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Full Time Ivr Testing Jobs (NOW HIRING)

Miratech

Genesys Cloud Architect

New York, NY · On-site +1

$71 - $90.50/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

Texas City, TX

$55.50 - $70.75/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

New York, NY · On-site

$71 - $90.50/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

New York, NY · On-site

$71 - $90.50/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

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Full Time Ivr Testing information

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$11

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$80

How much do full time ivr testing jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for full time ivr testing in the United States is $58.76, according to ZipRecruiter salary data. Most workers in this role earn between $43.03 and $76.44 per hour, depending on experience, location, and employer.

What is the difference between Full Time Ivr Testing vs Full Time Call Center Agent?

AspectFull Time Ivr TestingFull Time Call Center Agent
CredentialsBasic IT or telecommunication knowledge, testing certifications (if any)Customer service skills, communication skills, sometimes sales or product knowledge
Work EnvironmentOffice or remote, testing labs, controlled environmentsCall centers, customer service centers, remote or on-site
Industry UsageTelecommunications, software testing, quality assuranceCustomer support, sales, service industries

Full Time Ivr Testing involves evaluating interactive voice response systems for functionality and quality, requiring technical skills. Full Time Call Center Agents focus on customer interactions, requiring strong communication skills. While both roles may be in telecommunications, they serve different functions and require different skill sets.

What are the most commonly searched types of Ivr Testing jobs? The most popular types of Ivr Testing jobs are:
What job categories do people searching Full Time Ivr Testing jobs look for? The top searched job categories for Full Time Ivr Testing jobs are:
Full Time Ivr Testing jobs near you
Genesys Cloud Architect

Genesys Cloud Architect

Miratech

New York, NY • On-site, Remote

$71 - $90.50/hr

Full-time

Posted 18 hours ago

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining the technical vision, designing scalable and resilient architectures, and ensuring alignment with business objectives and enterprise technology strategy. You will act as a key technical leader, working closely with business stakeholders, product owners, and cross-functional engineering teams to deliver integrated, future-ready customer experience solutions built on the Genesys Cloud CX platform.
Responsibilities:
  • Lead the end-to-end architecture and design of Genesys Cloud CX solutions
  • Translate business requirements into scalable, secure, and high-performing technical designs
  • Define and drive the technical roadmap for contact center and CX platforms
  • Collaborate with enterprise architects and other technology teams to ensure seamless integration across systems
  • Provide hands-on technical leadership across solution design, development, testing, and deployment phases
  • Guide and mentor engineering teams, ensuring best practices and architectural standards are followed
  • Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms
  • Ensure solutions meet security, compliance, and performance requirements
  • Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation

Qualifications
  • 7+ years of experience in contact center technologies, with strong expertise in Genesys Cloud CX solutions
  • Proven experience in designing and delivering large-scale cloud contact center solutions
  • Strong knowledge of: IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording, and analytics; AI/ML capabilities
  • Hands-on experience with API integrations (REST/SOAP) and microservices architecture
  • Experience integrating Genesys Cloud CX with CRM platforms such as Salesforce, Microsoft Dynamics, or ServiceNow
  • Strong background in infrastructure planning, solution design, deployment, and lifecycle management, ensuring high availability and performance
  • Solid understanding of business processes and their alignment with customer experience technologies
  • Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs), and load balancing approaches

Additional Information

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