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Remote Ivr Testing Jobs (NOW HIRING)

PTP

CX Business Architect - REMOTE

Austin, TX · Remote

$62.25 - $80.75/hr

Contribute as a member of delivery teams for business case development, design and testing * Assist ... IVR projects * Ability to develop business strategies based on analytical skills and business ...

Telus Digital

Technical Lead - Five9

$152K - $179K/yr

Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote ... Proven hands-on Five9 configuration experience across IVR / Studio, ACD and skills-based routing ...

Onco360

Telecommunications Engineer II

Louisville, KY · On-site +1

$78K/yr

Design and implement complex IVR integrations with business systems and advance natural language ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...

Liveops

Sr. Systems Engineer - Five9

$107K - $146K/yr

... IVR Studio, Campaign Management, Administrator Console) in a high-volume, blended (inbound ... Provide call system support during regular and off-hours as required, including testing for major ...

Corserv Holdings, Inc.

Senior QA Analyst

You will be technically focused and experienced in both manual testing and database validation ... Support quality assurance efforts for web, mobile, and IVR applications. * Write clear, concise ...

AmeriSave Mortgage Corp.

$120K - $140K/yr

This is a remote opportunity to work from home. What You'll Do: * Architect and implement robust ... Build tooling and infrastructure for testing, monitoring, and improving voice bot performance ...

AmeriSave Mortgage Corp.

Voice Bot Engineer

$120K - $140K/yr

This is a remote opportunity to work from home. What You'll Do: * Architect and implement robust ... Build tooling and infrastructure for testing, monitoring, and improving voice bot performance ...

Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

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Remote Ivr Testing information

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How much do remote ivr testing jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote ivr testing in the United States is $58.76, according to ZipRecruiter salary data. Most workers in this role earn between $43.03 and $76.44 per hour, depending on experience, location, and employer.

What is the difference between Remote Ivr Testing vs Remote Call Center Agent?

AspectRemote Ivr TestingRemote Call Center Agent
CredentialsBasic technical knowledge, sometimes certifications in testing or QACustomer service skills, communication skills, sometimes certifications in call center operations
Work EnvironmentPrimarily remote, working with software and telephony systemsPrimarily remote, handling customer calls and inquiries
Industry UsageTelecommunications, software testing, QACustomer service, sales, support across various industries
Search & Comparison IntentTesting, QA, telephony systemsCustomer support, client communication

Remote Ivr Testing involves evaluating telephony systems and software to ensure proper functionality, often requiring technical skills. Remote Call Center Agents focus on customer interactions and support, emphasizing communication skills. While both roles are remote and industry-related, they serve different functions within telecommunications and customer service sectors.

More about Remote Ivr Testing jobs
What cities are hiring for Remote Ivr Testing jobs? Cities with the most Remote Ivr Testing job openings:
What are the most commonly searched types of Ivr Testing jobs? The most popular types of Ivr Testing jobs are:
What states have the most Remote Ivr Testing jobs? States with the most job openings for Remote Ivr Testing jobs include:
What job categories do people searching Remote Ivr Testing jobs look for? The top searched job categories for Remote Ivr Testing jobs are:
Remote Ivr Testing jobs near you
Infographic showing various Remote Ivr Testing job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 100% Remote job distribution, with an average salary of $122,231 per year, or $58.8 per hour.

CX Business Architect - REMOTE

PTP

Austin, TX • Remote

$62.25 - $80.75/hr

Full-time

Re-posted 4 days ago

Job description

PTP is a fast-growing system integrator that offers strategic customer experience (CX) solutions to our clients. We are looking for a CX Business Architect to help us design, test, and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, enthusiastic, and committed professionals who strive to be the best at what they do.

Responsibilities

  • Provide thought leadership to develop innovative business solutions for our clients
  • Identify and pursue longer term initiatives that help maintain and grow accounts
  • Prioritize features for major initiatives when planning releases
  • Refine features in the backlog to clearly define requirements, benefits, and priorities
  • Optimize delivery processes and methodologies to enhance efficiency and results
  • Lead business requirements sessions with client staff
  • Contribute as a member of delivery teams for business case development, design and testing
  • Assist in mapping requirements to designs, maintaining traceability through the process
  • Support the management of client expectations through day-to-day interactions with clients
  • Guide client understanding of proposed solutions and the business value they will bring
  • Own and drive the completion of project deliverables
  • Develop, maintain and grow client relationships

Requirements

  • 10+ years of business consulting experience on contact center, self service, and CX projects
  • 5+ years on large-scale IVR projects
  • Ability to develop business strategies based on analytical skills and business knowledge
  • Experience working in large, complex client environments
  • Excellent written and oral communication skills
  • Excellent presentation skills

Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.

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About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

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