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Junior Helpdesk Jobs in Colorado (NOW HIRING)

ITS, LLC

Jr. Help Desk Technician

Colorado Springs, CO · On-site

$19.25 - $26/hr

ITS, LLC is seeking a successful candidate for a full-time IT Technician at a junior level to support the Product Support Facility (PSF) Help Desk for the United States Space Force (USSF). The role ...

Brekhus Tile & Stone, Inc.

Jr. Installer/Helper

Denver, CO · On-site

$14.75 - $18.50/hr

The Junior Installer/Helper's primary responsibility will be the installation of custom tile and stone in residential and commercial projects. Responsibilities (specific job duties) * Measure and ...

Brekhus Tile & Stone

Jr. Installer/Helper

Denver, CO · On-site

$19.29 - $25/hr

The Junior Installer/Helper's primary responsibility will be the installation of custom tile and stone in residential and commercial projects. Responsibilities (specific job duties) * Measure and ...

CesiumAstro

Senior IT Administrator

Westminster, CO · On-site

$87K - $118K/yr

... junior helpdesk staff and provide guidance on escalated technical issues. • Develop and maintain technical documentation including SOPs, knowledge base articles, and troubleshooting guides. • ...

IA Interior Architects

Junior Designer

Denver, CO

... help clients articulate and align their business strategies and core values with the dynamic use of ... The Junior Designer, while working under the direct supervision of a more senior Designer or ...

DC Public Schools

Junior Estimator

Englewood, CO · On-site

$75K - $85K/yr

Junior Estimator Location: 7127 S Alton Way Department: Waterproofing and Coatings Reports To ... Help maintain and update databases with material and labor cost information. * Coordinate with ...

DCPS

Junior Estimator

Englewood, CO

$75K - $85K/yr

Junior Estimator Location: 7127 S Alton Way Department: Waterproofing and Coatings Reports To ... Help maintain and update databases with material and labor cost information. * Coordinate with ...

IA Interior Architects

Junior Designer

Denver, CO · On-site

... help clients articulate and align their business strategies and core values with the dynamic use of ... The Junior Designer, while working under the direct supervision of a more senior Designer or ...

CesiumAstro

Senior IT Administrator

Westminster, CO

$94K - $112K/yr

Mentor junior helpdesk staff and provide guidance on escalated technical issues. * Develop and maintain technical documentation including SOPs, knowledge base articles, and troubleshooting guides.

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Junior Helpdesk information

See Colorado salary details

$13

$24

$35

How much do junior helpdesk jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for junior helpdesk in Colorado is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.31 per hour, depending on experience, location, and employer.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are the most commonly searched types of Helpdesk jobs in Colorado?

The most popular types of Helpdesk jobs in Colorado are:

What are popular job titles related to Junior Helpdesk jobs in Colorado?

For Junior Helpdesk jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Junior Helpdesk jobs in Colorado look for?

The top searched job categories for Junior Helpdesk jobs in Colorado are:

What cities in Colorado are hiring for Junior Helpdesk jobs?

Cities in Colorado with the most Junior Helpdesk job openings:

Junior Helpdesk jobs near you
Infographic showing various Junior Helpdesk job openings in Colorado as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,635 per year, or $24.3 per hour.

Jr. Helpdesk Support_Denver CO

360 IT Professionals

Denver, CO

$21 - $28.75/hr

Contractor

Re-posted 6 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Job Description

We are looking to fill a position for Helpdesk Support in Denver CO.

Qualifications

Short Description:

Seeking a Helpdesk Analyst who have understanding of Desktop Support and Software Licensing Services. Understands customer support, likes to work with people and can ensure that the customer is satisfied. Working knowledge of Excel spreadsheets. Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause. One who can manage time and resources to meet assigned deadlines (Service Now Tickets).

Requirements:

Minimum 1 Year of IT Experience.

Additional Information

In person interview is acceptable

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