This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission.The Software QA Analyst tests and validates ...
This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission.The Software QA Analyst tests and validates ...
This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission.The Software QA Analyst tests and validates ...
This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission.The Software QA Analyst tests and validates ...
This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission. The Software QA Analyst tests and ...
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This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission. The Software QA Analyst tests and ...
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
This entry level client support role conducts administrative tasks throughout various stages of the ... complete, IVR utilization SKILLS: • Strong verbal and written communication skills • ...
This entry level client support role conducts administrative tasks throughout various stages of the ... complete, IVR utilization SKILLS: • Strong verbal and written communication skills • ...
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
This entry level client support role conducts administrative tasks throughout various stages of the ... complete, IVR utilization SKILLS: • Strong verbal and written communication skills • ...
This entry level client support role conducts administrative tasks throughout various stages of the ... complete, IVR utilization SKILLS: • Strong verbal and written communication skills • ...
Account Management - National Customer Service Representative
Long Beach, CA · On-site
$20 - $27/hr
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
Account Management - National Customer Service Representative
Long Beach, CA · On-site
$20 - $27/hr
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
This entry level client support role conducts administrative tasks throughout various stages of the ... complete, IVR utilization SKILLS: • Strong verbal and written communication skills • ...
This entry level client support role conducts administrative tasks throughout various stages of the ... complete, IVR utilization SKILLS: • Strong verbal and written communication skills • ...
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
This entry level client support role conducts administrative tasks throughout various stages of the ... Manage response to client KPI's, Initial response, time to complete, IVR utilization SKILLS:
Accountant II
Kansas City, MO · On-site
$25.27/hr
Provides backup for daily reconciliation of credit card payments received via web and IVR systems ... experience in entry-level, professional accounting work * OR an equivalent combination of ...
Accountant II
Kansas City, MO · On-site
$25.27/hr
Provides backup for daily reconciliation of credit card payments received via web and IVR systems ... experience in entry-level, professional accounting work * OR an equivalent combination of ...
Accountant II
$25.27/hr
Provides backup for daily reconciliation of credit card payments received via web and IVR systems ... experience in entry-level, professional accounting work * OR an equivalent combination of ...
Accountant II
$25.27/hr
Provides backup for daily reconciliation of credit card payments received via web and IVR systems ... experience in entry-level, professional accounting work * OR an equivalent combination of ...
Entry Level Ivr information
See salary details
$16.94 is the 25th percentile. Wages below this are outliers.
$14.42 - $20.30
58% of jobs
$23.79 is the 75th percentile. Wages above this are outliers.
$20.30 - $26.18
28% of jobs
$26.18 - $32.06
0% of jobs
$32.06 - $37.94
0% of jobs
$37.94 - $43.82
3% of jobs
$43.82 - $49.69
4% of jobs
$49.69 - $55.57
4% of jobs
$55.57 - $61.45
1% of jobs
$61.45 - $67.33
0% of jobs
$67.33 - $73.21
0% of jobs
$73.21 - $79.09
1% of jobs
$14
$26
$79
How much do entry level ivr jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for entry level ivr in the United States is $26.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Ivr jobs?
The most popular types of Ivr jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 7 days ago
Job description
Applicants must be authorized to work for ANY employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
No agencies please.
USANis seeking a driven individual to join our team as a Software QA Analyst. This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission.The Software QA Analyst tests and validates IVR call flows, customer portals, agent desktop & mobile applications, and customer engagement software products through multiple releases.
The Software QA Analyst is instrumental in improving quality, functionality, reliability, and usability of software products. The successful candidate will have strong verbal & written communication skills, critical thinking skills, and a strong desire for continuous learning.
Duties
Basic Qualifications
Preferred Qualifications
Job Benefits:
Company Description
United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). USAN is an AWS Advanced Tier Partner specializing in Amazon Connect, helping organizations design and deploy scalable, AI-driven customer interactions that accelerate time to value and maximize ROI. With over 35 years of deep contact center expertise, USAN delivers modern agentic CX solutions and a white-glove approach to optimizing and managing cloud contact center environments through its managed services.
For more information, please visit us at www.usan.com
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
No agencies please.
USANis seeking a driven individual to join our team as a Software QA Analyst. This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission.The Software QA Analyst tests and validates IVR call flows, customer portals, agent desktop & mobile applications, and customer engagement software products through multiple releases.
The Software QA Analyst is instrumental in improving quality, functionality, reliability, and usability of software products. The successful candidate will have strong verbal & written communication skills, critical thinking skills, and a strong desire for continuous learning.
Duties
- Write and execute test cases based on product specifications and software requirements to ensure quality of the customer experiencefor IVR applications
- Perform thorough & efficient test case execution and defect reporting
- Test web-based applications that utilize the following technologies: HTML, HTML5, CSS,JavaScript, Sencha ExtJS
- Consult with product development team to evaluate system interfaces, operational requirements, and performance requirements of overall system
- Recommend design improvements or corrections to software developers and business analysts throughout the development process
Basic Qualifications
- 1-2 years experience.
- Bachelor's degree in Management Information Systems (MIS), Computer Information Systems (CIS), or another technical-related field.
- Strong written and verbal communication skills. The candidate must communicate with all levels of the organization including team members, management, customers and third-party vendors
- Must work well in fast-paced, customer and deadline driven environment with minimal supervision and demonstrate initiative and good judgment
- Strong technical and analytical skills
- Ability to manage multiple projects, adapt to changing priorities and demonstrate effective time-management skills to comply with project deadlines
- Must be very detail-oriented
- Must be efficient with Microsoft Office 365 products (Outlook, Word, Excel)
- Must be Fluent in Spanish
Preferred Qualifications
- Bachelor's degree in Computer Science or Information Systems
- Background in SDLC
- Experience with IVRs
- 1-2 years of Software Quality Assurance experience
Job Benefits:
- Competitive compensation program
- Outstanding benefits package (including medical, dental, vision and life insurance)
- 401(k) plan
- Excellent holiday/vacation plans
- Employee Referral Bonus Program
- Annual performance-based bonus
Company Description
United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). USAN is an AWS Advanced Tier Partner specializing in Amazon Connect, helping organizations design and deploy scalable, AI-driven customer interactions that accelerate time to value and maximize ROI. With over 35 years of deep contact center expertise, USAN delivers modern agentic CX solutions and a white-glove approach to optimizing and managing cloud contact center environments through its managed services.
For more information, please visit us at www.usan.com
About USAN
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
Norcross, GA, US
Year founded
1989