IVR Tester
San Jose, CA · Remote
Remote 100% Must have * Strong knowledge of IVR systems and telecommunications platforms (ERSA ... Familiarity with automated testing tools (Cyara Velocity ). * Understanding of downstream system ...
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San Jose, CA · Remote
Remote 100% Must have * Strong knowledge of IVR systems and telecommunications platforms (ERSA ... Familiarity with automated testing tools (Cyara Velocity ). * Understanding of downstream system ...
Quick apply
San Jose, CA · Remote
Remote 100% Must have * Strong knowledge of IVR systems and telecommunications platforms (ERSA ... Familiarity with automated testing tools (Cyara Velocity ). * Understanding of downstream system ...
Austin, TX · On-site +1
Provide testing using best practices to achieve more "complete" testing of a large scale IVR application * Help mentor team in QA best practices * Identify areas for automation and write automation ...
Austin, TX · On-site +1
Provide testing using best practices to achieve more "complete" testing of a large scale IVR application * Help mentor team in QA best practices * Identify areas for automation and write automation ...
Remote, but once in a quarter office visit Long Term Contract We are looking for a skilled Cyara ... in testing IVR (Interactive Voice Response) and contact center solutions . This role requires ...
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Remote, but once in a quarter office visit Long Term Contract We are looking for a skilled Cyara ... in testing IVR (Interactive Voice Response) and contact center solutions . This role requires ...
Cleveland Ohio ( a couple of days in office on boarding after that remote) NO C2C or Visa ... Testing IVR systems • Financial or transaction-based systems • Light exposure to SQL or C# is ...
Cleveland Ohio ( a couple of days in office on boarding after that remote) NO C2C or Visa ... Testing IVR systems • Financial or transaction-based systems • Light exposure to SQL or C# is ...
Austin, TX · On-site +1
About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...
Austin, TX · On-site +1
About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...
About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...
Quick apply
About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...
About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...
About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...
Middletown, PA · On-site +1
$62.75 - $79.75/hr
... IVR, and agent assist voice call. • Migrate from on prem contact center to cloud hosted contact ... Testing Module. Desired Skill Set • 4 years' hands on build and maintenance experience as in ...
Middletown, PA · On-site +1
$62.75 - $79.75/hr
... IVR, and agent assist voice call. • Migrate from on prem contact center to cloud hosted contact ... Testing Module. Desired Skill Set • 4 years' hands on build and maintenance experience as in ...
... testing. Prepare and review test data and execute detailed test plans. Complete any required ... Chatbot/IVR integration Project Life Cycle using Google Dialog Flow from an end to end delivery ...
... testing. Prepare and review test data and execute detailed test plans. Complete any required ... Chatbot/IVR integration Project Life Cycle using Google Dialog Flow from an end to end delivery ...
This position offers permanent remote work. Typical work hours are Monday through Friday day shift ... Provide reports to management on IVR utilization. Primary resource for managing department testing ...
This position offers permanent remote work. Typical work hours are Monday through Friday day shift ... Provide reports to management on IVR utilization. Primary resource for managing department testing ...
Contact Center Tester (Insurance Experience Required) 100% Remote in USA Job Type: 06 Months plus ... Conduct comprehensive testing of contact center applications, including IVR systems, CRM software ...
Contact Center Tester (Insurance Experience Required) 100% Remote in USA Job Type: 06 Months plus ... Conduct comprehensive testing of contact center applications, including IVR systems, CRM software ...
Bloomfield, CT · On-site +1
Preparation and documentation for testing * Identifying issues and potential solutions, managing ... IVR and Contact center experience.
Bloomfield, CT · On-site +1
Preparation and documentation for testing * Identifying issues and potential solutions, managing ... IVR and Contact center experience.
Chicago, IL · Remote
$70 - $80/hr
The ideal candidate has experience designing for conversational AI, Microsoft Copilot products, IVR ... Participate in testing to ensure applications function as designed. * Apply human-centered design ...
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Chicago, IL · Remote
$70 - $80/hr
The ideal candidate has experience designing for conversational AI, Microsoft Copilot products, IVR ... Participate in testing to ensure applications function as designed. * Apply human-centered design ...
Sacramento, CA · On-site +1
Work collaboratively with peers and customers to create user-centered IVR designs * Conduct usability testing * Tune applications for optimum performance * Support speech scientist in grammar design ...
Sacramento, CA · On-site +1
Work collaboratively with peers and customers to create user-centered IVR designs * Conduct usability testing * Tune applications for optimum performance * Support speech scientist in grammar design ...
... testing of highly customized Self-service IVR and AI driven Bot applications (Virtual Agents ... Remote within east-coast of US (not limited to the states that the job is tagged to) Key ...
... testing of highly customized Self-service IVR and AI driven Bot applications (Virtual Agents ... Remote within east-coast of US (not limited to the states that the job is tagged to) Key ...
... testing of highly customized Self-service IVR and AI driven Bot applications (Virtual Agents ... Remote within east-coast of US (not limited to the states that the job is tagged to) Key ...
... testing of highly customized Self-service IVR and AI driven Bot applications (Virtual Agents ... Remote within east-coast of US (not limited to the states that the job is tagged to) Key ...
... testing of highly customized Self-service IVR and AI driven Bot applications (Virtual Agents ... Remote within east-coast of US (not limited to the states that the job is tagged to) Key ...
... testing of highly customized Self-service IVR and AI driven Bot applications (Virtual Agents ... Remote within east-coast of US (not limited to the states that the job is tagged to) Key ...
... testing of highly customized Self-service IVR and AI driven Bot applications (Virtual Agents ... Remote within east-coast of US (not limited to the states that the job is tagged to) Key ...
... testing of highly customized Self-service IVR and AI driven Bot applications (Virtual Agents ... Remote within east-coast of US (not limited to the states that the job is tagged to) Key ...
Johnston, RI · On-site +1
$65.75 - $86.25/hr
... IVR/contact flows o Voice, chat, and digital channels o Omni-channel customer journeys ✅ AWS ... architecture ✅ Testing & Deployment Strategy • Define testing strategy: o SIT / UAT ...
Johnston, RI · On-site +1
$65.75 - $86.25/hr
... IVR/contact flows o Voice, chat, and digital channels o Omni-channel customer journeys ✅ AWS ... architecture ✅ Testing & Deployment Strategy • Define testing strategy: o SIT / UAT ...
Chicago, IL · On-site +1
$70 - $80/hr
The ideal candidate has experience designing for conversational AI, Microsoft Copilot products, IVR ... Participate in testing to ensure applications function as designed. * Apply human-centered design ...
Chicago, IL · On-site +1
$70 - $80/hr
The ideal candidate has experience designing for conversational AI, Microsoft Copilot products, IVR ... Participate in testing to ensure applications function as designed. * Apply human-centered design ...
$11.06 - $17.40
4% of jobs
$17.40 - $23.73
0% of jobs
$23.73 - $30.07
3% of jobs
$30.07 - $36.41
13% of jobs
$41.69 is the 25th percentile. Wages below this are outliers.
$36.41 - $42.74
6% of jobs
$42.74 - $49.08
6% of jobs
$49.08 - $55.42
3% of jobs
The median wage is $60.96 / hr.
$55.42 - $61.76
17% of jobs
$61.76 - $68.09
17% of jobs
$72.32 is the 75th percentile. Wages above this are outliers.
$68.09 - $74.43
9% of jobs
$74.43 - $80.77
22% of jobs
$11
$58
$80
| Aspect | Remote Ivr Testing | Remote Call Center Agent |
|---|---|---|
| Credentials | Basic technical knowledge, sometimes certifications in testing or QA | Customer service skills, communication skills, sometimes certifications in call center operations |
| Work Environment | Primarily remote, working with software and telephony systems | Primarily remote, handling customer calls and inquiries |
| Industry Usage | Telecommunications, software testing, QA | Customer service, sales, support across various industries |
| Search & Comparison Intent | Testing, QA, telephony systems | Customer support, client communication |
Remote Ivr Testing involves evaluating telephony systems and software to ensure proper functionality, often requiring technical skills. Remote Call Center Agents focus on customer interactions and support, emphasizing communication skills. While both roles are remote and industry-related, they serve different functions within telecommunications and customer service sectors.

Contractor
Posted 22 days ago