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Remote Nexus Customer Service Jobs in Virginia (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Virginia Beach, VA · On-site +1

$16.25 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Hampton, VA · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Chesapeake, VA · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Glen Allen, VA · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Herndon, VA · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Newport News, VA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Suffolk, VA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Centreville, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Portsmouth, VA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Leesburg, VA · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Henrico, VA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Woodbridge, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Ashburn, VA · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Charlottesville, VA · Remote

$15.50 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Sterling, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Vienna, VA · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsNexus Customer Service JobsRemote Nexus Customer Service JobsRemote Nexus Customer Service Jobs in Virginia

Remote Nexus Customer Service information

What is the difference between Remote Nexus Customer Service vs Remote Technical Support Specialist?

AspectRemote Nexus Customer ServiceRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT-related knowledge often preferred
Work EnvironmentCustomer service centers, remote call centersTechnical support centers, remote troubleshooting environments
Employer & Industry UsageRetail, telecom, e-commerce companiesIT firms, software companies, tech support providers
Common Search & ComparisonCustomer service roles, client support jobsTechnical support roles, IT helpdesk jobs

Remote Nexus Customer Service primarily focuses on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills. In contrast, Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, often needing technical certifications or IT knowledge. Both roles are remote and customer-facing but differ in technical complexity and skill requirements.

How does working remotely as a Nexus Customer Service representative impact daily communication with team members and customers?

As a Remote Nexus Customer Service representative, daily communication primarily occurs through digital channels such as email, live chat, and virtual meetings. You’ll regularly collaborate with teammates and supervisors using tools like Slack or Microsoft Teams to discuss customer cases, share updates, and address any challenges. While direct, in-person interaction is limited, the team typically holds regular check-ins to ensure alignment and support. Strong written and verbal communication skills are essential for delivering high-quality customer support and maintaining positive relationships with both customers and colleagues.

What is a remote Nexus Customer Service representative?

A Remote Nexus Customer Service representative is a professional who provides support to Nexus customers from a remote location, often working from home. Their primary responsibilities include answering customer inquiries, resolving issues, and assisting with Nexus products or services via phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's offerings. Working remotely allows these representatives to serve clients efficiently while maintaining flexibility in their work environment.

What are the key skills and qualifications needed to thrive as a remote Nexus Customer Service representative?

To thrive as a Remote Nexus Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, helpdesk platforms, and ticketing systems is often required. Outstanding active listening, patience, and adaptability help you excel in resolving customer issues and building rapport remotely. These skills are crucial for delivering consistent, high-quality customer support and maintaining customer satisfaction in a virtual environment.

What are popular job titles related to Remote Nexus Customer Service jobs in Virginia?

For Remote Nexus Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Nexus Customer Service jobs in Virginia look for?

The top searched job categories for Remote Nexus Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Remote Nexus Customer Service jobs?

Cities in Virginia with the most Remote Nexus Customer Service job openings:

Remote Nexus Customer Service jobs near you

Remote Customer Service Specialist

ForgeFit

Virginia Beach, VA • On-site, Remote

$16.25 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply