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Entry Level Ivr Jobs (NOW HIRING)

This is an entry-level, transaction-driven customer service role in a structured, professional ... Automated phone/IVR systems * Outbound calls to insurance carrier customer service teams

Payments Specialist

Sandy, UT · On-site

$17.50 - $23.75/hr

... IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes ... ABOUT THE ROLE We are looking for an entry level Payments Specialist to join our growing team.

Entry Level Ivr information

See salary details

$14

$26

$79

How much do entry level ivr jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for entry level ivr in the United States is $26.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Ivr jobs? The most popular types of Ivr jobs are:
Payment Processor

Payment Processor

RemX

Tampa, FL • On-site

$18/hr

Temporary

Posted yesterday


Job description

About the Role
We are seeking Customer Service Representatives to support insurance escrow payments on behalf of banks and mortgage services. This is an entry-level, transaction-driven customer service role in a structured, professional environment.
Representatives are responsible for processing approximately 65-70 payments per day using online carrier portals, automated phone systems (IVR), and outbound calls to insurance carrier customer service departments.
Knoxville, TN 37923
$18/hour | Monday-Friday, 8:00 AM-5:00 PM
Long-term contract
Onsite Role | Onsite Interviews
What You'll Be Doing
  • Process insurance escrow payments using internal CRM-based software
  • Complete payments through:
    • Insurance carrier websites
    • Automated phone/IVR systems
    • Outbound calls to insurance carrier customer service teams
  • Accurately update and track payment status in the system
  • Use written procedures and industry manuals to resolve payment issues
  • Work across multiple screens and documents at the same time
  • Track daily workload and progress
  • Escalate issues to team leads as needed
  • Maintain a professional, calm, and friendly phone presence

What We're Looking For
  • Strong customer service experience required
  • Comfortable speaking on the phone in a professional, transaction-focused manner
  • Ability to meet daily productivity and quality expectations
  • Confident communicator with excellent spoken English
  • Strong computer skills and ability to multitask across systems
  • Reliable attendance and consistent work history

CSA

RemX logo

About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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