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Associate Customer Service Rep Jobs in Wisconsin

Pearson

Associate, Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

SUMMARY The Customer Service Representative - Continuing Education is responsible for generating approval, denial, and renewal letters for courses and providers, distributing these notices via email.

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) The Customer Service Representative (CSR) is responsible for ... Associates degree or 2+ years of customer service or equivalent job-related experience * Strong ...

QPS

Customer Service Representative

Pewaukee, WI · On-site

$22 - $27/hr

Customer Service Representative $22.00 $27.00/hr. 1st 08:00 am - 05:00 pm QPS has a great direct ... Associate's degree or equivalent experience * 2+ years of customer service, administrative, or ...

Avolta

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Customer Service Rep Location: Milwaukee Airport F&B Advertised Compensation: $14.60 to Summary ... Works directly in the unit with associates to ensure service/training compliance standards are met

IEWC

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Associates degree or 2+ years of customer service or equivalent job-related experience * Strong ...

Iewc Us

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Associates degree or 2+ years of customer service or equivalent job-related experience * Strong ...

QPS

Customer Service Representative

Manitowoc, WI · On-site

$18/hr

Customer Service Representative $18.00/hour 1st Shift 7:00am - 3:00pm Customer Service ... Associate's degree with customer service experience preferred Ability to read and write English ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Associates degree or 2+ years of customer service or equivalent job-related experience * Strong ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Associates degree or 2+ years of customer service or equivalent job-related experience * Strong ...

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Associate Customer Service Rep information

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Associate Customer Service Rep jobs near you
Infographic showing various Associate Customer Service Rep job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Associate Customer Service Representative, B2B

Kohler Co.

Kohler, WI • On-site

$18.20 - $27.30/hr

Full-time

Posted 10 days ago

Job description

Associate Customer Service Representative, B2B
Work Mode: Remote
Location:Remote - Kohler, WI (must live within 75 miles of Kohler, WI)
Opportunity
The Associate Customer Service Representative (B2B) provides world-class support to domestic, international, wholesale, retail, and eCommerce customers. Acting as the primary customer point of contact, this role ensures seamless communication and resolution of inquiries while maintaining a proactive and problem-solving approach.
Specific Responsibilities
  • Customer Support: Lead point of contact managing customer inquiries via phone and email, including inventory checks, purchase order status updates, lead times, pricing inquiries, claims, returns, and more.
  • Order Management: Seamlessly execute Customer Service processes and manage orders through entry, order discrepancies, fulfillment, shipments, tracking, cancellations, pricing, claims, warranty, quotes, etc.
  • Operational Insight: Learn and maintain familiarity with products, applications, and physical distribution network principles to effectively assist customers through order fulfillment.
  • Self-Service Tools: Gain knowledge, advocate, and promote self-service tools including KCIC, SharePoint, & EDI to empower customer autonomy.
  • Customer Experience: Drive first contact resolution prioritizing and responding to customer inquiries in a gracious manner, within service level standards.
  • Project Support: As assigned by Supervisor/Team Leader; focus areas include process improvement, cost reduction, and customer experience improvement initiatives.
  • Adherence: Consistently adhere to assigned policies, schedules, and procedures to ensure optimal service coverage and team reliability.

Skills/Requirements
  • High school diploma or GED required; associate or bachelor's degree preferred.
  • A minimum of 2 years' total work experience is required, with 1+ years' experience in Customer Service.
  • Experience in Microsoft Excel for business solutions including tasks like data entry, formatting, spreadsheets, creating simple charts or pivot tables, and basic formulas (e.g., SUM, AVERAGE).
  • Proficiency in the broader Microsoft Office Suite applications.
  • Completion of internal Brand Ambassador Program within first year of employment.

Remote Work Requirements (equipment provided)
  • Applicant will secure and be responsible for paying their own internet expenses.
  • Daily access to hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. Wired Ethernet connection that meets upload and download speed requirements as noted. Wi-Fi, dial up, satellite or cellular internet is not acceptable and cannot be used with Kohler systems.
  • All applicants will be required to have a separate confidential and distraction free workspace with no background noises.
  • Full focus on delivering a world-class service experience, free from other responsibilities during working hours.
  • Applicants will be required to work during their assigned shift time Monday - Friday between the hours of 7:00AM - 5:00PM. Closing shifts are required to stay online until 5:02PM.

#LI-KS1
#LI-Remote
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $18.20 - $27.30. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.
Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.

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