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Customer Service Rep Entry Level Jobs in California

Customer Service Rep

Los Angeles, CA · On-site

$17.25 - $23.50/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... customer service representative, customer service and sales, customer service associate, chicago ...

Customer Service Rep

Los Angeles, CA

$17.25 - $23.50/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... customer service representative, customer service and sales, customer service associate, chicago ...

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

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Customer Service Rep Entry Level information

What does a customer service rep entry level do?

A Customer Service Rep Entry Level is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, and are expected to maintain a positive and professional attitude. Entry-level representatives often receive training to help them effectively communicate with customers and manage common concerns. This role is a great starting point for those looking to build experience in customer service and develop valuable communication skills.

What are some typical challenges faced by entry-level customer service representatives, and how can they be managed?

Entry-level customer service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning to use new software systems. To manage these challenges, it's important to stay organized, actively listen to customers, and seek support from supervisors or experienced team members when needed. Many companies provide comprehensive training and ongoing coaching, which helps new reps build confidence and develop effective problem-solving skills in a fast-paced environment.

What is the difference between Customer Service Rep Entry Level vs Customer Support Specialist?

AspectCustomer Service Rep Entry LevelCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; additional technical or product knowledge often preferred
Work EnvironmentCall centers, retail, or office settingsTechnical support centers, online chat, or help desks
Employer & Industry UsageRetail, telecommunications, bankingIT, software, technology companies
Common Search & Comparison IntentEntry-level customer service rolesTechnical or specialized customer support roles

While both roles involve assisting customers, Customer Service Rep Entry Level focuses on general customer interactions, often in retail or call centers. Customer Support Specialist typically requires more technical knowledge and handles complex issues, often in tech industries. The choice depends on your skills and career goals in customer service or technical support.

What are the key skills and qualifications needed to thrive as a customer service rep entry level, and why are they important?

To thrive as a Customer Service Rep Entry Level, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer applications, and phone systems is typically required. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities enable effective resolution of customer issues and contribute to overall customer satisfaction and loyalty.
What are the most commonly searched types of Customer Service Rep jobs in California? The most popular types of Customer Service Rep jobs in California are:
Infographic showing various Customer Service Rep Entry Level job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative Entry Level

Riskguard Insurance Solutions Inc

San Francisco, CA • On-site

$24/hr

Other

Medical, Dental, Vision, Life

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Benefits:

Dental insurance

Health insurance

Vision insurance

About Us We are an independent insurance agency offering personal, commercial, life, and health insurance products. We take pride in a collaborative, close-knit office environment where every team member plays an important role in delivering exceptional service to our clients.

Job Description As the first point of contact for our clients, you'll be the voice of our agency. This is a full-time, in-office position focused on delivering outstanding customer experiences while supporting our insurance producers and principals day to day. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service.

Responsibilities

Answer customer questions via phone, email, and in-person

Provide general administrative support to agents and principals

Maintain detailed records of client interactions

Learn our computer systems and insurance products

Collaborate with colleagues to provide comprehensive customer service

Qualifications

Strong communication and organizational skills

Team-oriented with a positive, customer-first attitude

Comfortable working in a small office on a computer for most of the day

Punctual, reliable, and professional

High school diploma, GED, or some college experience required

Excellent customer service skills

Highly organized with strong time management skills

Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with database and web-based applications

No insurance experience necessary — we provide full training

Compensation & Benefits

Starting at $24.00/hour, with pay negotiable based on experience

Transitions to a salaried position after 3 months

Full medical, dental, vision, LTD, and life insurance — 100% employer paid after just one month

Work Environment This is an in-office position. We maintain a safe and healthy workplace in line with current health and safety best practices.