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Nexus Customer Service Jobs (NOW HIRING)

Three Point Solutions

Customer Service Support Lv1

Wichita, KS · On-site

$16.75 - $21.50/hr

Customer Service Support Client: Food Manufacturing Company Location: Wichita, KS 67202 Duration: 4 ... Familiarity with SAP, AS400, GT Nexus. * Understanding of insurance and claims processes. * Strong ...

CGS

Technical Customer Service - On-site

Tampa, FL · On-site

$16/hr

As a Technical Customer Service (CGS Nexus), you will have the opportunity to connect with our valued customers and provide them with the best experience possible. Your success is our success, and we ...

NEXUS DISPOSAL LLC

Be Seen First

Bilingual Collections Representative

Houston, TX · On-site

$16 - $18/hr

Nexus Disposal is an equal opportunity / affirmative action employer (M/F/V/D). Job Schedule ... Gathers customer intelligence for customer service team. * Keeps abreast of industry trends ...

Nexus of Westmont

Cook

Westmont, IL · On-site

$14 - $18.75/hr

... customer service , responding to customer feedback and concerns What We Offer: * A dynamic and ... Join our team at Nexus of Westmont and contribute to the delivery of exceptional patient care.

Nexus of Westmont

Cook

Westmont, IL

$14 - $18.75/hr

... customer service , responding to customer feedback and concerns What We Offer: * A dynamic and ... Join our team at Nexus of Westmont and contribute to the delivery of exceptional patient care.

Nexus of Alton

Housekeeper

Alton, IL

$13.50 - $17.25/hr

Housekeeper Join Our Team at Nexus of Alton! We are currently seeking a compassionate and detail ... customer service Requirements: • High school diploma or equivalent • 1 year of experience ...

Nexus of Alton

Housekeeper

Alton, IL

$13.50 - $17.25/hr

Housekeeper Join Our Team at Nexus of Alton! We are currently seeking a compassionate and detail ... customer service Requirements: • High school diploma or equivalent • 1 year of experience ...

Nexus of Westmont

Laundry Aide PM

Westmont, IL · On-site

$13 - $16.50/hr

Nexus of Westmont is seeking a dedicated and detail-oriented Laundry Aide PM to join our team! As a ... If you are passionate about providing exceptional customer service and have a keen eye for detail ...

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How much do nexus customer service jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for nexus customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Nexus Customer Service job?

A Nexus Customer Service job involves assisting customers with inquiries, troubleshooting issues, and providing support related to Nexus products or services. Representatives handle phone, email, or chat communications to ensure customer satisfaction. They may also process transactions, resolve complaints, and provide guidance on using Nexus systems. Strong communication skills and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the Nexus Customer Service position, and why are they important?

To thrive as a Nexus Customer Service representative, strong communication skills, problem-solving ability, and familiarity with customer service best practices are essential, often supported by a high school diploma or equivalent experience. Proficiency with CRM systems, ticketing platforms, and common office software is usually required, and some employers may value certifications in customer service or related fields. Outstanding patience, empathy, active listening, and a positive attitude help individuals excel in resolving customer concerns and building trust. These skills ensure efficient support, high customer satisfaction, and contribute to the smooth operation of the organization's service functions.

What does a typical day look like for someone working in Nexus Customer Service?

A typical day for a Nexus Customer Service representative involves responding to customer inquiries via phone, email, or chat, troubleshooting technical or account issues, and documenting interactions in the company's CRM system. You'll work closely with team members, supervisors, and other departments to resolve more complex problems or escalate tickets when needed. The role often includes tracking issue resolution metrics and participating in ongoing training to stay updated on products and services. Expect a fast-paced environment with opportunities to hone your communication skills and advance to supervisory or specialist positions over time.

More about Nexus Customer Service jobs
What cities are hiring for Nexus Customer Service jobs? Cities with the most Nexus Customer Service job openings:
What are the most commonly searched types of Nexus Customer Service jobs? The most popular types of Nexus Customer Service jobs are:
What states have the most Nexus Customer Service jobs? States with the most job openings for Nexus Customer Service jobs include:
What job categories do people searching Nexus Customer Service jobs look for? The top searched job categories for Nexus Customer Service jobs are:
Nexus Customer Service jobs near you
Infographic showing various Nexus Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Support Lv1

Customer Service Support Lv1

Three Point Solutions

Wichita, KS • On-site

$16.75 - $21.50/hr

Other

Posted 6 days ago

Job description

Job Title: Customer Service Support
Client: Food Manufacturing Company
Location: Wichita, KS 67202
Duration: 4 Months (possibility of extension)
Shift: 8:00 AM - 5:00 PM | Monday-Friday
Job Description
The Customer Service Support Lv1 position is responsible for preparing and submitting export documentation for ocean shipments, ensuring compliance with U.S. Customs and regulatory agencies. This role requires coordinating with internal teams, third-party facilities, and import brokers while maintaining accuracy and timeliness of documentation.
Responsibilities
  • Prepare, file, and verify export documentation, including bills of lading and carrier paperwork.
  • Ensure compliance with U.S. Customs, Bureau of Census, and other regulatory agencies.
  • File EEI, ISF, and coordinate with import brokers to ensure cargo clearance.
  • Review sales reports, SAP entries, and order forms to validate shipments.
  • Collaborate with overseas clients, business units, and stakeholders on shipment requirements.
  • Manage SAP and Remedy Force data elements, troubleshoot issues, and resolve problems.
  • Communicate shipment updates and documentation status to stakeholders and customers.
  • Ensure compliance with Letters of Credit and regulatory requirements for export loads.
Required Qualifications
  • High School Diploma/GED.
  • Minimum 1 year of office experience.
  • Strong communication skills (written and verbal).
  • Proficiency in Microsoft Office Suite, including Excel.
  • Strong organizational and problem-solving skills.
  • Ability to multitask, meet deadlines, and work under pressure.
  • Flexibility to adapt to changing systems, tools, and environments.
  • Ability to work both independently and in a team.
  • Solid understanding of U.S. and global geographies.
  • Willingness to work overtime as needed.
Preferred Qualifications
  • Associate's Degree OR High School Diploma/GED + 2 years' experience in Business, Logistics, Transportation, or Supply Chain.
  • Experience in forwarding, customs clearance, and knowledge of Incoterms.
  • Familiarity with SAP, AS400, GT Nexus.
  • Understanding of insurance and claims processes.
  • Strong analytical skills.

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