$44.50 - $58.75/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Test Automation - Manager
$54 - $71.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Test Automation - Manager
$54 - $71.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
Charleston, WV · On-site
$42.50 - $56.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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Test Automation - Manager
Charleston, WV · On-site
$42.50 - $56.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
$45.50 - $60/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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Test Automation - Manager
$45.50 - $60/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
$50.25 - $66.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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Test Automation - Manager
$50.25 - $66.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Automation Test Engineer
Dallas, TX · Hybrid
$45.50 - $60/hr
Required Qualifications: • 5+ years of experience in software testing with a focus on automation. • Hands-on experience with Amazon Connect and IVR testing. • Proven expertise in Cyara for ...
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Automation Test Engineer
Dallas, TX · Hybrid
$45.50 - $60/hr
Required Qualifications: • 5+ years of experience in software testing with a focus on automation. • Hands-on experience with Amazon Connect and IVR testing. • Proven expertise in Cyara for ...
The QA Analyst will establish and maintain testing best practices, manage automated testing tools ... IVR (Seamless). * Defect Management and Communication: Accurately communicate test results to ...
The QA Analyst will establish and maintain testing best practices, manage automated testing tools ... IVR (Seamless). * Defect Management and Communication: Accurately communicate test results to ...
Qualifications: - 2+ years experience with messaging/IVR testing - 4+ years experience building and deploying CI systems such as Jenkins and Bamboo - 5+ years experience in test automation ...
Qualifications: - 2+ years experience with messaging/IVR testing - 4+ years experience building and deploying CI systems such as Jenkins and Bamboo - 5+ years experience in test automation ...
Qualifications IVR development and configurations using Orchestration Designer Avaya Experience Portal configurations Java and SQL programming IVR Unit testing Unix Scripting Tomcat Administration ...
Qualifications IVR development and configurations using Orchestration Designer Avaya Experience Portal configurations Java and SQL programming IVR Unit testing Unix Scripting Tomcat Administration ...
IVR Consultant
Charlotte, NC · On-site
$102K - $125K/yr
... IVR & Google CX Agent Studio (Google CX AS) Experience 10+ Years Job Summary · Looking for a ... testing, deployment, and production support.
New
IVR Consultant
Charlotte, NC · On-site
$102K - $125K/yr
... IVR & Google CX Agent Studio (Google CX AS) Experience 10+ Years Job Summary · Looking for a ... testing, deployment, and production support.
New
Senior IVR Analyst
$145K - $155K/yr
Complex Testing: Develop comprehensive test strategies, scenarios, and test cases to ensure full ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...
Senior IVR Analyst
$145K - $155K/yr
Complex Testing: Develop comprehensive test strategies, scenarios, and test cases to ensure full ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...
IVR Telephony SME
Charlotte, NC · On-site
$95K - $115K/yr
Key Responsibilities • Lead Cyara-based testing for IVR, call routing, and voice journeys • Validate IVR flows, DTMF navigation, voice prompts, ANI/DNIS routing • Analyze SIP/RTP signaling ...
New
IVR Telephony SME
Charlotte, NC · On-site
$95K - $115K/yr
Key Responsibilities • Lead Cyara-based testing for IVR, call routing, and voice journeys • Validate IVR flows, DTMF navigation, voice prompts, ANI/DNIS routing • Analyze SIP/RTP signaling ...
New
IVR QA Analyst
Michigan Center, MI · On-site
Role: IVR QA Analyst Location: Dimondale, MI Duration: 8 months (with a high possibility of ... Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good ...
IVR QA Analyst
Michigan Center, MI · On-site
Role: IVR QA Analyst Location: Dimondale, MI Duration: 8 months (with a high possibility of ... Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good ...
IVR Test Engineer - REMOTE
Austin, TX · On-site +1
Provide testing using best practices to achieve more "complete" testing of a large scale IVR application * Help mentor team in QA best practices * Identify areas for automation and write automation ...
IVR Test Engineer - REMOTE
Austin, TX · On-site +1
Provide testing using best practices to achieve more "complete" testing of a large scale IVR application * Help mentor team in QA best practices * Identify areas for automation and write automation ...
Senior IVR Analyst
Catonsville, MD · On-site
$145K - $155K/yr
Complex Testing: Develop comprehensive test strategies, scenarios, and test cases to ensure full ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...
Senior IVR Analyst
Catonsville, MD · On-site
$145K - $155K/yr
Complex Testing: Develop comprehensive test strategies, scenarios, and test cases to ensure full ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...
Cyara IVR Test Automation Engineer
Dallas, TX · Hybrid
$50 - $53/hr
Perform functional, regression, and end-to-end testing of IVR and contact center applications. * Validate call flows, prompts, routing, ASR, TTS, and DTMF scenarios. * Integrate Cyara automation with ...
Quick apply
Cyara IVR Test Automation Engineer
Dallas, TX · Hybrid
$50 - $53/hr
Perform functional, regression, and end-to-end testing of IVR and contact center applications. * Validate call flows, prompts, routing, ASR, TTS, and DTMF scenarios. * Integrate Cyara automation with ...
Cisco IVR Developer
Manhattan, NY · On-site
$60K - $135K/yr
Hands-on experience in unit testing, troubleshooting, debugging, and performance tuning of IVR applications. Proven capability to provide Level 2/Level 3 production support and drive issue resolution ...
New
Cisco IVR Developer
Manhattan, NY · On-site
$60K - $135K/yr
Hands-on experience in unit testing, troubleshooting, debugging, and performance tuning of IVR applications. Proven capability to provide Level 2/Level 3 production support and drive issue resolution ...
New
IVR Test Lead
Lansing, MI · On-site
$48.25 - $65.75/hr
The IVR Test Lead will lead a team of 2 - 3 people in utilizing Testing Center of Excellence (TCoE) processes, frameworks, templates & tools to perform all tasks within the Software Testing Life ...
IVR Test Lead
Lansing, MI · On-site
$48.25 - $65.75/hr
The IVR Test Lead will lead a team of 2 - 3 people in utilizing Testing Center of Excellence (TCoE) processes, frameworks, templates & tools to perform all tasks within the Software Testing Life ...
IVR Test Analyst Years of Experience: 3 or more years of experience as a testing consultant with an emphasis on IVR, telecommunications and contact center testing. Experience leading projects to ...
IVR Test Analyst Years of Experience: 3 or more years of experience as a testing consultant with an emphasis on IVR, telecommunications and contact center testing. Experience leading projects to ...
Exposure to system integration, testing (including UAT), and optimization within IVR and conversational AI environments. Skills * Expertise in working closely with stakeholders to gather, document ...
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Exposure to system integration, testing (including UAT), and optimization within IVR and conversational AI environments. Skills * Expertise in working closely with stakeholders to gather, document ...
Ivr Testing information
What is an IVR Testing job?
An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.
What are the key skills and qualifications needed to thrive in the Ivr Testing position, and why are they important?
To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.
What are the typical daily responsibilities for someone working in IVR Testing?
As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.
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$44.50 - $58.75/hr
Full-time
Re-posted 23 days ago
Job description
We are currently seeking a highly skilled and experienced Test Automation Manager.
As the Test Automation Manager, you will be responsible for leading and managing our automation testing efforts. Your extensive experience in automation testing, along with your proficiency in various automation tools and frameworks, will be essential in ensuring the quality and efficiency of our software testing processes.
Responsibilities:
- Lead and manage the test automation team, providing guidance and support in implementing effective automation strategies.
- Design, develop, and maintain automation frameworks and test scripts using Selenium, UFT / QTP, Botium Testing tool, C#, Chatbot Testing, ComputerVision Testing, Cypress, Katalon, MBT, ML/NLP Testing, PTF, RPA Testing, SAP Worksoft, Service Now, Talos, Test complete, Tosca, UFT, Voice bot/IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT), PS Testing, Rest Assured, RPA Testing, SOAP UI, Voice bot/IVR Testing, Web services Testing-SOAP UI.
- Utilize your expertise in Karate framework to build and enhance automation testing capabilities.
- Collaborate with cross-functional teams to analyze software requirements and design test cases accordingly.
- Drive the adoption of best software engineering practices including CI/CD and automated testing.
- Stay updated with the latest advancements in automation testing tools and platforms.
- Provide leadership in innovation and adoption of leading test platforms/solutions.
- Train and mentor team members on automation testing best practices.
- Monitor and report on the progress and performance of automation testing activities.
Requirements:
- 8-12 years of experience in automated testing, with at least 5 years focused specifically on automation testing.
- Proficiency in building automation frameworks and writing automation test scripts using Java.
- Strong understanding of Java/J2EE development to design, implement, and triage defects or issues.
- Expertise in Karate framework is mandatory.
- Familiarity with leading tools such as Maven, Jenkins, Bitbucket/Git Repos.
- Proven ability to build automation testing frameworks from scratch using tools like Karate, Selenium, Cucumber, Rest Assured, etc.
- Solid understanding of good software engineering practices including CI/CD and automated testing.
- Excellent problem-solving skills and attention to detail.
- Strong leadership abilities and the ability to effectively manage a team.
If you are a highly motivated and experienced Test Automation Manager looking for an exciting opportunity in an innovative environment, we encourage you to apply. Please submit your resume and cover letter outlining your relevant experience and qualifications.