for career growth in a supportive, team-oriented environment where your contributions are valued. If you're looking for a workplace that combines professional development with a collaborative culture and a shared commitment to excellence, Supreme Service Today is a place where you can build a rewarding, long-term career! WHAT'S NEEDED FROM A CUSTOMER SERVICE REPRESENTATIVE?Schedule: Your role as a Customer Service Representative will require you to work 9 am - 5 pm, Monday through Friday. Some flexibility for some weekends and nights may be needed as well.Customer Service Representative Qualifications:2+ years of customer service experienceKnowledge of ServiceTitan Software PlatformHigh-level expertise using phone, cell phone, text, email, and internetStrong communication skills with a pleasant phone demeanorPractical experience and methodology for efficient dispatchingAbility to assist customers with scheduling, answering service questions, and troubleshooting issuesAbility to work with technicians to ensure satisfaction and job accuracyMotivation to work independently and multitaskBilingual abilities (a plus)Apply now using our mobile-friendly application. We can't wait to hear from you!
