Houston, TX · On-site +1
Remote Duration: 6-12 months Mandatory Skills: IVR Developer/Admin with recent AWS connect exp. Summary: An AWS Connect/IVR Developer & Admin responsible for designing, developing, and implementing ...
Houston, TX · On-site +1
Remote Duration: 6-12 months Mandatory Skills: IVR Developer/Admin with recent AWS connect exp. Summary: An AWS Connect/IVR Developer & Admin responsible for designing, developing, and implementing ...
Saint Louis, MO · On-site +1
6+ month with potential to Convert or Extend Remote - Must reside in US Qualifications/Skills Needed: -The developer needs to be an experienced IVR developer with AWS Connect experience. • The ...
Saint Louis, MO · On-site +1
6+ month with potential to Convert or Extend Remote - Must reside in US Qualifications/Skills Needed: -The developer needs to be an experienced IVR developer with AWS Connect experience. • The ...
Austin, TX · On-site +1
IVR application and environment operations * IVR test planning and test sets * Executing and tracking functionality tests by voice and other methods * Improve test documentation and auditing ...
Austin, TX · On-site +1
IVR application and environment operations * IVR test planning and test sets * Executing and tracking functionality tests by voice and other methods * Improve test documentation and auditing ...
San Jose, CA · Remote
Remote 100% Must have * Strong knowledge of IVR systems and telecommunications platforms (ERSA, Replicant, Seamless). * Experience with QA methodologies, test planning, and execution. * Proficiency ...
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San Jose, CA · Remote
Remote 100% Must have * Strong knowledge of IVR systems and telecommunications platforms (ERSA, Replicant, Seamless). * Experience with QA methodologies, test planning, and execution. * Proficiency ...
CA · On-site +1
We are looking for a IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity ...
CA · On-site +1
We are looking for a IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity ...
Sacramento, CA · On-site +1
We are looking for a IVR Audio and Localization Specialist to help us design and deliver CX ... Manage voice talent and localization vendor relationships including scheduling, remote coaching of ...
Sacramento, CA · On-site +1
We are looking for a IVR Audio and Localization Specialist to help us design and deliver CX ... Manage voice talent and localization vendor relationships including scheduling, remote coaching of ...
CA · On-site +1
$58.25 - $77/hr
We are looking for a Senior IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
CA · On-site +1
$58.25 - $77/hr
We are looking for a Senior IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
$58.50 - $74.75/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center ... ForeverRemote work culture : make the most of the flexibility that comes with remote work. * Growth ...
$58.50 - $74.75/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center ... ForeverRemote work culture : make the most of the flexibility that comes with remote work. * Growth ...
CA · On-site +1
We are looking for a Senior IVR Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
CA · On-site +1
We are looking for a Senior IVR Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
$54.75 - $69.75/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center ... ForeverRemote work culture : make the most of the flexibility that comes with remote work. * Growth ...
New
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$54.75 - $69.75/hr
We are looking for a Senior Java IVR Application Developer to join our voice/contact center ... ForeverRemote work culture : make the most of the flexibility that comes with remote work. * Growth ...
New
Role: Genesys Developer (Chatbot & CX) Location: 100% Remote Long Term Contract - W2 / C2C Job ... Build and maintain Dialogflows, Architect call flows , and IVR configurations * Integrate chatbots ...
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Role: Genesys Developer (Chatbot & CX) Location: 100% Remote Long Term Contract - W2 / C2C Job ... Build and maintain Dialogflows, Architect call flows , and IVR configurations * Integrate chatbots ...
Remote, but once in a quarter office visit Long Term Contract We are looking for a skilled Cyara ... Design, develop, and execute automated IVR and voice channel test scripts using the Cyara platform
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Remote, but once in a quarter office visit Long Term Contract We are looking for a skilled Cyara ... Design, develop, and execute automated IVR and voice channel test scripts using the Cyara platform
: Amazon Connect Developer Remote We are looking for an experienced Amazon Connect Developer to ... IVR solutions Integrate Amazon Connect with AWS services such as Lambda, Lex, S3, DynamoDB, and ...
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: Amazon Connect Developer Remote We are looking for an experienced Amazon Connect Developer to ... IVR solutions Integrate Amazon Connect with AWS services such as Lambda, Lex, S3, DynamoDB, and ...
Middletown, PA · On-site +1
$62.75 - $79.75/hr
Mostly Remote (candidates must be 2 hours or less from Middletown, PA) Duration: 8 Months When ... IVR, and agent assist voice call. • Migrate from on prem contact center to cloud hosted contact ...
Middletown, PA · On-site +1
$62.75 - $79.75/hr
Mostly Remote (candidates must be 2 hours or less from Middletown, PA) Duration: 8 Months When ... IVR, and agent assist voice call. • Migrate from on prem contact center to cloud hosted contact ...
About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated ...
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About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated ...
Austin, TX · On-site +1
About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated ...
Austin, TX · On-site +1
About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated ...
Remote Duration: Contract * Bachelor's degree in Computer science or equivalent, with minimum 12 ... Should have Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio ...
Remote Duration: Contract * Bachelor's degree in Computer science or equivalent, with minimum 12 ... Should have Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio ...
Little Rock, AR - Remote Duration : 12 Months : We are looking for a Dialog Flow Developer to join ... Chatbot/IVR integration Project Life Cycle using Google Dialog Flow from an end to end delivery ...
Little Rock, AR - Remote Duration : 12 Months : We are looking for a Dialog Flow Developer to join ... Chatbot/IVR integration Project Life Cycle using Google Dialog Flow from an end to end delivery ...
Voice Engineer Number of positions :1 Remote JD Year of Experience -7year + Primary : Mitel VOIP PBX 3000 Series Mitel VOIP ACD System Mitel IVR Secondary : can be any of Telephony / IVR skill
Voice Engineer Number of positions :1 Remote JD Year of Experience -7year + Primary : Mitel VOIP PBX 3000 Series Mitel VOIP ACD System Mitel IVR Secondary : can be any of Telephony / IVR skill
Austin, TX · On-site +1
Analyze caller behavior data from IVR applications using SQL and Microsoft Excel * Design and develop custom Tableau reports to visualize caller behavior data, identify trends and areas for ...
Austin, TX · On-site +1
Analyze caller behavior data from IVR applications using SQL and Microsoft Excel * Design and develop custom Tableau reports to visualize caller behavior data, identify trends and areas for ...
$10.6K - $11.5K
4% of jobs
$12.2K is the 25th percentile. Wages below this are outliers.
$11.5K - $12.3K
23% of jobs
The median wage is $12.8K / yr.
$12.3K - $13.2K
44% of jobs
$13.9K is the 75th percentile. Wages above this are outliers.
$13.2K - $14.1K
4% of jobs
$14.1K - $14.9K
4% of jobs
$14.9K - $15.8K
3% of jobs
$15.8K - $16.7K
0% of jobs
$16.7K - $17.5K
0% of jobs
$17.5K - $18.4K
0% of jobs
$18.4K - $19.3K
0% of jobs
$19.3K - $20.1K
17% of jobs
$10.6K
$14.5K
$20.1K
A Remote IVR Specialist typically spends their day designing and updating IVR call flows, troubleshooting technical issues, and collaborating with IT or customer service teams to improve voice response systems. Tasks may include analyzing call data, implementing customer experience enhancements, and documenting changes or solutions. Remote IVR roles require clear communication, as you’ll often coordinate with team members and stakeholders virtually. You may also participate in testing new features before deployment to ensure functionality across various devices and scenarios. This role is dynamic and vital for maintaining an efficient and user-friendly automated customer service experience.
A Remote IVR (Interactive Voice Response) job involves managing automated phone systems that interact with callers, gather information, and route calls without human intervention. Professionals in this role may work on configuring IVR systems, handling customer inquiries, or troubleshooting issues remotely. It often requires knowledge of telephony software, scripting, and customer service principles. This position is common in customer support, banking, healthcare, and other industries that use automated phone services.
To thrive as a Remote IVR (Interactive Voice Response) Specialist, you need a thorough understanding of telephony systems, call flow design, and customer service principles, generally supported by experience in IT or telecommunications. Proficiency with IVR platforms such as Genesys, Avaya, or Cisco, as well as knowledge of scripting languages like VXML or Python, is frequently required. Strong problem-solving skills, attention to detail, and effective remote communication set top performers apart in this position. These capabilities are crucial for ensuring seamless customer interactions, troubleshooting system issues, and delivering high-quality voice automation solutions remotely.
Full-time
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NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.
It services
51 - 200 Employees
Rocky Hill, CT, US
