ZipRecruiter

Log In

1

Aaa Customer Service Representative Jobs in California

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Domino's Pizza

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

next page

Showing results 1-20

All JobsAaa Customer Service Representative JobsAaa Customer Service Representative Jobs in California

Aaa Customer Service Representative information

See California salary details

$9

$18

$26

How much do aaa customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for aaa customer service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is an AAA Customer Service Representative?

An AAA Customer Service Representative is a professional who assists members of the American Automobile Association (AAA) with various services, such as roadside assistance, membership inquiries, insurance services, travel planning, and billing questions. They interact with customers via phone, email, or in person to resolve issues and provide information about AAA's products and benefits. Their goal is to ensure customer satisfaction by addressing concerns promptly and efficiently. Customer service representatives are vital to maintaining AAA's reputation for excellent member support.

What does a typical day look like for an AAA Customer Service Representative?

A typical day for an AAA Customer Service Representative involves assisting members with a variety of needs, such as roadside assistance requests, membership inquiries, and travel planning. Representatives spend much of their time on the phone or using online chat systems, resolving issues quickly and efficiently while maintaining a friendly and professional demeanor. They also collaborate closely with dispatch teams and other departments to ensure timely service delivery. The role requires strong multitasking abilities, as representatives often handle multiple requests at once while adhering to quality and response time standards.

What are the key skills and qualifications needed to thrive as an AAA Customer Service Representative, and why are they important?

To thrive as an AAA Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, telephone systems, and membership management platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of member inquiries, high-quality service, and positive customer experiences crucial to AAA's reputation.

What is the difference between Aaa Customer Service Representative vs Aaa Call Center Agent?

AspectAaa Customer Service RepresentativeAaa Call Center Agent
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call center training
Work EnvironmentOffice or remote customer service settingCall center environment, often inbound calls
Employer & IndustryInsurance, automotive, or travel sectorsInsurance, telecommunications, or service industries

Both roles involve assisting customers, handling inquiries, and providing solutions. The main difference is that Aaa Customer Service Representatives often handle a broader range of customer issues in various channels, while Aaa Call Center Agents primarily manage inbound calls in a call center setting. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

How long is Aaa customer service representative training?

Training for an AAA Customer Service Representative typically lasts from a few days up to several weeks, depending on the company's program and the complexity of the role. It often includes onboarding, product knowledge, and customer service skills development, with ongoing training as needed. The training schedule may also involve classroom instruction, online modules, and hands-on practice.

What are popular job titles related to Aaa Customer Service Representative jobs in California?

For Aaa Customer Service Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Aaa Customer Service Representative jobs in California look for?

The top searched job categories for Aaa Customer Service Representative jobs in California are:

What cities in California are hiring for Aaa Customer Service Representative jobs?

Cities in California with the most Aaa Customer Service Representative job openings:

Aaa Customer Service Representative jobs near you
Infographic showing various Aaa Customer Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Office Clerk - Customer Service Representative

AAA Cooper Transportation

San Diego, CA • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AAA Cooper Transportation rating

6.6

Company rating: 6.6 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

45th of 64 rated delivery companies

Job description

Customer Service Representative | San Diego, CA

AAA Cooper Transportation, is immediately hiring a reliable and experienced Customer Service Representative, Terminal Clerk to join the team at our San Diego Service Center. This administrative position plays a key role in resolving freight discrepancies to maintain service quality and customer satisfaction. This position offers competitive pay and a full benefits package while providing a stable and rewarding career opportunity with a leading transportation company.

RESPONSIBILITIES - A Day in the life

  • Communicate with customers, drivers, and service center staff to resolve issues.
  • Document discrepancies, file reports, and maintain accurate records.
  • Assist in identifying trends to improve freight handling practices.
  • Support general clerical tasks within the operations team.
  • Other duties as assigned.

BENEFITS - What we offer

  • Competitive Compensation Hourly Pay
  • Comprehensive Insurance Options Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage.
  • 401(k) Retirement Plan with Company Match Secure your financial future with a solid retirement plan and company contributions.
  • Paid Time Off (PTO) and Holidays Relax and recharge with generous PTO and eight paid holidays.
  • Professional Development Opportunities AAA Cooper invests in you! Enhance your skills and advance your career.

AAA Cooper Transportation an independent subsidiary of Knight-Swift Holdings, delivers comprehensive transportation solutions, specializing in less-than-truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States.

Ready to drive your career to the next level? Join the growing teamand accelerate your career TODAY!

AAA Cooper Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion.

San Diego County Additional Information

Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Diego County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Pay Range: 19.00-21.00 per_hour, General Benefits:

  • Individual and Family Medical Benefits
  • High Deductible Health Plan or PPO Health Plan, Prescription Benefits, Dental, Vision & Employee Assistance Program
  • Health Savings Account (HSA with company match)
  • Company sponsored Retirement Savings Plan with pre-tax 401K and Roth options; includes company match & vesting schedule.
  • Employer sponsored Life and Accidental Death & Dismemberment Insurance
  • Voluntary Employee & Spousal Life Insurance
  • Voluntary Hospital Indemnity, Short Term Disability, Long Term Disability, Critical Illness and Accident Insurance.
  • 60-180-280 & 360 day pay increases for specified positions.
  • Paid Time Off-8 paid Holiday's, 1 week PTO in first year of employment with increases based on years of service. Up to 3 personal days per year, pro-rated based on hire date.

Job Requirements

REQUIREMENTS - What you bring

  • Previous experience in freight, logistics, or clerical support preferred.
  • Strong attention to detail and data accuracy.
  • Excellent written and verbal communication skills.
  • Problem-solving mindset and customer service orientation.
  • Proficient in Microsoft Office and data entry systems.
  • High school diploma or equivalent
  • Other duties as assigned

Category: DHE General Office

What AAA Cooper Transportation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply