$54.25 - $71.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
$54.25 - $71.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Los Angeles, CA · On-site
$49.50 - $65.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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Los Angeles, CA · On-site
$49.50 - $65.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
$54 - $71.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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$54 - $71.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
The QA Analyst will establish and maintain testing best practices, manage automated testing tools ... IVR (Seamless). * Defect Management and Communication: Accurately communicate test results to ...
The QA Analyst will establish and maintain testing best practices, manage automated testing tools ... IVR (Seamless). * Defect Management and Communication: Accurately communicate test results to ...
Sunnyvale, CA · On-site
Qualifications IVR development and configurations using Orchestration Designer Avaya Experience Portal configurations Java and SQL programming IVR Unit testing Unix Scripting Tomcat Administration ...
Sunnyvale, CA · On-site
Qualifications IVR development and configurations using Orchestration Designer Avaya Experience Portal configurations Java and SQL programming IVR Unit testing Unix Scripting Tomcat Administration ...
Rancho Cordova, CA · On-site
Planning web and IVR test efforts to complete the customer experience * Developing and leading others to develop test plans (test cases and test scripts) * Identifying testing efforts required based ...
Rancho Cordova, CA · On-site
Planning web and IVR test efforts to complete the customer experience * Developing and leading others to develop test plans (test cases and test scripts) * Identifying testing efforts required based ...
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
New
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
New
Sacramento, CA · On-site +1
Work collaboratively with peers and customers to create user-centered IVR designs * Conduct usability testing * Tune applications for optimum performance * Support speech scientist in grammar design ...
Sacramento, CA · On-site +1
Work collaboratively with peers and customers to create user-centered IVR designs * Conduct usability testing * Tune applications for optimum performance * Support speech scientist in grammar design ...
Irvine, CA · On-site
$134K - $185K/yr
Experience with IVR (Integrated Voltage Regulator) and photonic products , including testing methodologies and application knowledge. * Solid understanding of RF/microwave principles , including ...
Irvine, CA · On-site
$134K - $185K/yr
Experience with IVR (Integrated Voltage Regulator) and photonic products , including testing methodologies and application knowledge. * Solid understanding of RF/microwave principles , including ...
Irvine, CA · On-site
$134K - $185K/yr
Experience with IVR (Integrated Voltage Regulator) and photonic products , including testing methodologies and application knowledge. * Solid understanding of RF/microwave principles , including ...
Irvine, CA · On-site
$134K - $185K/yr
Experience with IVR (Integrated Voltage Regulator) and photonic products , including testing methodologies and application knowledge. * Solid understanding of RF/microwave principles , including ...
Los Angeles, CA · On-site
$190K - $230K/yr
Create and execute testing roadmaps across copy, bidding, landing pages, and audience strategies ... Troubleshoot issues across Zapier, CallRail, chatbots, IVR routing, and CRM integrations. * Verify ...
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Los Angeles, CA · On-site
$190K - $230K/yr
Create and execute testing roadmaps across copy, bidding, landing pages, and audience strategies ... Troubleshoot issues across Zapier, CallRail, chatbots, IVR routing, and CRM integrations. * Verify ...
San Ramon, CA · On-site
... IVR 8+ years of software quality assurance experience o Including 3+ years in a lead role or management position in test automation or Performance testing Experience testing Client-Server ...
San Ramon, CA · On-site
... IVR 8+ years of software quality assurance experience o Including 3+ years in a lead role or management position in test automation or Performance testing Experience testing Client-Server ...
Sacramento, CA · On-site +1
$97K - $133K/yr
Grammar development and testing for speech enabled IVR applications using Nuance Recognizers * Functioning as subject matter expert for all issues relating to speech recognition performance
Sacramento, CA · On-site +1
$97K - $133K/yr
Grammar development and testing for speech enabled IVR applications using Nuance Recognizers * Functioning as subject matter expert for all issues relating to speech recognition performance
CA · On-site +1
Experience with IVR (Interactive Voice Response) testing * Experience with Tricentis Tosca (test automation tool) * Experience with cross-browser testing
CA · On-site +1
Experience with IVR (Interactive Voice Response) testing * Experience with Tricentis Tosca (test automation tool) * Experience with cross-browser testing
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.
To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.
As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.
$54.25 - $71.50/hr
Full-time
Re-posted 19 days ago
We are currently seeking a highly skilled and experienced Test Automation Manager.
As the Test Automation Manager, you will be responsible for leading and managing our automation testing efforts. Your extensive experience in automation testing, along with your proficiency in various automation tools and frameworks, will be essential in ensuring the quality and efficiency of our software testing processes.
Responsibilities:
Requirements:
If you are a highly motivated and experienced Test Automation Manager looking for an exciting opportunity in an innovative environment, we encourage you to apply. Please submit your resume and cover letter outlining your relevant experience and qualifications.
