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Associate Customer Service Rep Jobs in Wisconsin

HOM Furniture

Customer Service Representative

Wausau, WI · On-site

$16 - $18/hr

Job Type Part-time Description Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks ...

Roehl Transport

Customer Service Representative

Marshfield, WI · On-site

$16 - $21.75/hr

As a CSR, you manage the awarded freight volume from your customers, solicit freight, and develop additional business with your customers. Your work ensures our drivers make a great living and helps ...

HOM FURNITURE

Customer Service Representative

Wausau, WI · On-site

$16 - $18/hr

Description Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: * Answering ...

XPO Logistics

Customer Service Representative

Tomah, WI · On-site

$22.10/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

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Associate Customer Service Rep information

What does an associate customer service representative do?

An associate customer service representative handles customer inquiries, provides information about products or services, resolves complaints, and processes orders or returns. They typically communicate via phone, email, or chat and use customer management software to document interactions and track issues.

How can I make 2000 a week working from home?

An associate customer service representative can potentially earn $2,000 weekly by working full-time hours, often requiring strong communication skills, experience, and sometimes performance-based incentives. Increasing income may involve taking on multiple shifts, working for companies with higher pay rates, or developing specialized skills such as technical support or sales that command higher wages. However, earning this amount consistently depends on the employer, location, and individual performance.

What is the role of a customer service associate?

A customer service associate is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, company policies, and customer management tools to ensure a positive experience and maintain customer satisfaction.

What jobs pay 4000 a week without a degree?

An Associate Customer Service Representative typically does not earn $4,000 a week without additional experience or specialized skills. High-paying roles that can reach this level often include sales positions such as real estate brokers, certain freelance or commission-based sales jobs, or specialized trades like commercial pilots or skilled trades with certifications. These roles usually require specific skills, licenses, or extensive experience rather than formal degrees.
What are the most commonly searched types of Customer Service Rep jobs in Wisconsin? The most popular types of Customer Service Rep jobs in Wisconsin are:
Associate Customer Service Rep jobs near you
Customer Service Representative

Customer Service Representative

MRA Recruiting Services

Milwaukee, WI • On-site

$15.75 - $21.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Lakewood Instruments 
Customer Service Representative
Milwaukee, WI
 

Position Summary

At Lakewood Instruments, every employee contributes directly to the success and growth of the company. We are seeking a motivated and customer-focused Customer Service Representative who thrives in a fast-paced manufacturing environment and is committed to delivering exceptional service.

This role serves as a key point of contact for customers by supporting order management, quotations, shipment coordination, troubleshooting, and account support while maintaining strong communication across departments. The ideal candidate is detail-oriented, solution-driven, and capable of building strong customer relationships through professionalism and responsiveness.

Qualities, Duties and Responsibilities
  • Provide professional and timely support to customers via phone and email regarding:
    • Product quotes
    • Order status and processing
    • Expedite requests
    • Shipping and delivery inquiries
    • General customer support
  • Build and maintain positive customer relationships through effective communication and follow-through.
  • Enter and process customer orders, shipment invoices, and related documentation accurately within the ERP system.
  • Assist customers with basic product troubleshooting and technical support inquiries.
  • Develop new customer accounts and coordinate credit reference documentation as needed.
  • Issue RMAs (Return Material Authorizations) and process customer return requests.
  • Monitor and maintain daily, weekly, and monthly sales and customer service reports.
  • Follow up on past-due customer accounts and assist in resolving payment discrepancies in coordination with accounting.
  • Create purchase orders and route for approval in accordance with company procedures.
  • Maintain accurate customer records, databases, and ERP system information.
  • Collaborate with internal departments including operations, production, purchasing, and shipping to ensure customer satisfaction and on-time delivery.
  • Support additional operational or production-related activities as assigned.
QUALIFICATIONS/EXPERIENCE/EDUCATION
  • Minimum of 2 years of customer service, inside sales, or order management experience, preferably within a manufacturing, electronics, or technical environment.
  • Strong verbal and written communication skills with the ability to professionally interact with customers and internal teams.
  • Excellent organizational skills and attention to detail.
  • Ability to prioritize tasks, solve problems, and manage multiple responsibilities in a fast-paced environment.
  • Proficiency with computers and Microsoft Office applications; ERP system experience preferred.
  • Associate degree in a technical or business-related field is preferred but not required.
  • Strong customer-first mindset with a proactive and team-oriented attitude.
Core Competencies
  • Customer Focus
  • Communication Skills
  • Problem Solving
  • Accountability
  • Teamwork & Collaboration
  • Time Management
  • Adaptability
  • Attention to Detail
Shift
  • 8:00am – 4:30pm; Monday – Friday
Environment
  • Indoors, heated/airconditioned
Equal Opportunity Statement

Lakewood Instruments is committed to creating an inclusive and respectful workplace. We are proud to be an equal opportunity employer and value diversity within our organization.

 

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

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