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Ivr Testing Jobs (NOW HIRING)

Forhyre

Test Automation - Manager

Philadelphia, PA

$46.50 - $61.25/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Montevallo, AL

$45.25 - $59.75/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Charlotte, NC

$41 - $54/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

San Francisco, CA

$54.25 - $71.50/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Los Angeles, CA

$49.50 - $65.50/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

OH

$44.50 - $58.75/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

New York, NY

$50.25 - $66.50/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Sunnyvale, CA

$54 - $71.25/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Charleston, WV

$42.50 - $56.25/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Phoenix, AZ · On-site

$45.75 - $60.25/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

New York, NY

$50.25 - $66.50/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Dallas, TX

$45.50 - $60/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

MomentoUSA

Automation Test Engineer

Dallas, TX · Hybrid

$45.50 - $60/hr

Required Qualifications: • 5+ years of experience in software testing with a focus on automation. • Hands-on experience with Amazon Connect and IVR testing. • Proven expertise in Cyara for ...

Kentro

Senior IVR Analyst

Catonsville, MD

$145K - $155K/yr

Complex Testing: Develop comprehensive test strategies, scenarios, and test cases to ensure full ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...

Kentro

Senior IVR Analyst

Catonsville, MD

$145K - $155K/yr

Complex Testing: Develop comprehensive test strategies, scenarios, and test cases to ensure full ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...

PTP

IVR Test Engineer - REMOTE

Austin, TX · On-site +1

Provide testing using best practices to achieve more "complete" testing of a large scale IVR application * Help mentor team in QA best practices * Identify areas for automation and write automation ...

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Ivr Testing information

Is there a legit product tester job?

Product tester jobs, including roles like IVR testing, are legitimate opportunities where individuals evaluate products or systems for quality and functionality. These positions often require attention to detail, technical skills, and sometimes specific certifications, and they are typically advertised through reputable job boards or company websites.

How to perform IVR testing?

IVR testing involves verifying the functionality, prompts, and call flow of an Interactive Voice Response system by using test calls, automated testing tools, and scripting to ensure accurate responses and seamless user experience. Testers should check for correct menu options, audio quality, and system responses across various scenarios, often using specialized IVR testing software. Proper documentation and understanding of the system's design are essential for effective testing.

What jobs pay $400 an hour?

High-paying jobs that can reach $400 an hour include specialized consulting roles, senior legal or medical professionals, and certain executive or niche technical positions. These roles often require advanced skills, extensive experience, or certifications, and may involve freelance or contract work with flexible schedules.

What is an IVR Testing job?

An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.

What are the key skills and qualifications needed to thrive in the Ivr Testing position, and why are they important?

To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.

What is IVR in testing?

In IVR testing, the job involves verifying the functionality of Interactive Voice Response systems that automate phone interactions. Testers ensure that menus, prompts, and call flows work correctly, often using tools like scripting and automation to simulate user interactions and identify issues before deployment.

What are the typical daily responsibilities for someone working in IVR Testing?

As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.

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Ivr Testing jobs near you
Infographic showing various Ivr Testing job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 67% In-person, and 33% Remote job distribution.

Business Analyst

Texas State Library and Archives Commision

Troy, MI • On-site

Full-time

Posted 24 days ago

Job description

Experience Level: 5-10 years
Skills & Job Responsibilities Required:
  • 5 years of IT Experience
  • 3 - 5 years of IVR Experience
  • Requirements gathering and analysis
  • Ability to easily learn business process
  • Ability to write and execute test cases, as well as find test data for scenarios
  • Ability to bridge gap between IT and BU
  • IVR projects with significant customizations
  • Webservice analysis and testing
  • Data mapping between applications
  • Analyze data by developing basic SQL/SOQL queries Desired
  • Project work with Contact Center Preferred
  • Project work using Cyara automated IVR testing tool
  • Experience with ICE Mortgage Servicing Procession (MSP) application
  • Experience with Fiserv DNA
  • Experience with IVR reporting, such as eGain or CUIC
  • Experience with Cisco Contact Center and CTI Data Bonus
  • Industry knowledge in Banking
  • Industry knowledge in Loan Servicing Responsibilities

The Business Analyst will work with our IVR Team for Client's Customer Engagement Team and Performing Servicing Team, as well as other Lines of Business across the Bank.
  • Elicits requirements using interviews, data analysis, workshops, use cases, scenarios, business process analysis and task and workflow analysis.
  • In depth analysis for purposes of mapping to Data Warehouse and source system Web Services.
  • Validate development matches the business expectations
  • Understand the upstream and downstream effects of the application functionality both from the business process perspective and technology.
  • Facilitate UAT with the Business Units.
  • Coordinate communication between different development disciplines, IVR, Contact Center, Java, Enterprise Data Warehouse and IT Operations.
  • Collaborate with other IT Teams and Business Units with an interest in the application updates made by the Workstream.

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