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Seasonal Customer Service Rep Jobs in Silver Spring, MD

dbi

Seasonal Customer Service Representative

Baltimore, MD · On-site

$14 - $18/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

High's

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Mount Airy, MD · On-site

$15.25 - $21/hr

Customer Service Representative Hot Job Store 78 - Mt Airy, MD 21771 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Carroll Motor Fuels

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD 20759 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

Customer Service Representative Store 131 - Baltimore, MD 21212 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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All JobsCustomer Service Rep JobsSeasonal Customer Service Rep JobsSeasonal Customer Service Rep Jobs in Silver Spring, MD

Seasonal Customer Service Rep information

See Silver Spring, MD salary details

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How much do seasonal customer service rep jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for seasonal customer service rep in Silver Spring, MD is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.88 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Customer Service Rep vs Customer Service Associate?

AspectSeasonal Customer Service RepCustomer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTemporary, peak seasons, retail or call centersYear-round, retail stores, call centers, or service desks
Employer & IndustryRetail, hospitality, e-commerce during busy seasonsRetail, hospitality, telecommunications, and service industries
Search & Comparison IntentTemporary roles, seasonal employment, holiday staffingOngoing customer service roles, career development

The main difference between a Seasonal Customer Service Rep and a Customer Service Associate is the duration and timing of employment. Seasonal reps work temporarily during peak seasons, while associates typically hold year-round positions. Both roles require similar skills and training, but seasonal roles focus on handling increased customer interactions during busy periods.

What is a seasonal customer service representative?

A seasonal customer service representative is a temporary employee who provides customer support during peak periods, such as holidays or special sales seasons. They typically handle inquiries, resolve issues, and assist customers using communication tools like phone, email, or chat, often working flexible hours for a limited time.

What are the most commonly searched types of Customer Service Rep jobs in Silver Spring, MD?

The most popular types of Customer Service Rep jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Seasonal Customer Service Rep jobs?

Cities near Silver Spring, MD with the most Seasonal Customer Service Rep job openings:

Seasonal Customer Service Rep jobs near you

Seasonal Customer Service Representative

dbi

Baltimore, MD • On-site

$14 - $18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials:

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

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