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Medical Csr Jobs (NOW HIRING)

Takeda

Medical Customer Service

Maple Grove, MN

$18/hr

Here, a commitment to customer service and quality is expected. You will report to the Plasma ... S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) ...

Takeda

Medical Customer Service

Green Bay, WI

$16/hr

Here, a commitment to customer service and quality is expected. You will report to the Plasma ... S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) ...

Salo, Inc Career Site

Medical Scheduler / CSR

Scottsburg, IN · On-site

$15.50 - $19.25/hr

Description Medical Scheduler/CSR - In-Office - Full-time- Home Health In this dynamic role, you'll split your time between our Scottsburg and Paoli offices. You are the first point of contact for ...

Salo, Inc Career Site

Medical Scheduler / CSR

Scottsburg, IN · On-site

$15.50 - $19.25/hr

Description Medical Scheduler/CSR - In-Office - Full-time- Home Health In this dynamic role, you'll split your time between our Scottsburg and Paoli offices. You are the first point of contact for ...

Advanced Medical

Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

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Medical CSR information

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$12

$18

$24

How much do medical csr jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for medical csr in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Medical Csr position, and why are they important?

To excel as a Medical CSR (Customer Service Representative), you need strong communication skills, attention to detail, and a basic understanding of healthcare terminology, often supported by a high school diploma or equivalent. Familiarity with medical billing software, electronic health record (EHR) systems, and insurance processing tools is highly beneficial. Exceptional problem-solving abilities, patience, and empathy help build rapport with patients and resolve issues efficiently. These skills are crucial for ensuring accurate information exchange, smooth administrative processes, and positive patient experiences in a medical office or healthcare setting.

What is a Medical CSR job?

A Medical Customer Service Representative (CSR) assists patients, healthcare providers, and insurance companies by handling inquiries, scheduling appointments, verifying insurance, and resolving billing issues. They ensure smooth communication between all parties, maintaining a high level of customer service and confidentiality. Strong knowledge of medical terminology, insurance processes, and HIPAA regulations is essential for success in this role.

What are some common challenges faced by Medical CSRs, and how can I prepare for them?

Medical CSRs often navigate complex insurance policies, sensitive patient inquiries, and strict confidentiality protocols, which can be challenging to manage all at once. Staying organized and keeping up-to-date with healthcare regulations will help you handle these responsibilities more confidently. You'll frequently interact with patients, medical staff, and insurance companies, making adaptability and clear communication essential skills for overcoming daily challenges. By developing a strong understanding of healthcare processes and nurturing your customer service abilities, you'll be well-equipped for success in this role.

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Medical CSR jobs near you
Infographic showing various Medical Csr job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,099 per year, or $18.3 per hour.
Medical Customer Service Rep

Medical Customer Service Rep

Healthcare Support Staffing

Longwood, FL

$14.50 - $18.25/hr

Full-time

Posted 3 days ago

Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description
  • This person will take patient calls when they need additional or new products. They will answer questions, order supplies and call the doctors office to verify that the patient can have these supplies. If there are any issues/questions they will follow up and work with the provider, insurance and patient to resolve. They work hand in hand with the sales reps one the sale has been made. If someone has ever upsold during their career as a CSR that is a plus.
Qualifications

2 years of Medical customer service rep experience

Understanding of Medicare and Commercial insurance

Able to verify insurance

Ability to adapt to a constantly changing environment

Proficient in Microsoft Outlook, Word, Excel, PowerPoint and computer literacy

Must have EMR skillset

Strong attention to detail, multi-tasking, communication, and organizational skills are essential

Demonstrated ability to accurately perform data entry and pay close attention to detail


Additional Information
Hours for this Position:
Monday-Friday 8:00am am-5:00pm  

Minimum Education/Licensures/Qualifications:

2 years of Medical customer service rep experience

Understanding of Medicare and Commercial insurance

Able to verify insurance

Ability to adapt to a constantly changing environment

Proficient in Microsoft Outlook, Word, Excel, PowerPoint and computer literacy

Must have EMR skillset

Strong attention to detail, multi-tasking, communication, and organizational skills are essential

Demonstrated ability to accurately perform data entry and pay close attention to detail


Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

Social media

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