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Junior Helpdesk Jobs in Alabama (NOW HIRING)

Hexagon AB

Junior Treasury Analyst

Madison, AL · On-site

... • Help troubleshoot system issues and coordinate with internal stakeholders and external vendors. • Maintain treasury reporting and dashboards within Kyriba. • Support treasury process ...

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Junior Helpdesk information

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How much do junior helpdesk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for junior helpdesk in Alabama is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.51 per hour, depending on experience, location, and employer.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are the most commonly searched types of Helpdesk jobs in Alabama?

The most popular types of Helpdesk jobs in Alabama are:

What are popular job titles related to Junior Helpdesk jobs in Alabama?

For Junior Helpdesk jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Junior Helpdesk jobs in Alabama look for?

The top searched job categories for Junior Helpdesk jobs in Alabama are:

What cities in Alabama are hiring for Junior Helpdesk jobs?

Cities in Alabama with the most Junior Helpdesk job openings:

Junior Helpdesk jobs near you
Infographic showing various Junior Helpdesk job openings in Alabama as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $43,646 per year, or $21 per hour.

Jr. Geotechnical Engineer I

Birmingham, AL • On-site

Building & Earth Sciences, Inc.
201 - 500 employees
Learn more about Building & Earth Sciences, Inc.external

Other

Re-posted 5 days ago

Job description

Overview
Start Your Career with Building & Earth Sciences as a Junior Civil Engineer!
Are you ready to jump-start your journey in civil engineering? We're looking for a motivated Junior Civil Engineer to join our team at a leading Geotechnical and Construction Materials Testing (CMT) firm. This entry-level position offers hands-on training and mentorship to help you grow and succeed in the field.
As a Junior Civil Engineer, you'll receive close supervision and on-the-job training to develop your skills and expertise. You'll work closely with our engineering staff, gaining hands-on experience in field and lab activities while learning company methods and practices.
Responsibilities
  • Assist with field and lab activities under close supervision.
  • Help prepare field reports and documentation.
  • Support testing and inspection services as needed.
  • Work alongside Project Managers to review construction documents and daily field reports.
  • Take on special assignments and projects assigned by Branch or Senior Management.

Qualifications
  • Bachelor's degree in Civil Engineering is preferred, but other relevant fields will be considered.
  • No prior experience required - we'll provide the training you need to succeed!
  • Must be willing to obtain ACI & Nuclear Gauge Safety Certifications.

Benefits:
  • Comprehensive training and mentorship program.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and advancement.
  • Supportive and collaborative work environment.

Ready to embark on an exciting career in Civil & Geotechnical Engineering? Apply today and take the first step towards a rewarding career journey with Building & Earth!

Apply