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Remote Nexus Customer Service Jobs (NOW HIRING)

US-Remote Description The Senior Account Manager is responsible for promoting and selling Infor ... Develop customer account strategies and tactical penetration plans. Establish, document, and ...

Remote Duration: Temp - 6 months Pay Range: $14.50/hr (W2) Job ID: 408803 We are seeking a Call Center Representative to join our team. The ideal candidate will have experience in customer service ...

Customer Service Representative - Remote Position: Customer Service Representative - Remote Hourly Pay Range: $20-$22 per hour Expected Schedule: Thursday-Monday, 11:00 AM-7:00 PM MST Note: The ...

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Remote Nexus Customer Service information

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How much do remote nexus customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote nexus customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a remote Nexus Customer Service representative?

A Remote Nexus Customer Service representative is a professional who provides support to Nexus customers from a remote location, often working from home. Their primary responsibilities include answering customer inquiries, resolving issues, and assisting with Nexus products or services via phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's offerings. Working remotely allows these representatives to serve clients efficiently while maintaining flexibility in their work environment.

What are the key skills and qualifications needed to thrive as a remote Nexus Customer Service representative?

To thrive as a Remote Nexus Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, helpdesk platforms, and ticketing systems is often required. Outstanding active listening, patience, and adaptability help you excel in resolving customer issues and building rapport remotely. These skills are crucial for delivering consistent, high-quality customer support and maintaining customer satisfaction in a virtual environment.

How does working remotely as a Nexus Customer Service representative impact daily communication with team members and customers?

As a Remote Nexus Customer Service representative, daily communication primarily occurs through digital channels such as email, live chat, and virtual meetings. You’ll regularly collaborate with teammates and supervisors using tools like Slack or Microsoft Teams to discuss customer cases, share updates, and address any challenges. While direct, in-person interaction is limited, the team typically holds regular check-ins to ensure alignment and support. Strong written and verbal communication skills are essential for delivering high-quality customer support and maintaining positive relationships with both customers and colleagues.

What is the difference between Remote Nexus Customer Service vs Remote Technical Support Specialist?

AspectRemote Nexus Customer ServiceRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT-related knowledge often preferred
Work EnvironmentCustomer service centers, remote call centersTechnical support centers, remote troubleshooting environments
Employer & Industry UsageRetail, telecom, e-commerce companiesIT firms, software companies, tech support providers
Common Search & ComparisonCustomer service roles, client support jobsTechnical support roles, IT helpdesk jobs

Remote Nexus Customer Service primarily focuses on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills. In contrast, Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, often needing technical certifications or IT knowledge. Both roles are remote and customer-facing but differ in technical complexity and skill requirements.

More about Remote Nexus Customer Service jobs

What cities are hiring for Remote Nexus Customer Service jobs?

Cities with the most Remote Nexus Customer Service job openings:

What are the most commonly searched types of Nexus Customer Service jobs?

The most popular types of Nexus Customer Service jobs are:

What states have the most Remote Nexus Customer Service jobs?

States with the most job openings for Remote Nexus Customer Service jobs include:

Infographic showing various Remote Nexus Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Business Development Specialist (Remote) - Nexus

Aramark

Dallas, TX • Remote

Full-time

Posted 3 days ago

New


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,275 frontline employees who took The Breakroom Quiz

397th of 500 rated business services


Job description

Job Description

Nexus delivers turn-key workforce housing solutions — dining, vending, micro markets, facilities management, transportation, and security — to clients operating in remote or high-demand labor environments. We're looking for someone who thrives on building pipeline from scratch and opening doors with net-new prospects in an assigned geographic territory.


This is a top-of-funnel, lead-generation role that supports the Director of Business Development (DBD). You'll own prospecting, outreach, and qualification — surfacing and warming up opportunities — then hand them off to the DBD, who leads proposal strategy, negotiation, and close. This is not an account management role, and it's not a full-cycle closing role; it's the engine that keeps the DBD's pipeline full of qualified, well-prepared opportunities.

This is a remote position; however, to maximize impact and effectiveness within the assigned territory, candidates should be based in Texas.

Job Responsibilities

•    Prospect and build pipeline independently within your assigned territory — cold outreach, networking, referrals, industry events, and market research to identify net-new opportunities.
•    Qualify opportunities against target criteria (need, budget, timeline, decision-making process) before handing them off, so the DBD's time is spent on warm, vetted conversations.
•    Hit/exceed quarterly and annual lead-generation and pipeline-sourced quota — measured on qualified meetings booked and pipeline value generated, not closed revenue.
•    Manage the warm hand-off to the DBD — briefing them on prospect context, needs, and stakeholders so they can step in seamlessly for proposal and close.
•    Support the DBD through the sales cycle — helping prep proposals, gather competitive intelligence, and coordinate with internal resources (operations, pricing, legal, corporate) — without owning final pricing or contract decisions.
•    Develop and execute a territory prospecting strategy, identifying target verticals and accounts and prioritizing where to invest outreach time for maximum pipeline yield.
•    Maintain rigorous pipeline discipline in CRM — accurate stage tracking, activity logging, and hand-off documentation.
•    Report market and competitive intelligence back to leadership and corporate to inform broader strategy.
What Success Looks Like
•    Consistent quarter-over-quarter pipeline generation, not reliance on inherited or inbound leads
•    High hand-off quality — qualified opportunities the team can move quickly on
•    A healthy, accurately forecasted top-of-funnel pipeline at all times

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    5+ years of outside, quota-bearing B2B sales or business development experience, with a strong track record in prospecting and lead generation (not solely closing)
•    Experience selling or generating opportunities in middle-market/large accounts (e.g., financial services, insurance, legal, high-tech) with longer, multi-stakeholder sales cycles
•    Demonstrated cold-calling/prospecting discipline and comfort operating without inbound lead flow
•    CRM proficiency (Salesforce or similar) and strong pipeline/activity management habits
•    BA/BS degree preferred; equivalent experience will be considered
•    Self-motivated, comfortable operating independently with minimal day-to-day oversight
•    Willingness to travel up to 80% within assigned territory
•    Strong verbal, written, and presentation skills; proficient in Word, Excel, and PowerPoint
•    A valid driver’s license

Education
About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.


What Aramark employees say

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Aramark logo

About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US