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Ivr Testing Jobs (NOW HIRING)

TestingXperts

Openings on IVR Developer

Middletown, NJ

$49.75 - $64/hr

My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology ... IVR Developer Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months Interview: Phone ...

US IT Solutions Inc

IVR Test Lead

Lansing, MI · On-site

$48.25 - $65.75/hr

The IVR Test Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test ...

PTP

Testing Team Lead

Rancho Cordova, CA · On-site

Planning web and IVR test efforts to complete the customer experience * Developing and leading others to develop test plans (test cases and test scripts) * Identifying testing efforts required based ...

Geico

Staff Engineer - IVR

Seattle, WA

$115K - $230K/yr

Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...

Geico

Staff Engineer - IVR

Palo Alto, CA · On-site

$115K - $230K/yr

Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...

Geico

Staff Engineer - IVR

Bethesda, MD

$115K - $230K/yr

Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...

GEICO

Staff Engineer - IVR

Palo Alto, CA · On-site

$115K - $230K/yr

Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...

Geico

Staff Engineer - IVR

Dallas, TX

$115K - $230K/yr

Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...

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Ivr Testing information

What is an IVR Testing job?

An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.

What are the key skills and qualifications needed to thrive in the Ivr Testing position, and why are they important?

To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.

What are the typical daily responsibilities for someone working in IVR Testing?

As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.

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Ivr Testing jobs near you
Infographic showing various Ivr Testing job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 23% Internship, 15% Full Time, 1% Contract, 56% Nights, and 2% Summer. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution.
Openings on IVR Developer

Openings on IVR Developer

TestingXperts

Middletown, NJ

$49.75 - $64/hr

Other

Re-posted 2 days ago

Job description

Company Description

Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

Job Description

Title: IVR Developer

Location: Alpharetta, GA/Middle town, NJ

Duration: 6 to 12 months

Interview: Phone and Skype

Job description:-

Experience with DTMF and Speech applications

Expert level experience developing IVR applications (note level of complexity)

Speech Grammar Development skills

Experience developing IVR / Speech applications using GVP Studio, VXML, and Java

Experience with Nuance ASR or TTS

Interpret and analyze business requirements to identify risks and design appropriate solutions

Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions

Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security

Collaborate with project team members to provide input to design specifications related to speech application.

Develop simple grammars for speech applications

Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog

3 to 5 years' experience in VoiceXML IVR technologies.

3 to 5 years' experience in Advanced Speech Recognition solution design and development.

1+ year experience in grammar design, development (ABNF, GRXML), and testing.

3+ years' experience in speech tuning and grammar analysis.

VXML, SSML, XML, JAVA, J2EE

Proficient written and verbal skills.

Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications

Strong knowledge of various speech engine capabilities and tuning concepts

Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools

Qualifications

Graduation

Additional Information

All your information will be kept confidential according to EEO guidelines.

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