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Nexus Customer Service Jobs (NOW HIRING)

Southwest Water

Customer Service Representative I

Elgin, SC

$13.75 - $18.75/hr

Who We Are Nexus Water Group is a leading regulated water and wastewater utility serving more than ... The Customer Service Representative is responsible for providing excellent customer service and ...

Three Point Solutions

Customer Service Support

Wichita, KS · On-site

$17 - $19/hr

Experience with SAP, AS400, or GT Nexus * Experience in customs or freight forwarding * Understanding of insurance and claims * Strong analytical skills Role Scope * Entry-level customer service and ...

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How much do nexus customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for nexus customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Nexus Customer Service job?

A Nexus Customer Service job involves assisting customers with inquiries, troubleshooting issues, and providing support related to Nexus products or services. Representatives handle phone, email, or chat communications to ensure customer satisfaction. They may also process transactions, resolve complaints, and provide guidance on using Nexus systems. Strong communication skills and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the Nexus Customer Service position, and why are they important?

To thrive as a Nexus Customer Service representative, strong communication skills, problem-solving ability, and familiarity with customer service best practices are essential, often supported by a high school diploma or equivalent experience. Proficiency with CRM systems, ticketing platforms, and common office software is usually required, and some employers may value certifications in customer service or related fields. Outstanding patience, empathy, active listening, and a positive attitude help individuals excel in resolving customer concerns and building trust. These skills ensure efficient support, high customer satisfaction, and contribute to the smooth operation of the organization's service functions.

What does a typical day look like for someone working in Nexus Customer Service?

A typical day for a Nexus Customer Service representative involves responding to customer inquiries via phone, email, or chat, troubleshooting technical or account issues, and documenting interactions in the company's CRM system. You'll work closely with team members, supervisors, and other departments to resolve more complex problems or escalate tickets when needed. The role often includes tracking issue resolution metrics and participating in ongoing training to stay updated on products and services. Expect a fast-paced environment with opportunities to hone your communication skills and advance to supervisory or specialist positions over time.

More about Nexus Customer Service jobs
What cities are hiring for Nexus Customer Service jobs? Cities with the most Nexus Customer Service job openings:
What are the most commonly searched types of Nexus Customer Service jobs? The most popular types of Nexus Customer Service jobs are:
What states have the most Nexus Customer Service jobs? States with the most job openings for Nexus Customer Service jobs include:
What job categories do people searching Nexus Customer Service jobs look for? The top searched job categories for Nexus Customer Service jobs are:
Nexus Customer Service jobs near you
Infographic showing various Nexus Customer Service job openings in the United States as of May 2026, with employment types broken down into 88% Part Time, 4% Temporary, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Physician Recruiter Lead Generation

Physician Recruiter Lead Generation

Nexus Enterprises

Schertz, TX • On-site

Full-time

Posted 16 days ago

Job description

EXCITING JOB OPPORTUNITY with a rapidly growing organization. This role is an amazing opportunity to grow and diversify your career within the healthcare arena. We will provide on the job training!
ABOUT THE COMPANY:
Nexus is dedicated to connecting quality physicians with the outcome needs of our partners in the health and legal industries. The heart of our drive for quality and excellence rests in our unflinching integrity; we bend over backwards to provide the best possible service, but will never bend our integrity. Nexus realizes that behind the paperwork and reports, there are people; mothers, fathers, sisters, brothers, sons, and daughters. These are people in need of the best, most accurate, medical care possible and we are tasked with ensuring they receive it in a cost-effective manner. We offer competitive compensation and fantastic benefits, as well as a professional workplace in a business casual dress environment. You’ll also find plenty of options for professional development and advancement with us as this position allows you to come in and learn our unique approach at offering healthcare cost management solutions. If this sounds like the kind of career move you’ve wanted to make, and if you meet our qualifications, we want to talk with you!
WHAT WE LOOK FOR:
Ideal candidate is a highly motivated and dynamic individual that thrives in a fast-paced environment.
POSITION OVERVIEW:
Title: Physician Recruiter Lead Generation
This position is located in Schertz, Texas.
Essential Job Functions
  • Actively participate in all functions of the department including inbound and outbound lead generation, research, communication tracking, mailing projects and external marketing
  • Develop and maintain a strong candidate pipeline through strategic sourcing
  • Monitor multiple recruiting resources (job boards, social media, career websites, professional organizations, and other possible channels)
  • Utilize prospective and current panel members as lead/referral sources
  • Researching conferences, job fairs, and physician recruitment opportunity events
  • Conduct web research based on state jurisdiction and specialty to cultivate leads
  • Obtain provider information; i.e., board certification(s), licensing information, etc.
  • Coordinating recruitment activities with Panel Development Specialists and Director of Corporate Services
  • Reviews applications for all candidates to determine quality and fit for the organization
  • Assist with the development of promotional materials, such as emails to be used in recruitment
  • Effectively communicate with healthcare professionals who are candidates to become panel members
  • Data entry within Nexus’ CRM platform
  • Prepare reports, letters, marketing communication, and other documents using Word, Excel, and PowerPoint presentations as required
  • Produce information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics
  • Understands our audience demographics, knowing the nuances and context for each
  • Utilize discretion and confidentiality by keeping operational and/or project information confidential
  • Ability to meet or exceed recruitment/lead goals
  • Maintain a professional representation of Nexus at all times.
  • Ability to work effectively in a team environment, as well as independently
  • Provide excellent customer service both internally and externally
  • Creative utilization of skills, problem solving, and internet resources to obtain evasive data
  • Effectively work with all employees, clients, partners and vendors (both verbally and in writing.)
Knowledge and Abilities Requirements:
  • Excellent organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Very strong interpersonal skills and the ability to build relationships with stakeholders, including potential panel members and Nexus team members
  • Expert level written and verbal communication skills
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability
  • Emotional maturity/intelligence
  • Highly resourceful team-player, with the ability to also be extremely effective independently
  • Proven ability to handle confidential information, be adaptable to various competing demands and demonstrate the highest level of customer service and response
  • Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
  • Forward looking thinker, who actively seeks opportunities and proposes solutions
  • Solid experience and proficiency with Microsoft Office products to include, but not limited to: Outlook, Word, Excel, PowerPoint and OneNote
  • Solid experience and familiarity with Social Media (i.e. Twitter, Facebook, LinkedIn, etc.)
  • Commitment to Excellence and Loyalty
Education and Experience:
  • High School diploma or equivalent; Bachelor’s degree preferred
  • Strong work tenure and proven history of meeting and exceeding goals
  • Prior lead generation/recruitment experience preferred

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