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Customer Service Rep Entry Level Jobs (NOW HIRING)

AO Globe Life

CSR Entry-Level Remote

Seattle, WA · On-site +1

$100K/yr

We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you to make a meaningful impact from the comfort of your own home. With comprehensive training, warm ...

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Customer Service Rep Entry Level information

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$26

How much do customer service rep entry level jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for customer service rep entry level in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Entry-level customer service representative roles typically do not pay $4,000 a week; however, high-paying sales positions, such as insurance or real estate agents, can reach that level with commissions. Skilled trades like certain construction or electrical work may also offer high weekly earnings without a degree, especially with experience and certifications. These roles often require strong communication skills, certifications, or licensing rather than formal degrees.

What does a Customer Service Rep Entry Level do?

A Customer Service Rep Entry Level is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, and are expected to maintain a positive and professional attitude. Entry-level representatives often receive training to help them effectively communicate with customers and manage common concerns. This role is a great starting point for those looking to build experience in customer service and develop valuable communication skills.

How to get hired as a customer service representative?

To get hired as a customer service representative, candidates should have strong communication skills, a positive attitude, and basic computer proficiency. Relevant experience or a high school diploma is often preferred, and some employers may require training on specific customer service tools or software. Applying to entry-level positions, preparing a clear resume, and demonstrating problem-solving abilities can improve chances of hiring.

What are some typical challenges faced by entry-level customer service representatives, and how can they be managed?

Entry-level customer service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning to use new software systems. To manage these challenges, it's important to stay organized, actively listen to customers, and seek support from supervisors or experienced team members when needed. Many companies provide comprehensive training and ongoing coaching, which helps new reps build confidence and develop effective problem-solving skills in a fast-paced environment.

What is the difference between Customer Service Rep Entry Level vs Customer Support Specialist?

AspectCustomer Service Rep Entry LevelCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; additional technical or product knowledge often preferred
Work EnvironmentCall centers, retail, or office settingsTechnical support centers, online chat, or help desks
Employer & Industry UsageRetail, telecommunications, bankingIT, software, technology companies
Common Search & Comparison IntentEntry-level customer service rolesTechnical or specialized customer support roles

While both roles involve assisting customers, Customer Service Rep Entry Level focuses on general customer interactions, often in retail or call centers. Customer Support Specialist typically requires more technical knowledge and handles complex issues, often in tech industries. The choice depends on your skills and career goals in customer service or technical support.

What are the key skills and qualifications needed to thrive as a Customer Service Rep Entry Level, and why are they important?

To thrive as a Customer Service Rep Entry Level, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer applications, and phone systems is typically required. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities enable effective resolution of customer issues and contribute to overall customer satisfaction and loyalty.

How to make 2000 a week working from home?

A customer service representative working from home can potentially earn $2,000 weekly by handling high call volumes, working multiple shifts, or taking on additional part-time roles. Developing strong communication skills, gaining experience, and using tools like CRM software can help increase earning potential, but achieving this level of income typically requires consistent effort and possibly working overtime or multiple jobs.

Can you have customer service skills with no experience?

Customer Service Representative entry-level roles often do not require prior experience, as they focus on interpersonal skills, communication, and problem-solving abilities. Employers may provide training on company-specific tools and procedures, making soft skills more important than experience for starting in this role.
More about Customer Service Rep Entry Level jobs
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What are the most commonly searched types of Customer Service Rep jobs? The most popular types of Customer Service Rep jobs are:
What states have the most Customer Service Rep Entry Level jobs? States with the most job openings for Customer Service Rep Entry Level jobs include:
What job categories do people searching Customer Service Rep Entry Level jobs look for? The top searched job categories for Customer Service Rep Entry Level jobs are:
Customer Service Rep Entry Level jobs near you
Customer Service Representative | Entry-Level Logistics Coordinator

Customer Service Representative | Entry-Level Logistics Coordinator

Circle Logistics

Fort Wayne, IN • On-site

$16.25 - $21.25/hr

Full-time

Re-posted 20 days ago

Circle Logistics rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Company Description
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half-billion-dollar company, from starting as just a handful of people with Entrepreneurial Spirit as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
Job Description
**Customer Service Representative / Entry-Level Logistics Coordinator - Fort Wayne, Indiana**
Are you ready to launch your career in a dynamic, fast-paced logistics environment? We're seeking a motivated and detail-oriented Customer Service Representative to join our growing team in Fort Wayne. In this entry-level logistics coordinator role, you'll be the backbone of our operations-managing shipments, supporting our drivers, and ensuring our customers receive exceptional service every step of the way. If you're organized, customer-focused, and eager to grow with a collaborative team, we want to hear from you!
  • Enter new load orders into our proprietary web-based software with accuracy and efficiency
  • Initiate and conduct "check calls" to track and trace drivers on all pickups and deliveries
  • Communicate clearly and professionally with drivers to ensure accurate documentation and timely updates
  • Monitor freight movement across multiple tracking systems to verify accurate delivery times and proactively notify customers of any potential delays
  • Maintain, organize, and collect proper paperwork and documentation for each shipment
  • Work cooperatively with Sales, Dispatch, and other team members to troubleshoot customer concerns and develop effective solutions
  • Provide clear, concise communication to customers regarding shipment status and any issues that may arise
  • Balance multiple tasks simultaneously while maintaining attention to detail and meeting deadlines
  • Support the team's efforts by ensuring visibility and maintaining accurate records for all loads

Qualifications
**Required Qualifications:**
  • High school diploma or equivalent
  • 1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics
  • Strong attention to detail and organizational skills
  • Ability to prioritize, balance, and manage multiple tasks in a fast-paced environment
  • Proficiency with Microsoft Suite and Google Drive
  • Excellent written and verbal communication skills
  • Demonstrated ability to work effectively in a team-oriented environment
  • Problem-solving mindset with the ability to think analytically
  • Time management and adaptability skills
  • Customer empathy and patience when handling inquiries and concerns

**Preferred Qualifications:**
  • Associate's degree or higher
  • Call center or customer service experience
  • Previous experience in the logistics or transportation industry
  • Familiarity with logistics software or web-based tracking systems
  • Experience working in a high-volume, deadline-driven environment

Additional Information
All your information will be kept confidential according to EEO guidelines.

What Circle Logistics employees say

Hours and flexibility

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