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Head Customer Service Rep Jobs (NOW HIRING)

D.J. DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all ... Cruise Ship CSR * Workout equipment CSR * Home Repair Stores * Cable/Internet Provider * And MORE!

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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How much do head customer service rep jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for head customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day often include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions typically require advanced skills, extensive experience, or significant business ownership, and often involve demanding schedules and high responsibility levels.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and a strong understanding of customer relations and business operations.

What is the difference between Head Customer Service Rep vs Customer Service Supervisor?

AspectHead Customer Service RepCustomer Service Supervisor
ResponsibilitiesOversees customer service team, develops strategies, handles escalationsManages daily team operations, trains staff, monitors performance
CredentialsExperience in customer service, strong communication skillsSimilar experience, often with leadership training
Work EnvironmentCustomer service department, collaborative settingOffice-based, team management environment
Industry UsageCommon in large organizations, call centersWidely used across industries for team oversight

The Head Customer Service Rep typically focuses on strategic leadership and handling escalations, while the Customer Service Supervisor manages daily team operations and performance. Both roles require customer service experience, but the Head Customer Service Rep often has a broader scope and leadership responsibilities.

What is the 10/5/3 rule in customer service?

The 10/5/3 rule in customer service refers to response time standards where a representative should acknowledge a customer within 10 seconds, respond to their inquiry within 5 minutes, and resolve the issue within 3 hours or days depending on the context. For a Head Customer Service Rep, understanding these benchmarks helps ensure timely and effective support, improving customer satisfaction and loyalty.

What job makes $10,000 a month without a degree?

A Head Customer Service Representative typically does not earn $10,000 a month without significant experience or bonuses, as this level of income is uncommon for the role. High-paying customer service roles in specialized industries or management positions may reach this level, often requiring strong leadership skills, industry knowledge, and sometimes certifications. Most jobs with such earnings usually involve sales, entrepreneurship, or executive roles rather than entry-level customer service positions.
What cities are hiring for Head Customer Service Rep jobs? Cities with the most Head Customer Service Rep job openings:
What are the most commonly searched types of Customer Service Rep jobs? The most popular types of Customer Service Rep jobs are:
What states have the most Head Customer Service Rep jobs? States with the most job openings for Head Customer Service Rep jobs include:
Head Customer Service Rep jobs near you

Customer Service Representative (CSR)

HONEST ABE'S HOME SERVICES

Osage Beach, MO • On-site

$15.25 - $20.75/hr

Other

Posted 15 days ago

Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they're patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:

  • Email
  • Phone
  • Chat

Schedule:

  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:

  • Hybrid

Benefits:

  • Flexible schedule
  • On-the-job training

Experience level:

  • 2 years

Shift:

  • Day shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:

  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person

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