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Junior Helpdesk Jobs (NOW HIRING)

Junior Accountant Location: Fort Lauderdale, FL Salary: $50,000-$65,000 (Based on Experience) About ... Help track grants, deferred revenue, and other general ledger accounts. Qualifications * Bachelor ...

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Junior Buyer

Cary, NC · On-site

$21.75 - $28.25/hr

The Junior Buyer will support purchasing operations by managing purchase orders, coordinating with suppliers, monitoring deliveries, and helping ensure materials are available to support production ...

Jr. Installer/Helper

Denver, CO

$14.75 - $18.50/hr

The Junior Installer/Helper's primary responsibility will be the installation of custom tile and stone in residential and commercial projects. Responsibilities (specific job duties) * Measure and ...

Senior IT Administrator

Westminster, CO · On-site

$87K - $118K/yr

... junior helpdesk staff and provide guidance on escalated technical issues. • Develop and maintain technical documentation including SOPs, knowledge base articles, and troubleshooting guides. • ...

HOW A JUNIOR DS ENGINEER SENIOR WILL MAKE AN IMPACT: A Junior DS Engineer provides technical ... Help install new or upgraded technologies under the guidance of more experienced team members ...

Junior / Level 1 Help Desk Technician SALARY RANGE: $45,000 - $50,000 + Benefits HOURS OF WORK: 40 hours per week LEAVE ENTITLEMENT: 15 days per year RESPONSIBLE TO: Service Desk Manager Overview The ...

Junior Accountant

Lanham, MD · On-site

$18 - $22/hr

WHAT A DAY AS OUR JUNIOR ACCOUNTANT LOOKS LIKE As our part-time Junior Accountant, you are the ... You also help manage payroll reports as well as complete journal entries for payroll, deprecation ...

Help ensure materials, tools, and equipment are properly used, stored, maintained, and protected. Junior Leadership Support * Support the Crew Lead or Project Manager with daily jobsite coordination.

Junior Accountant

Acworth, GA · Hybrid

$45K - $55K/yr

Junior Accountant Location: Acworth, GA (In-office Opportunity) Company: Strong stable ... Help with budgeting and forecasting processes. * Ensure compliance with relevant accounting ...

Junior Architectural Designer Location: Ship Bottom, NJ Type: Direct Hire Opportunity Compensation ... We help clients get work done more efficiently and economically, without compromising quality.

Job Openings >> JUNIOR BUYER JUNIOR BUYER Summary Title: JUNIOR BUYER ID: 9372 Category ... Help with research and source suppliers. * Communicates with suppliers on shipment organization of ...

Junior Architectural Designer Location: Ship Bottom, NJ Type: Direct Hire Opportunity Compensation ... We help clients get work done more efficiently and economically, without compromising quality.

Junior Estimator

Tempe, AZ · On-site

$26 - $34/hr

The Junior Estimator will support project management and help ensure cost control throughout the project. This is an excellent opportunity for someone eager to develop their career in estimating and ...

Junior Cost Estimator

Seattle, WA · On-site +1

$75K - $90K/yr

Help document the basis of estimates using input from clients, designers, and engineers. * Conduct ... Junior Cost Estimator Qualifications: * At least 2 years of experience in cost estimating, ideally ...

Junior Architectural Designer Location: Ship Bottom, NJ Type: Direct Hire Opportunity Compensation ... We help clients get work done more efficiently and economically, without compromising quality.

Junior Energy Analyst

Atlanta, GA · On-site

$40K - $55K/yr

Are you ready to launch your career with a company that's helping shape a more sustainable future? 2KB Energy Services in Dunwoody, GA, is seeking a full-time Junior Energy Analyst who is eager to ...

Junior Accountant

Vernal, UT · On-site

$70K - $80K/yr

Junior Accountant Department: Finance Reports to: Assistant Controller Location: Bonanza Mine Site ... Help identify opportunities to improve accuracy, efficiency, and consistency within assigned ...

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Junior Helpdesk information

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$12

$23

$33

How much do junior helpdesk jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for junior helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Helpdesk, and why are they important?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are Junior Helpdesk roles?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by Junior Helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.
More about Junior Helpdesk jobs
What cities are hiring for Junior Helpdesk jobs? Cities with the most Junior Helpdesk job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Junior Helpdesk jobs? States with the most job openings for Junior Helpdesk jobs include:
Infographic showing various Junior Helpdesk job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Junior Help Desk Support

Junior Help Desk Support

The Consortium, Inc.

Washington, DC • On-site

$20/hr

Full-time

Posted 12 days ago


Job description

We are seeking a long-term contractor (12 months+) for this project in Washington DC. Will be providing project coordination and help desk support to volunteers on operation systems.
• Triage support tickets to the appropriate groups within the programs; review and process tax site data requests, and system support tickets.
• Maintain assigned Tax-Aide Library sections in the Volunteer Portal ensuring that materials are properly organized and relevant.
• Works closely with the Tax-Aide Operations team to coordinate and provide business support to determine business opportunities for increased efficiencies for the program.
• Actively and consistently participate in Tax-Aide's Operations Team, National Operations Committee-associated meetings, and Tax-Aide All team meetings.
• In collaboration with Tax-Aide team members, volunteers, and vendors, coordinate the review, development, and enhancement of e-learning courses.
• At least 2 years of proven work experience supporting the help desk, contact center, and development of training materials.
• Exhibit a heightened sense of accountability to internal and external stakeholders and for outcomes created.
• Preference to take responsibility, coordinate multiple projects at once, and deliver professional work-product promptly and on deadline.
• Candidate must be proficient with Microsoft Office and have some knowledge of Smartsheet, LogMein Rescue Technician Console, Brainshark, Zendesk Technology, Salesforce, and JIRA software tools.
For consideration, please submit your resume as a MS Word attachment to careers@consortiuminc.com
The Consortium
"Combining Talent with Technology"
www.consortiuminc.com