Humetis Group

60 Humetis Group Jobs Hiring Near You

Administer O365, Active Directory, DNS, Group Policies, and firewall configurations. Required Skills & Qualifications: * Minimum 7 years of experience in desktop support or IT infrastructure roles.

General Maintenance II

Warsaw, NY · On-site

$15.50 - $21.25/hr

Job Title: General Maintenance Technician II Location: Warsaw, New York Type: Contract (1+ Month) Position Overview: We are seeking a General Maintenance Technician II to support the daily operations ...

Job Title: Inside Sales Representative Location: Buffalo-Niagara Falls Area, NY Job Type: Full-Time, Permanent We are seeking a driven and goal-oriented Inside Sales Representative to join our team ...

The ideal candidate will bring a strong blend of technical expertise, project leadership, and team management skills to help shape the direction and success of the site civil group. Key ...

Fulltime We're seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support our hardware and software technology-based ...

Administrative Assistant (774102)

Malden, MA · On-site

$18.75 - $25.25/hr

Job Title: Administrative Assistant Location: Malden, MA 02148 Duration: 4+ Months (Possible Extension) Position Summary: We are seeking a Legal Administrative Support Specialist to provide ...

Registered Dietitian

Sauk Rapids, MN · On-site

$31 - $41.50/hr

Job Title: Registered Dietitian Location: Sauk Rapids, Minnesota Employment Type: Full-Time Hours: 25 hours per week Duration: 3 months and 17 days Position Summary: The Registered Dietitian I ...

Accounting/Purchasing Assistant

Westfield, MA · On-site

$20.25 - $26.75/hr

Job Title: Accounting/Purchasing Assistant Duration: 10 + Months (Possible Extension) Location: Westfield, MA - 01085 Job Summary: We are seeking a detail-oriented and dependable Accounting ...

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Humetis Group Jobs Information

Infographic showing various job openings at Humetis Group in the United States as of August 2026, with employment types broken down into 56% Full Time, 1% Part Time, and 43% Contract. Highlights an 100% Physical job distribution.

Desktop Support Engineer

Humetis Group

Cincinnati, OH • On-site

Contractor

Re-posted 9 days ago


Job description

Job Title: Desktop Support Engineer
Job Type: Onsite | 5 Days a Week
Duration: 7+ Months
Location: Cincinnati, OH 45270


Position Overview:
We are seeking a skilled Desktop Support Engineer with a minimum of 7 years of experience in desktop management and infrastructure services. This role requires hands-on technical expertise in troubleshooting hardware, software, and network issues, as well as providing end-user support for desktops, laptops, mobile devices, and peripherals. The ideal candidate will be proficient in Windows 10/11, O365, Active Directory, and ITIL-based service management.


Key Responsibilities:

  • Deliver break/fix support for desktops, laptops, and peripheral devices.

  • Install, configure, and re-image end-user devices including desktops, laptops, and mobile equipment.

  • Troubleshoot issues across Windows, Mac, and Android operating systems.

  • Execute hardware refresh cycles and manage user data migrations.

  • Provide remote and onsite technical support for local and global applications.

  • Resolve incidents and service requests within defined SLAs using ITSM tools like ServiceNow or Remedy.

  • Maintain and support printers, including setup, driver installation, and vendor coordination.

  • Create and maintain documentation (SOPs, knowledge base articles, configuration guides).

  • Coordinate with third-party vendors for hardware service and escalation.

  • Provide technical support for onsite/offsite meetings, events, and emergency response scenarios.

  • Collaborate with Level 3 teams on system maintenance, upgrades, and improvements.

  • Support VOIP systems, basic networking, firewall troubleshooting, and application installations.

  • Deliver second-level support and contribute to problem management processes per ITIL standards.

  • Administer O365, Active Directory, DNS, Group Policies, and firewall configurations.


Required Skills & Qualifications:

  • Minimum 7 years of experience in desktop support or IT infrastructure roles.

  • Strong proficiency in:

    • Windows 10/11, Mac OS, Android OS

    • Office 365 administration and troubleshooting

    • Active Directory, DNS, Group Policy

    • LAN/WAN, Wi-Fi configuration, VOIP

  • Experience with ITSM tools such as ServiceNow or Remedy.

  • Solid understanding of PC hardware, enterprise software, and printing technologies.

  • Excellent problem-solving skills and a strong customer service orientation.

  • Effective verbal and written communication skills.

  • Familiarity with ITIL practices and SLA-driven environments.

  • Ability to work independently and within a team.

  • Commitment to working onsite full-time (Monday to Friday).