$44.50 - $58.75/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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$44.50 - $58.75/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
... Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation Work Experience Roles at this level typically require a university ...
... Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation Work Experience Roles at this level typically require a university ...
Cincinnati, OH · On-site
$55/hr
Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
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Cincinnati, OH · On-site
$55/hr
Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
Cincinnati, OH · On-site
$100K - $135K/yr
Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ... Proven track record of developing and delivering architect flows, Scripts and IVR/ACD Attendant ...
Cincinnati, OH · On-site
$100K - $135K/yr
Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ... Proven track record of developing and delivering architect flows, Scripts and IVR/ACD Attendant ...
Columbus, OH · On-site
$100K - $135K/yr
Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ... Proven track record of developing and delivering architect flows, Scripts and IVR/ACD Attendant ...
Columbus, OH · On-site
$100K - $135K/yr
Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ... Proven track record of developing and delivering architect flows, Scripts and IVR/ACD Attendant ...
Columbus, OH · Hybrid
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
Columbus, OH · Hybrid
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
Columbus, OH · On-site
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
Columbus, OH · On-site
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
$96K - $181K/yr
Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI ... Establish engineering best practices for AI solution development, testing, deployment, and ...
$96K - $181K/yr
Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI ... Establish engineering best practices for AI solution development, testing, deployment, and ...
Columbus, OH · Hybrid
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
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Columbus, OH · Hybrid
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Toledo, OH · On-site
$89K/yr
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Toledo, OH · On-site
$89K/yr
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Lima, OH · On-site
$89K/yr
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Lima, OH · On-site
$89K/yr
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Dayton, OH · On-site
$89K/yr
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Dayton, OH · On-site
$89K/yr
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Canton, OH · On-site
$89K/yr
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Canton, OH · On-site
$89K/yr
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Lima, OH · On-site
$89K/yr
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
Lima, OH · On-site
$89K/yr
Supporting system, application, or code testing and configuration; preparing technical ... logic or IVR and conversational application technologies. * Analyzing application and system ...
$9.89 - $15.82
11% of jobs
$15.82 - $21.75
14% of jobs
$22.39 is the 25th percentile. Wages below this are outliers.
$21.75 - $27.69
7% of jobs
$27.69 - $33.62
8% of jobs
$33.62 - $39.55
8% of jobs
The median wage is $40.36 / hr.
$39.55 - $45.49
12% of jobs
$45.49 - $51.42
14% of jobs
$52.09 is the 75th percentile. Wages above this are outliers.
$51.42 - $57.35
12% of jobs
$57.35 - $63.29
6% of jobs
$63.29 - $69.22
5% of jobs
$69.22 - $75.15
3% of jobs
$9
$40
$75
An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.
To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.
As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.

$44.50 - $58.75/hr
Full-time
Re-posted 15 days ago
We are currently seeking a highly skilled and experienced Test Automation Manager.
As the Test Automation Manager, you will be responsible for leading and managing our automation testing efforts. Your extensive experience in automation testing, along with your proficiency in various automation tools and frameworks, will be essential in ensuring the quality and efficiency of our software testing processes.
Responsibilities:
Requirements:
If you are a highly motivated and experienced Test Automation Manager looking for an exciting opportunity in an innovative environment, we encourage you to apply. Please submit your resume and cover letter outlining your relevant experience and qualifications.