We are looking for a dependable Mailroom Assistant to support daily mail and package operations in New York, New York. This Long-term Contract position is ideal for someone who takes pride in staying organized, providing helpful customer service, and handling physical tasks in a fast-paced office setting. The person in this role will help keep internal deliveries moving efficiently by sorting incoming items, distributing materials across departments, and supporting general office service needs.
Responsibilities:
โข Receive incoming mail and packages, organize items by destination, and ensure timely delivery throughout the office
โข Prepare outbound mail and shipments by checking labels, applying postage, and coordinating carrier pickups
โข Review returned or misdirected items, correct routing issues, and maintain accurate handling of registered or tracked mail
โข Move mail bins, packages, and supply items to departments while using floor plans to navigate the building efficiently
โข Support shipping and receiving activities, including weighing parcels and processing courier deliveries through common tracking systems
โข Assist with office service tasks such as stocking mail and copy areas, setting up meeting spaces, and providing light reception coverage when needed
โข Help maintain a clean and orderly mailroom by disposing of unnecessary materials and keeping supplies properly organized
โข Lift and transport heavier items safely and assist with unloading deliveries as part of daily distribution activitiesโข At least 1 year of experience in a mailroom, shipping and receiving, or a similar support environment
โข Ability to read building or floor maps and complete deliveries accurately across multiple departments
โข Strong customer service skills with a detail-oriented and dependable approach to daily work
โข Comfortable using basic computer applications; familiarity with package or mail tracking software is helpful but not required
โข Ability to lift up to 50 pounds and remain on your feet for much of the workday
โข Solid organizational skills with the ability to manage high volumes of mail and packages efficiently
โข High school diploma or equivalent
โข Clear English communication skills, both written and verbal