ZipRecruiter

Log In

2

Entry Level Insurance Customer Service Representative Jobs in California

dkia

FARMERS INSURANCE CSR ($12/Hour)

Tustin, CA · On-site

$12/hr

We are a Farmers Insurance Agency looking for an excellent new Customer Service Rep to help keep all our existing clients happy. If you are ready to join this exciting team that is growing rapidly ...

previous page

Showing results 41-60

All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in California

Entry Level Insurance Customer Service Representative information

See California salary details

$9

$18

$26

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level insurance customer service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in California? For Entry Level Insurance Customer Service Representative jobs in California, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in California look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in California are:
What cities in California are hiring for Entry Level Insurance Customer Service Representative jobs? Cities in California with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Insurance Customer Service & Sales

Farmers Insurance in the Pointes

Bellflower, CA • On-site

Full-time

Re-posted 28 days ago

Job description

Company Description
About us: Founded in 1928, Farmer's Group, Inc. has grown into the country's third largest home and auto insurance carrier as well as a top specialty product carrier in the United States! Recognized by Corporate Exchange USA & Training Magazine as the #1 Corporate Training Program in America, we're proud to produce some of the finest Agents in the industry.
Job Description
Farmers Insurance is looking to fill our Entry Level Sales & Customer Service Position!
Farmers Insurance. is currently hiring entry-level individuals with a customer service, sales associate or insurance background for our Sales & Marketing Professional position. Candidates working in retail, insurance, hospitality, or people related positions have shown to be trainable in our field of expertise. We specialize in areas of customer renewal, customer retention and customer acquisition. If you love people, then you will love this position. This job involves one on one sales interactions with customers.
What is the culture like at Farmers Insurance?
• Growth Focused. The personal and professional growth of our individual team members is paramount to us.
• Fast-paced environment due to ambitious expansion plans and aggressive client demands.
• Supportive, but competitive environment. Most of our team members come from highly competitive backgrounds including academics, workforce experience & athletics.
• Team oriented! Farmers Insurance participates in many events outside of the office together, whether it be spending time together socially, playing in sports leagues, or getting involved with philanthropic organizations
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply