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Customer Service Rep Entry Level Jobs in Silver Spring, MD

High's

Customer Service Representative

Cooksville, MD · On-site

$16.25 - $22/hr

Customer Service Representative Hot Job Store 25 - Cooksville, MD 21723 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Gambrills, MD · On-site

$15.50 - $21.25/hr

Customer Service Representative Store 54 - Millersville, MD 21108 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Halethorpe, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales Description Job Summary: The Customer Service ...

High's

Customer Service Representative

Odenton, MD

$18 - $24.50/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

High's

Customer Service Representative

Cooksville, MD

$16.25 - $22/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

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Customer Service Rep Entry Level information

See Silver Spring, MD salary details

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How much do customer service rep entry level jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for customer service rep entry level in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Entry-level customer service representative roles typically do not pay $4,000 a week; however, high-paying sales positions, such as insurance or real estate agents, can reach that level with commissions. Skilled trades like certain construction or electrical work may also offer high weekly earnings without a degree, especially with experience and certifications. These roles often require strong communication skills, certifications, or licensing rather than formal degrees.

What does a Customer Service Rep Entry Level do?

A Customer Service Rep Entry Level is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, and are expected to maintain a positive and professional attitude. Entry-level representatives often receive training to help them effectively communicate with customers and manage common concerns. This role is a great starting point for those looking to build experience in customer service and develop valuable communication skills.

How to get hired as a customer service representative?

To get hired as a customer service representative, candidates should have strong communication skills, a positive attitude, and basic computer proficiency. Relevant experience or a high school diploma is often preferred, and some employers may require training on specific customer service tools or software. Applying to entry-level positions, preparing a clear resume, and demonstrating problem-solving abilities can improve chances of hiring.

What are some typical challenges faced by entry-level customer service representatives, and how can they be managed?

Entry-level customer service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning to use new software systems. To manage these challenges, it's important to stay organized, actively listen to customers, and seek support from supervisors or experienced team members when needed. Many companies provide comprehensive training and ongoing coaching, which helps new reps build confidence and develop effective problem-solving skills in a fast-paced environment.

What is the difference between Customer Service Rep Entry Level vs Customer Support Specialist?

AspectCustomer Service Rep Entry LevelCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; additional technical or product knowledge often preferred
Work EnvironmentCall centers, retail, or office settingsTechnical support centers, online chat, or help desks
Employer & Industry UsageRetail, telecommunications, bankingIT, software, technology companies
Common Search & Comparison IntentEntry-level customer service rolesTechnical or specialized customer support roles

While both roles involve assisting customers, Customer Service Rep Entry Level focuses on general customer interactions, often in retail or call centers. Customer Support Specialist typically requires more technical knowledge and handles complex issues, often in tech industries. The choice depends on your skills and career goals in customer service or technical support.

What are the key skills and qualifications needed to thrive as a Customer Service Rep Entry Level, and why are they important?

To thrive as a Customer Service Rep Entry Level, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer applications, and phone systems is typically required. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities enable effective resolution of customer issues and contribute to overall customer satisfaction and loyalty.

How to make 2000 a week working from home?

A customer service representative working from home can potentially earn $2,000 weekly by handling high call volumes, working multiple shifts, or taking on additional part-time roles. Developing strong communication skills, gaining experience, and using tools like CRM software can help increase earning potential, but achieving this level of income typically requires consistent effort and possibly working overtime or multiple jobs.

Can you have customer service skills with no experience?

Customer Service Representative entry-level roles often do not require prior experience, as they focus on interpersonal skills, communication, and problem-solving abilities. Employers may provide training on company-specific tools and procedures, making soft skills more important than experience for starting in this role.
What are the most commonly searched types of Customer Service Rep jobs in Silver Spring, MD? The most popular types of Customer Service Rep jobs in Silver Spring, MD are:
What are popular job titles related to Customer Service Rep Entry Level jobs in Silver Spring, MD? For Customer Service Rep Entry Level jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep Entry Level jobs in Silver Spring, MD look for? The top searched job categories for Customer Service Rep Entry Level jobs in Silver Spring, MD are:
Customer Service Rep Entry Level jobs near you
Infographic showing various Customer Service Rep Entry Level job openings in Silver Spring, MD as of June 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.
Customer Service Representative

Customer Service Representative

High's

Cooksville, MD • On-site

$16.25 - $22/hr

Other

Posted 23 days ago

Job description

Customer Service Representative

Hot Job

Store 25 - Cooksville, MD 21723

Overview

Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales

Description

Job Summary:

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.

Principal Duties and Responsibilities:

  • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
  • Respond to all customer requests in a timely manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling with the operations of the POS and cash bank procedures.
  • Adhere to all store operations procedures, policies and guidelines.
  • Properly execute up-selling initiatives and provide a value to the customer.
  • Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
  • Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
  • Effectively communicate with store management and team members.
  • Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
  • Adhere to all Food Service Program procedures, standards and sanitation requirements.
Qualifications

Minimum Knowledge, Skills and Abilities:

  • Must be at least 16 years old
  • Strong focus on customer service and working with people
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
  • Flexible and adaptable to change
  • Ability to handle difficult situations professionally
  • Ability to lift up to 50 lbs.
  • Reliable transportation
  • Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Working Conditions:

  • Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or deaning products.
  • Spends the majority of the shift standing with frequent bending and lifting.
  • In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations

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