Cyra Tester
Detroit, MI · Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...
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Detroit, MI · Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...
New
Quick apply
Detroit, MI · Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...
New
$10.70 - $16.83
4% of jobs
$16.83 - $22.97
0% of jobs
$22.97 - $29.10
3% of jobs
$29.10 - $35.23
13% of jobs
$40.34 is the 25th percentile. Wages below this are outliers.
$35.23 - $41.36
6% of jobs
$41.36 - $47.50
6% of jobs
$47.50 - $53.63
3% of jobs
The median wage is $59 / hr.
$53.63 - $59.76
17% of jobs
$59.76 - $65.90
17% of jobs
$69.98 is the 75th percentile. Wages above this are outliers.
$65.90 - $72.03
9% of jobs
$72.03 - $78.16
22% of jobs
$10
$56
$78
| Aspect | Remote Ivr Testing | Remote Call Center Agent |
|---|---|---|
| Credentials | Basic technical knowledge, sometimes certifications in testing or QA | Customer service skills, communication skills, sometimes certifications in call center operations |
| Work Environment | Primarily remote, working with software and telephony systems | Primarily remote, handling customer calls and inquiries |
| Industry Usage | Telecommunications, software testing, QA | Customer service, sales, support across various industries |
| Search & Comparison Intent | Testing, QA, telephony systems | Customer support, client communication |
Remote Ivr Testing involves evaluating telephony systems and software to ensure proper functionality, often requiring technical skills. Remote Call Center Agents focus on customer interactions and support, emphasizing communication skills. While both roles are remote and industry-related, they serve different functions within telecommunications and customer service sectors.

Full-time
Posted yesterday
New
Hiring Alert | Cyra Tester
Location:Remote (USA)
Employment Type: Full-Time
Experience Required: 6–10 Years
Visa Type: USC / GC Only
Must-Have Skills:
• Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse)
• IVR Testing & Voice Application Testing
• Automated Test Script Development & Execution
• Contact Center Testing Experience
• CXone Studio / Architect IVR Testing
• Genesys Cloud IVR Testing
• Call Routing, Queues, Skills & CTI Validation
• DTMF / ASR / TTS Validation
• Voice Load & Performance Testing
• Call Simulation & Concurrent Call Testing
• Regression, Smoke & Functional Testing
• Python / JavaScript for Test Automation
• Test Case Design & Execution
• Defect Analysis, Troubleshooting & Reporting
• End-to-End Customer Journey Testing
Preferred Experience:
• 4+ years of experience working with contact center technologies.
• Hands-on experience testing IVR platforms (Manual + Cyara Automation).
• Strong understanding of contact center concepts including IVR, Bots, Routing, CTI, Agent Desktop, Dialers, and WFM.
• Experience with voice automation and performance testing frameworks.
• Strong analytical, troubleshooting, and communication skills.
Education:
Bachelor’s Degree in Computer Science or related field preferred.
Tech Stack:
Cyara | Cyara Velocity | Cyara Cruncher | Cyara Pulse | IVR Testing | Voice Application Testing | Contact Center Testing | CXone Studio | Genesys Cloud | CTI | DTMF | ASR | TTS | Voice Automation | Performance Testing | Regression Testing | Smoke Testing | Functional Testing | Python | JavaScript | Test Automation | Customer Journey Testing | WFM | Call Routing | IVR Platforms