Cyra Tester
Detroit, MI ยท Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...
New
Quick apply
Detroit, MI ยท Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...
New
Quick apply
Detroit, MI ยท Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...
New
Bilingual QA Tester (Spanish/English) - IVR Testing Summary: Seeking a bilingual (Spanish/English ... Depending on your eligibility, options for full-time employees include: medical/prescription drug ...
New
Bilingual QA Tester (Spanish/English) - IVR Testing Summary: Seeking a bilingual (Spanish/English ... Depending on your eligibility, options for full-time employees include: medical/prescription drug ...
New
Bilingual QA Tester (Spanish/English) - IVR Testing Summary: Seeking a bilingual (Spanish/English ... Depending on your eligibility, options for full-time employees include: medical/prescription drug ...
New
Bilingual QA Tester (Spanish/English) - IVR Testing Summary: Seeking a bilingual (Spanish/English ... Depending on your eligibility, options for full-time employees include: medical/prescription drug ...
New
Preferred Skills Analytical Thinking, Controls Testing, Corporate Governance, IVR Testing, Quality ... Depending on your eligibility, options for full-time employees include: medical/prescription drug ...
Preferred Skills Analytical Thinking, Controls Testing, Corporate Governance, IVR Testing, Quality ... Depending on your eligibility, options for full-time employees include: medical/prescription drug ...
Dallas, TX ยท On-site
Preferred Skills Analytical Thinking, Controls Testing, Corporate Governance, IVR Testing, Quality ... Depending on your eligibility, options for full-time employees include: medical/prescription drug ...
Dallas, TX ยท On-site
Preferred Skills Analytical Thinking, Controls Testing, Corporate Governance, IVR Testing, Quality ... Depending on your eligibility, options for full-time employees include: medical/prescription drug ...
Trenton, NJ ยท On-site
$91K - $114K/yr
Coordinate and run testing efforts to validate application functionality upon deployment of a fix ... Pay Range: $91,021-$114,806 Eligible full-time employees receive a competitive Total Rewards ...
Trenton, NJ ยท On-site
$91K - $114K/yr
Coordinate and run testing efforts to validate application functionality upon deployment of a fix ... Pay Range: $91,021-$114,806 Eligible full-time employees receive a competitive Total Rewards ...
Coordinate and run testing efforts to validate application functionality upon deployment of a fix ... Pay Range: $91,021-$114,806 Eligible full-time employees receive a competitive Total Rewards ...
Coordinate and run testing efforts to validate application functionality upon deployment of a fix ... Pay Range: $91,021-$114,806 Eligible full-time employees receive a competitive Total Rewards ...
Rochester, MN ยท On-site
$112K - $164K/yr
Makes recommendations and designs IVR applications that creates a positive customer experience ... Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details M-F daytime hours ...
Rochester, MN ยท On-site
$112K - $164K/yr
Makes recommendations and designs IVR applications that creates a positive customer experience ... Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details M-F daytime hours ...
$112K - $164K/yr
Makes recommendations and designs IVR applications that creates a positive customer experience ... Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details M-F daytime hours ...
$112K - $164K/yr
Makes recommendations and designs IVR applications that creates a positive customer experience ... Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details M-F daytime hours ...
Los Angeles, CA ยท On-site
$190K - $230K/yr
Senior PPC Manager TYPE: Full-Time COMPENSATION RANGE: $190,000 - $230,000 LOCATION: Los Angeles ... Create and execute testing roadmaps across copy, bidding, landing pages, and audience strategies.
Quick apply
Los Angeles, CA ยท On-site
$190K - $230K/yr
Senior PPC Manager TYPE: Full-Time COMPENSATION RANGE: $190,000 - $230,000 LOCATION: Los Angeles ... Create and execute testing roadmaps across copy, bidding, landing pages, and audience strategies.
Cincinnati, OH ยท On-site
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
Cincinnati, OH ยท On-site
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
Wilmington, DE ยท On-site
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
Wilmington, DE ยท On-site
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
Columbus, OH ยท On-site
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
Columbus, OH ยท On-site
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot ... Support and coordinate user acceptance testing (UAT) for new or updated contact flows.
New
Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot ... Support and coordinate user acceptance testing (UAT) for new or updated contact flows.
New
Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot ... Support and coordinate user acceptance testing (UAT) for new or updated contact flows.
New
Quick apply
Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot ... Support and coordinate user acceptance testing (UAT) for new or updated contact flows.
New
Anderson, MO ยท On-site
$90K - $180K/yr
You will lead end-to-end development of complex routing workflows, IVR automation, and system ... Drive CI/CD automation, deployments, and testing strategies * Implement monitoring, telemetry, and ...
Anderson, MO ยท On-site
$90K - $180K/yr
You will lead end-to-end development of complex routing workflows, IVR automation, and system ... Drive CI/CD automation, deployments, and testing strategies * Implement monitoring, telemetry, and ...
Rogers, AR ยท On-site
$90K - $180K/yr
You will lead end-to-end development of complex routing workflows, IVR automation, and system ... Drive CI/CD automation, deployments, and testing strategies * Implement monitoring, telemetry, and ...
Rogers, AR ยท On-site
$90K - $180K/yr
You will lead end-to-end development of complex routing workflows, IVR automation, and system ... Drive CI/CD automation, deployments, and testing strategies * Implement monitoring, telemetry, and ...
Cassville, MO ยท On-site
$90K - $180K/yr
You will lead end-to-end development of complex routing workflows, IVR automation, and system ... Drive CI/CD automation, deployments, and testing strategies * Implement monitoring, telemetry, and ...
Cassville, MO ยท On-site
$90K - $180K/yr
You will lead end-to-end development of complex routing workflows, IVR automation, and system ... Drive CI/CD automation, deployments, and testing strategies * Implement monitoring, telemetry, and ...
Union, NJ ยท On-site
$87K - $118K/yr
TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Sr. Systems Administrator ... IVR systems, etc. * Must be able to work in office a few days per week. Required Skills ...
Union, NJ ยท On-site
$87K - $118K/yr
TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Sr. Systems Administrator ... IVR systems, etc. * Must be able to work in office a few days per week. Required Skills ...
$11.06 - $17.40
4% of jobs
$17.40 - $23.73
0% of jobs
$23.73 - $30.07
3% of jobs
$30.07 - $36.41
13% of jobs
$41.69 is the 25th percentile. Wages below this are outliers.
$36.41 - $42.74
6% of jobs
$42.74 - $49.08
6% of jobs
$49.08 - $55.42
3% of jobs
The median wage is $60.96 / hr.
$55.42 - $61.76
17% of jobs
$61.76 - $68.09
17% of jobs
$72.32 is the 75th percentile. Wages above this are outliers.
$68.09 - $74.43
9% of jobs
$74.43 - $80.77
22% of jobs
$11
$58
$80
| Aspect | Full Time Ivr Testing | Full Time Call Center Agent |
|---|---|---|
| Credentials | Basic IT or telecommunication knowledge, testing certifications (if any) | Customer service skills, communication skills, sometimes sales or product knowledge |
| Work Environment | Office or remote, testing labs, controlled environments | Call centers, customer service centers, remote or on-site |
| Industry Usage | Telecommunications, software testing, quality assurance | Customer support, sales, service industries |
Full Time Ivr Testing involves evaluating interactive voice response systems for functionality and quality, requiring technical skills. Full Time Call Center Agents focus on customer interactions, requiring strong communication skills. While both roles may be in telecommunications, they serve different functions and require different skill sets.

Full-time
Posted yesterday
New
Hiring Alert | Cyra Tester
Location:Remote (USA)
Employment Type: Full-Time
Experience Required: 6–10 Years
Visa Type: USC / GC Only
Must-Have Skills:
• Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse)
• IVR Testing & Voice Application Testing
• Automated Test Script Development & Execution
• Contact Center Testing Experience
• CXone Studio / Architect IVR Testing
• Genesys Cloud IVR Testing
• Call Routing, Queues, Skills & CTI Validation
• DTMF / ASR / TTS Validation
• Voice Load & Performance Testing
• Call Simulation & Concurrent Call Testing
• Regression, Smoke & Functional Testing
• Python / JavaScript for Test Automation
• Test Case Design & Execution
• Defect Analysis, Troubleshooting & Reporting
• End-to-End Customer Journey Testing
Preferred Experience:
• 4+ years of experience working with contact center technologies.
• Hands-on experience testing IVR platforms (Manual + Cyara Automation).
• Strong understanding of contact center concepts including IVR, Bots, Routing, CTI, Agent Desktop, Dialers, and WFM.
• Experience with voice automation and performance testing frameworks.
• Strong analytical, troubleshooting, and communication skills.
Education:
Bachelor’s Degree in Computer Science or related field preferred.
Tech Stack:
Cyara | Cyara Velocity | Cyara Cruncher | Cyara Pulse | IVR Testing | Voice Application Testing | Contact Center Testing | CXone Studio | Genesys Cloud | CTI | DTMF | ASR | TTS | Voice Automation | Performance Testing | Regression Testing | Smoke Testing | Functional Testing | Python | JavaScript | Test Automation | Customer Journey Testing | WFM | Call Routing | IVR Platforms