ZipRecruiter

Log In

2

Entry Level Insurance Customer Service Representative Jobs in California

StaffMyAgency LLC

Insurance Customer Service

Inglewood, CA · On-site

$65K - $85K/yr

As our Insurance Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but ...

AppleOne

Customer Service Rep - Insurance

Torrance, CA · On-site

$56K/yr

Personal Lines Insurance Customer Service Representative 📍 Torrance, CA 💰 $56,000/year + Benefits 🕒 Direct Hire Are you passionate about customer service and looking to build a long-term ...

New

next page

Showing results 1-20

All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in California

Entry Level Insurance Customer Service Representative information

See California salary details

$9

$18

$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level insurance customer service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in California? For Entry Level Insurance Customer Service Representative jobs in California, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in California look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in California are:
What cities in California are hiring for Entry Level Insurance Customer Service Representative jobs? Cities in California with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Insurance Customer Service Representative

Insurance Relief

Stockton, CA • On-site

$23 - $25/hr

Other

Re-posted 16 days ago

Job description

Insurance Customer Service Representative - Stockton, CA

Join a respected insurance agency committed to exceptional client service and professional development. We are seeking a highly resourceful and detail-oriented Insurance Customer Service Representative. This role is a perfect opportunity to leverage your current insurance knowledge and office experience to expand your career within a supportive and collaborative environment.

$23.00 - $25.00/ hour

Monday - Friday schedule

Career growth!

Supportive team dedicated to excellence

Provide helpful, professional service and expert insurance support to clients and producers.

Execute the renewal of lines of coverage and identify cross-selling opportunities.

Assist clients promptly with inquiries related to billing, claims, and coverage questions.

Process policy binding, checking, endorsements, and manage claims and marketing renewals.

A minimum of 1 year of experience in the insurance industry

General office experience.

An Active Life & Health License is preferred.

Commanding knowledge and high-level expertise in insurance products, markets, and ratings.

Exceptional verbal, written, and interpersonal communication skills, with a proven drive to deliver superior customer service to clients and colleagues.

Apply