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Part Time Helpdesk Jobs in Alabama (NOW HIRING)

Troy University

Helpdesk Operator

Troy, AL · On-site

... Part-Time (IPT) Temporary No Location Troy - T01 Job Summary The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic ...

Troy University

Helpdesk Technician

Troy, AL · On-site

$18.75 - $25.25/hr

... Status Part-Time (IPT) Temporary No Location Troy - T01 Job Summary The Helpdesk Technician position in Information Technology is responsible for installing, troubleshooting, repairing and ...

Great Clips

Part-Time Hair Stylist

Pike Road, AL

$25 - $33/hr

A team environment where stylists help each other succeed, with opportunities to grow if you want ... Part-time schedules are designed to cover specific shifts and offer flexibility and may vary by ...

Great Clips

Part-Time Hair Stylist

Homewood, AL

$25 - $33/hr

A team environment where stylists help each other succeed, with opportunities to grow if you want ... Part-time schedules are designed to cover specific shifts and offer flexibility and may vary by ...

Great Clips

Part-Time Hair Stylist

Fort Payne, AL

$25 - $33/hr

A team environment where stylists help each other succeed, with opportunities to grow if you want ... Part-time schedules are designed to cover specific shifts and offer flexibility and may vary by ...

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All JobsHelpdesk JobsPart Time Helpdesk JobsPart Time Helpdesk Jobs in Alabama

Part Time Helpdesk information

See Alabama salary details

$11

$20

$30

How much do part time helpdesk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for part time helpdesk in Alabama is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.51 per hour, depending on experience, location, and employer.

What is a part time helpdesk?

Part time helpdesk jobs involve providing technical support and assistance to customers or employees, usually over the phone, email, or chat, but on a part-time schedule. These roles typically include troubleshooting hardware or software issues, answering questions about company products or services, and escalating more complex problems to higher-level support staff. Part time helpdesk positions are ideal for those who want a flexible work schedule while gaining valuable IT or customer service experience.

What are the key skills and qualifications needed to thrive as a part time helpdesk?

To thrive as a Part Time Helpdesk, you need basic IT knowledge, troubleshooting skills, and usually a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you stand out when assisting users. These skills are essential for efficiently resolving technical issues and ensuring user satisfaction in a support-driven environment.

What are some common challenges faced by part time helpdesk staff, and how can they be managed?

Part-time helpdesk staff often face challenges such as quickly adapting to changing systems, managing high volumes of support requests during busy periods, and staying updated with the latest company processes despite limited hours. To manage these challenges, it’s important to maintain clear communication with full-time team members, participate in regular training sessions, and utilize comprehensive documentation. Being proactive in seeking clarification and feedback can also help part-time helpdesk staff stay effective and connected with the broader support team.

What are the most commonly searched types of Helpdesk jobs in Alabama?

The most popular types of Helpdesk jobs in Alabama are:

What cities in Alabama are hiring for Part Time Helpdesk jobs?

Cities in Alabama with the most Part Time Helpdesk job openings:

Part Time Helpdesk jobs near you
Infographic showing various Part Time Helpdesk job openings in Alabama as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, and 8% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $43,646 per year, or $21 per hour.

Helpdesk Operator

Troy University

Troy, AL • On-site

Part-time

Re-posted 5 days ago

Troy University rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

66th of 619 rated colleges and universities

Job description

Posting Details
Position Information
Posting Number
SF2435P
Position Title
Helpdesk Operator
Position Type
Classified Staff/Hourly
Department
Information Technology - Troy
Division
Finance and Administration
Campus
Troy
Work Status
Part-Time (IPT)
Temporary
No
Location
Troy - T01
Job Summary
The Helpdesk Operator position in Information Technology is responsible for answering IT Helpdesk phone calls; providing basic troubleshooting for computer problems covered in training; directing callers to online knowledge base, and other resources, for additional support when applicable; assisting callers in creating helpdesk accounts, submitting tickets and utilizing support history tools; submitting, reviewing, updating, and closing tickets for callers as needed; directing callers to appropriate further assistance if issue is not supported by IT Helpdesk; rotating and logging backup tapes, as covered in training; and other additional duties as assigned.
Minimum Qualifications
1. High school diploma or equivalent
2. Basic computer knowledge
3. Customer service skills
Preferred Qualifications
1. Experience working as a helpdesk operator
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?
No
Work Hours
Monday through Friday, 8:00-7:00
Saturday, 10:00-2:00
Sunday, 1:00-5:00
One weekend per month
List any hazardous conditions or physical demands required by this position
NA
Does this position have supervisory responsibility?
No
Posting Date
08/06/2026
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Quick Link
https://www.troyuniversityjobs.com/postings/46192

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