Emeryville, CA · On-site
Video - Anticipated Start: 2-3 weeks - Must have a LinkedIn profile for submission - Key Responsibilities: - Test any IVR (Interactive Voice Response) platform - Strong focus on manual IVR testing ...
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Emeryville, CA · On-site
Video - Anticipated Start: 2-3 weeks - Must have a LinkedIn profile for submission - Key Responsibilities: - Test any IVR (Interactive Voice Response) platform - Strong focus on manual IVR testing ...
San Francisco, CA · On-site
$54.25 - $71.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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San Francisco, CA · On-site
$54.25 - $71.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Los Angeles, CA · On-site
$49.50 - $65.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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Los Angeles, CA · On-site
$49.50 - $65.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Sunnyvale, CA · On-site
$54 - $71.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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Sunnyvale, CA · On-site
$54 - $71.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Sunnyvale, CA · On-site
Qualifications IVR development and configurations using Orchestration Designer Avaya Experience Portal configurations Java and SQL programming IVR Unit testing Unix Scripting Tomcat Administration ...
Sunnyvale, CA · On-site
Qualifications IVR development and configurations using Orchestration Designer Avaya Experience Portal configurations Java and SQL programming IVR Unit testing Unix Scripting Tomcat Administration ...
Laguna Niguel, CA · On-site
$110 - $150/hr
Perform unit, component and systems testing. * Integrate IVR applications with UCCE and ICM routing scripts. * Configure DNIS routing, skill-group queues, CTI variables and Finesse integrations.
Laguna Niguel, CA · On-site
$110 - $150/hr
Perform unit, component and systems testing. * Integrate IVR applications with UCCE and ICM routing scripts. * Configure DNIS routing, skill-group queues, CTI variables and Finesse integrations.
Rosemead, CA · On-site
$44 - $48/hr
Experience supporting platform-specific testing, cutover, rollback, and production stabilization ... Create IVR-to-IVA migration mappings and recommend retention, redesign, consolidation, or ...
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Rosemead, CA · On-site
$44 - $48/hr
Experience supporting platform-specific testing, cutover, rollback, and production stabilization ... Create IVR-to-IVA migration mappings and recommend retention, redesign, consolidation, or ...
Rancho Cordova, CA · On-site
Planning web and IVR test efforts to complete the customer experience * Developing and leading others to develop test plans (test cases and test scripts) * Identifying testing efforts required based ...
Rancho Cordova, CA · On-site
Planning web and IVR test efforts to complete the customer experience * Developing and leading others to develop test plans (test cases and test scripts) * Identifying testing efforts required based ...
Sacramento, CA · On-site
Responsibilities : • Effectively leading a small team of testers to meet project deadlines • Planning web and IVR test efforts to complete the customer experience • Developing and leading ...
Sacramento, CA · On-site
Responsibilities : • Effectively leading a small team of testers to meet project deadlines • Planning web and IVR test efforts to complete the customer experience • Developing and leading ...
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Rosemead, CA · On-site
$100 - $113/hr
... testing carried out and reporting to the design team. Responsibilities Current-State IVR Discovery * Inventory and analyze existing IVR applications, call flows, prompts, menus, routing, transfers ...
Rosemead, CA · On-site
$100 - $113/hr
... testing carried out and reporting to the design team. Responsibilities Current-State IVR Discovery * Inventory and analyze existing IVR applications, call flows, prompts, menus, routing, transfers ...
Rosemead, CA · On-site
... testing carried out and reporting to the design team. Responsibilities Current-State IVR Discovery * Inventory and analyze existing IVR applications, call flows, prompts, menus, routing, transfers ...
Rosemead, CA · On-site
... testing carried out and reporting to the design team. Responsibilities Current-State IVR Discovery * Inventory and analyze existing IVR applications, call flows, prompts, menus, routing, transfers ...
Rosemead, CA · On-site
... testing carried out and reporting to the design team. Responsibilities Current-State IVR Discovery * Inventory and analyze existing IVR applications, call flows, prompts, menus, routing, transfers ...
Rosemead, CA · On-site
... testing carried out and reporting to the design team. Responsibilities Current-State IVR Discovery * Inventory and analyze existing IVR applications, call flows, prompts, menus, routing, transfers ...
... testing carried out and reporting to the design team. Current-State IVR Discovery * Inventory and analyze existing IVR applications, call flows, prompts, menus, routing, transfers, business rules ...
... testing carried out and reporting to the design team. Current-State IVR Discovery * Inventory and analyze existing IVR applications, call flows, prompts, menus, routing, transfers, business rules ...
Rosemead, CA · On-site
$33K - $97K/yr
Technical Specialist / Scientist III (IVR & IVA Migration Specialist) Role Overview We are seeking ... Testing, Cutover & Stabilization • Technical Execution: Develop and execute platform-focused ...
Rosemead, CA · On-site
$33K - $97K/yr
Technical Specialist / Scientist III (IVR & IVA Migration Specialist) Role Overview We are seeking ... Testing, Cutover & Stabilization • Technical Execution: Develop and execute platform-focused ...
Santa Clara, CA · On-site
$140K - $180K/yr
IVR Technical Evangelism: Demonstrate Ferric's integrated voltage regulator products, develop ... mixed-signal IC testing. * Lab Skills: Proficiency with oscilloscopes, DMMs, SMUs, DC power ...
Santa Clara, CA · On-site
$140K - $180K/yr
IVR Technical Evangelism: Demonstrate Ferric's integrated voltage regulator products, develop ... mixed-signal IC testing. * Lab Skills: Proficiency with oscilloscopes, DMMs, SMUs, DC power ...
Santa Clara, CA · On-site
$140 - $180/hr
IVR Technical Evangelism: Demonstrate Ferric's integrated voltage regulator products, develop ... mixed-signal IC testing. * Lab Skills: Proficiency with oscilloscopes, DMMs, SMUs, DC power ...
Santa Clara, CA · On-site
$140 - $180/hr
IVR Technical Evangelism: Demonstrate Ferric's integrated voltage regulator products, develop ... mixed-signal IC testing. * Lab Skills: Proficiency with oscilloscopes, DMMs, SMUs, DC power ...
Sacramento, CA · On-site +1
Work collaboratively with peers and customers to create user-centered IVR designs * Conduct usability testing * Tune applications for optimum performance * Support speech scientist in grammar design ...
Sacramento, CA · On-site +1
Work collaboratively with peers and customers to create user-centered IVR designs * Conduct usability testing * Tune applications for optimum performance * Support speech scientist in grammar design ...
Los Angeles, CA · On-site
$190K - $230K/yr
Create and execute testing roadmaps across copy, bidding, landing pages, and audience strategies ... Troubleshoot issues across Zapier, CallRail, chatbots, IVR routing, and CRM integrations. * Verify ...
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Los Angeles, CA · On-site
$190K - $230K/yr
Create and execute testing roadmaps across copy, bidding, landing pages, and audience strategies ... Troubleshoot issues across Zapier, CallRail, chatbots, IVR routing, and CRM integrations. * Verify ...
An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.
As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.
To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.
For Ivr Testing jobs in California, the most frequently searched job titles are:
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It services
11 - 50 Employees
Phoenix, AZ, US
2006
