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Csr Recruitment Jobs in Silver Spring, MD (NOW HIRING)

Customer Service Representative (CSR) - Second Shift (B) Location: Sterling, VA (Onsite) Schedule ... That means all of our recruiters will have access to your profile, expanding your opportunities ...

Customer Service Representative

Mount Airy, MD ยท On-site

$15.25 - $21/hr

Customer Service Representative Hot Job Store 78 - Mt Airy, MD 21771 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Customer Service Representative

Odenton, MD ยท On-site

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Customer Service Representative

Fulton, MD ยท On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD 20759 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Customer Service Representative

Baltimore, MD ยท On-site

$16 - $21.50/hr

Customer Service Representative Store 131 - Baltimore, MD 21212 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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Csr Recruitment information

See Silver Spring, MD salary details

$10

$19

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How much do csr recruitment jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for csr recruitment in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Csr Recruitment vs Customer Service Representative?

AspectCsr RecruitmentCustomer Service Representative
Primary RoleRecruiting and hiring customer service staffHandling customer inquiries and support
Required SkillsRecruitment, interviewing, HR knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentHR or recruitment departmentsCall centers, retail, service industries
Common CertificationsHR certifications, recruitment trainingCustomer service certifications, communication skills

While Csr Recruitment focuses on hiring customer service staff, Customer Service Representatives directly interact with customers to resolve issues. Both roles require strong communication skills, but their core responsibilities differ significantly in the hiring versus support functions.

Is CSR a good entry-level position?

Customer Service Representative (CSR) roles are commonly considered good entry-level positions because they often require minimal prior experience and provide on-the-job training. These roles help develop communication, problem-solving, and customer management skills, making them suitable for individuals starting their careers.

Is customer service representative recruitment an entry-level job?

Customer Service Representative (CSR) recruitment is typically considered an entry-level process, as many CSR roles require minimal prior experience and focus on communication skills, problem-solving, and customer interaction. Employers often provide training, making it accessible for candidates new to the field.

What is CSR recruitment?

CSR recruitment involves hiring for Customer Service Representative roles, which focus on providing support and assistance to customers through various communication channels. Candidates typically need strong communication skills, problem-solving abilities, and familiarity with customer service tools or software. The process often includes screening, interviews, and assessments to ensure candidates meet the role's requirements.

What are popular job titles related to Csr Recruitment jobs in Silver Spring, MD?

For Csr Recruitment jobs in Silver Spring, MD, the most frequently searched job titles are:

What cities near Silver Spring, MD are hiring for Csr Recruitment jobs?

Cities near Silver Spring, MD with the most Csr Recruitment job openings:

Infographic showing various Csr Recruitment job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% Locum Tenens, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Customer Service Representative

Henry's Wrecker Service

Falls Church, VA โ€ข On-site

$17 - $23.25/hr

Full-time

Re-posted 29 days ago


Job description

Customer Service Representative
Department: Operations / Dispatch
Reports To: Dispatch Manager / Operations Manager
FLSA Status: Non-Exempt
Position Summary
Henry's Wrecker Service is seeking a dependable, customer-focused Customer Service Representative to join our operations team. Customer Service Representatives are the first point of contact for our customers, providing professional assistance, gathering accurate service information, and ensuring each customer receives timely, high-quality support.
This position requires excellent communication skills, strong multitasking abilities, attention to detail, and the ability to remain calm under pressure while managing multiple phone lines, assisting customers, and coordinating with dispatch to keep operations running efficiently.
Responsibilities
  • Answer incoming customer calls in a professional, courteous, and timely manner.
  • Gather accurate information from customers and create detailed service requests.
  • Provide customers with updates, estimated arrival times (ETAs), and service information.
  • Communicate effectively with dispatchers and drivers to ensure accurate call handling.
  • Maintain accurate documentation within dispatch and customer management systems.
  • Assist customers with questions regarding towing, roadside assistance, vehicle storage, and related services.
  • Resolve customer concerns while maintaining a positive and professional demeanor.
  • Manage multiple phone lines and prioritize incoming calls in a fast-paced environment.
  • Ensure all customer information is complete and accurate before closing service requests.
  • Provide exceptional customer service while supporting overall dispatch operations.
Qualifications
  • High school diploma or equivalent required.
  • Customer service, call center, dispatch support, administrative, or related experience preferred.
  • Experience working in a high-volume phone environment preferred.
  • Strong computer skills with the ability to learn multiple software systems simultaneously.
  • Excellent verbal communication and active listening skills.
  • Strong multitasking, organizational, and problem-solving abilities.
  • Ability to remain calm and professional while assisting upset or frustrated customers.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong attention to detail and accurate data entry skills.
  • Dependable attendance and a strong commitment to customer service.
Work Schedule
Thursday - Saturday from 7AM - 7PM
Schedules may be adjusted based on operational needs.
About Valor Fleet Services
Valor Fleet Services is the parent company of several towing and transportation companies throughout Virginia, Maryland, West Virginia, and Washington, D.C., including Henry's Wrecker Service. Our family of companies provides light-duty towing, heavy-duty towing, recovery, specialized transport, roadside assistance, and vehicle storage services.
By combining local expertise with centralized support in recruiting, human resources, payroll, benefits, technology, and operations, we're able to provide exceptional service to our customers while creating opportunities for our employees to grow their careers across our organization.
Physical Requirements
This position is 100% in-office. This position primarily involves sitting, using a computer and telephone, and communicating with customers and staff. Occasional standing, walking, and lifting up to 15 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Equal Employment Opportunity
The Company is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.
Disclaimer
This job description describes the general nature of the position and is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may change at any time based on operational needs.