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Associate Customer Service Rep Jobs in Wisconsin

XPO

Customer Service Representative

Tomah, WI

$22.10/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

Pentair

Customer Service Rep

Delavan, WI · On-site

$21/hr

Customer Service Representative - Delavan, WI (Hybrid) At Pentair, you will work alongside ... Associates degree in a related field. Bachelor's Degree preferred. * 1-3 years of experience in ...

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Associate Customer Service Rep information

What does an associate customer service representative do?

An associate customer service representative handles customer inquiries, provides information about products or services, resolves complaints, and processes orders or returns. They typically communicate via phone, email, or chat and use customer management software to document interactions and track issues.

How can I make 2000 a week working from home?

An associate customer service representative can potentially earn $2,000 weekly by working full-time hours, often requiring strong communication skills, experience, and sometimes performance-based incentives. Increasing income may involve taking on multiple shifts, working for companies with higher pay rates, or developing specialized skills such as technical support or sales that command higher wages. However, earning this amount consistently depends on the employer, location, and individual performance.

What is the role of a customer service associate?

A customer service associate is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, company policies, and customer management tools to ensure a positive experience and maintain customer satisfaction.

What jobs pay 4000 a week without a degree?

An Associate Customer Service Representative typically does not earn $4,000 a week without additional experience or specialized skills. High-paying roles that can reach this level often include sales positions such as real estate brokers, certain freelance or commission-based sales jobs, or specialized trades like commercial pilots or skilled trades with certifications. These roles usually require specific skills, licenses, or extensive experience rather than formal degrees.
What are the most commonly searched types of Customer Service Rep jobs in Wisconsin? The most popular types of Customer Service Rep jobs in Wisconsin are:
Associate Customer Service Rep jobs near you

Customer Service Representative

Quick Cable, Inc.

Franksville, WI • On-site

$18 - $20/hr

Full-time

Retirement, PTO

Re-posted 8 days ago

Job description

What can we offer you?
Hybrid Remote Work Schedule, Benefit Eligibility & 401(k) Match After 30 days, 2 weeks PTO, Growth Opportunities, Tuition Reimbursement, and more!
Job Title: Customer Service Representative 8:00 am-4:30 pm 2 days per week on site, remainder of week remote
$18-20/hr commensurate with experience
Job Description: Currently, Quick Cable is undergoing a transformation in which the company seeks to significantly improve service and productivity through operational excellence and implementing proven improvement in Customer Care and Retention methodologies. The Customer Service Representative role is critical to provide great customer service expertise and quick response time.
Responsibilities:
  • Manage customer orders timely and accurately.
  • Respond to all customer inquiries with a sense of urgency and first contact resolution.
  • Administer customer order changes, expedites, tracking and cancellations.
  • Process all incoming emails, calls and faxes promptly and accurately.
  • Provide product and order information accurately and knowledgeably.
  • Inform customers of unit prices, shipping date, anticipated delays, etc.
  • Contact customers concerning any changes or delays in shipment of orders.

Requirements:
  • 3+ years of experience working within a manufacturing customer service atmosphere and order entry background.
  • Experience with working with ERP and or other inventory databases
  • Proficient in PC/ Microsoft Office skills
  • Excellent verbal and written communications.
  • Organized and able to manage multiple priorities effectively.
  • Self-motivated and goal oriented
  • Ability to forge solid relationships with teammates, managers, customers and operate effectively across a wide range of capabilities and personalities.
  • High school diploma required.
  • Associates degree in Sales, Marketing, Customer Service, or related area is strongly preferred.

Shift: 8:00 am to 4:30 pm hybrid remote schedule, willing to work overtime when needed.
Pay Rate: $18-20/hr commensurate with experience
Company's Profile
QuickCable is the leading domestic manufacturer of connectors, cable assemblies, and tools in the DC Electrical Market. Our components, cable assemblies, and accessories are used wherever high performance and reliability are critical. You will find our products in Commercial Vehicles, Construction, Aviation Ground Support, Agricultural, Material Handling, and various other commercial and industrial equipment. We engineer and manufacture in the United States, have a strong presence in Canada, and distribute globally. Our valued workforce is committed to our customers' success through innovative products, custom solutions, and superior service.
Benefits:
  • Pride ourselves on our close-knit family atmosphere and culture
  • Benefit eligible following 30 days, including 401(k) Match
  • Growth & Development opportunities
  • Continuing Education/Tuition Reimbursement up to $2,000 per year
  • 2 weeks PTO & 10 Paid holidays to support your work/life balance
  • Historical holiday plant shutdown from Christmas Eve through New Year's Day
  • Company paid PPE including Safety Shoes every 6 months
  • AND you can listen to music while working!

Equal Opportunity Employer

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