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Ivr Testing Jobs in Atlanta, GA (NOW HIRING)

Atria Group LLC

Business Systems Analyst

Atlanta, GA · On-site

... testing, integration, and implementation, and management consulting services to various clients ... Experience as a BA on at least 1 IVR project * Basic understanding/familiarity with Enterprise IVR ...

Keybank

Lead AI Engineer

Atlanta, GA

$96K - $181K/yr

Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI ... Establish engineering best practices for AI solution development, testing, deployment, and ...

ProArch

Sr Backend Engineer

Atlanta, GA · Remote

Good Understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle ... Good experience in a COTS products (such as COGNOS, CRM, IVR, Oracle E-Business Suite, IBM ...

ProArch

Sr Backend Engineer

Atlanta, GA · On-site +1

Good Understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle ... Good experience in a COTS products (such as COGNOS, CRM, IVR, Oracle E-Business Suite, IBM ...

ProArch

Sr Backend Engineer

Atlanta, GA

Good Understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle ... Good experience in a COTS products (such as COGNOS, CRM, IVR, Oracle E-Business Suite, IBM ...

The AES Group

Sr. Backend Engineer

Atlanta, GA · Remote

Good Understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle ... Good experience in a COTS products (such as COGNOS, CRM, IVR, Oracle E-Business Suite, IBM ...

New

Corserv Holdings Inc

Senior QA Analyst

Atlanta, GA · On-site

You will be technically focused and experienced in both manual testing and database validation ... Support quality assurance efforts for web, mobile, and IVR applications. * Write clear, concise ...

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Ivr Testing information

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$44

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How much do ivr testing jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for ivr testing in Atlanta, GA is $44.17, according to ZipRecruiter salary data. Most workers in this role earn between $24.75 and $58.54 per hour, depending on experience, location, and employer.

What is an IVR tester?

An IVR tester is a professional who evaluates Interactive Voice Response (IVR) systems to ensure they function correctly, providing accurate call routing and user prompts. They typically use testing tools and scripts to identify issues and verify system performance before deployment.

What is the job description of an IVR testing?

An IVR testing specialist is responsible for verifying the functionality, usability, and accuracy of interactive voice response systems. This involves creating test cases, executing tests, identifying issues, and ensuring the system responds correctly to user inputs. Knowledge of telephony systems, scripting, and testing tools is essential for this role.

What is ivr testing?

An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.

What are the key skills and qualifications needed for ivr testing?

To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.

What does someone in ivr testing do?

As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.

What are popular job titles related to Ivr Testing jobs in Atlanta, GA? For Ivr Testing jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Ivr Testing jobs in Atlanta, GA look for? The top searched job categories for Ivr Testing jobs in Atlanta, GA are:
Ivr Testing jobs near you
Infographic showing various Ivr Testing job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Contract. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $91,876 per year, or $44.2 per hour.

Openings on IVR Quality Analyst

TestingXperts

Alpharetta, GA

Full-time

Re-posted 23 days ago

Job description

Company Description

Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

Job Description

Title: IVR Quality Analyst

Location: Alpharetta, GA/Middle town, NJ

Duration: 6 to 12 months

Interview: Phone and Skype

Job description:-

Lab Build & Maintenance

Procure, install and configure Lab equipment across platforms

IVR Platforms - Avaya, Cisco, Genesys

Operating System - Linux, Windows, VMware

Tools - Monitoring tools, configuration tools and performance test tools

Automation tools across above platforms

Build lab environments

Manage change control of lab environments through certification cycles

Certification strategy including validation of requirements, design

Provide and justify effort estimates

Configuring lab and environments for Testing

Designing and Developing Certification Tools and Automation

Creating Certification plan and underlying test plans

Documenting strategy, review and editing

Escalate technical and project issues to Project Manager

Report project status to Project Manager

Provide technical support during deployment in Production

Assist with technical interviews of prospective team "

Qualifications

Graduation 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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