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Remote Ivr Testing Jobs in Commerce, MI (NOW HIRING)

Northern Base

Cyra Tester

Detroit, MI · Remote

Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...

All JobsIvr Testing JobsRemote Ivr Testing JobsRemote Ivr Testing Jobs in Commerce, MI

Remote Ivr Testing information

See Commerce, MI salary details

$9

$52

$72

How much do remote ivr testing jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote ivr testing in Commerce, MI is $52.75, according to ZipRecruiter salary data. Most workers in this role earn between $38.61 and $68.61 per hour, depending on experience, location, and employer.

What is the difference between Remote Ivr Testing vs Remote Call Center Agent?

AspectRemote Ivr TestingRemote Call Center Agent
CredentialsBasic technical knowledge, sometimes certifications in testing or QACustomer service skills, communication skills, sometimes certifications in call center operations
Work EnvironmentPrimarily remote, working with software and telephony systemsPrimarily remote, handling customer calls and inquiries
Industry UsageTelecommunications, software testing, QACustomer service, sales, support across various industries
Search & Comparison IntentTesting, QA, telephony systemsCustomer support, client communication

Remote Ivr Testing involves evaluating telephony systems and software to ensure proper functionality, often requiring technical skills. Remote Call Center Agents focus on customer interactions and support, emphasizing communication skills. While both roles are remote and industry-related, they serve different functions within telecommunications and customer service sectors.

What cities near Commerce, MI are hiring for Remote Ivr Testing jobs?

Cities near Commerce, MI with the most Remote Ivr Testing job openings:

Remote Ivr Testing jobs near you
Infographic showing various Remote Ivr Testing job openings in Commerce, MI as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $109,714 per year, or $52.7 per hour.

Cyra Tester

Northern Base

Detroit, MI • Remote

Full-time

Posted 24 days ago

Job description

Hiring Alert | Cyra Tester

Location:Remote (USA)

Employment Type: Full-Time
Experience Required: 6–10 Years
Visa Type: USC / GC Only

Must-Have Skills:
• Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse)
• IVR Testing & Voice Application Testing
• Automated Test Script Development & Execution
• Contact Center Testing Experience
• CXone Studio / Architect IVR Testing
• Genesys Cloud IVR Testing
• Call Routing, Queues, Skills & CTI Validation
• DTMF / ASR / TTS Validation
• Voice Load & Performance Testing
• Call Simulation & Concurrent Call Testing
• Regression, Smoke & Functional Testing
• Python / JavaScript for Test Automation
• Test Case Design & Execution
• Defect Analysis, Troubleshooting & Reporting
• End-to-End Customer Journey Testing

Preferred Experience:
• 4+ years of experience working with contact center technologies.
• Hands-on experience testing IVR platforms (Manual + Cyara Automation).
• Strong understanding of contact center concepts including IVR, Bots, Routing, CTI, Agent Desktop, Dialers, and WFM.
• Experience with voice automation and performance testing frameworks.
• Strong analytical, troubleshooting, and communication skills.

Education:
Bachelor’s Degree in Computer Science or related field preferred.

Tech Stack:
Cyara | Cyara Velocity | Cyara Cruncher | Cyara Pulse | IVR Testing | Voice Application Testing | Contact Center Testing | CXone Studio | Genesys Cloud | CTI | DTMF | ASR | TTS | Voice Automation | Performance Testing | Regression Testing | Smoke Testing | Functional Testing | Python | JavaScript | Test Automation | Customer Journey Testing | WFM | Call Routing | IVR Platforms