$44.50 - $58.75/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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$44.50 - $58.75/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
... Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation Work Experience Roles at this level typically require a university ...
... Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation Work Experience Roles at this level typically require a university ...
Cincinnati, OH · On-site
$55/hr
Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
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Cincinnati, OH · On-site
$55/hr
Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
$100K - $135K/yr
Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ... Proven track record of developing and delivering architect flows, Scripts and IVR/ACD Attendant ...
$100K - $135K/yr
Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ... Proven track record of developing and delivering architect flows, Scripts and IVR/ACD Attendant ...
$100K - $135K/yr
Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ... Proven track record of developing and delivering architect flows, Scripts and IVR/ACD Attendant ...
$100K - $135K/yr
Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ... Proven track record of developing and delivering architect flows, Scripts and IVR/ACD Attendant ...
Worthington, OH · On-site
$100K - $135K/yr
Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
Worthington, OH · On-site
$100K - $135K/yr
Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
Columbus, OH · Remote
$96K - $181K/yr
Lead solution architecture and technical design for IVR and voice bot initiatives. * Design and ... Establish and enforce engineering standards, including code quality, testing, and deployment ...
Columbus, OH · Remote
$96K - $181K/yr
Lead solution architecture and technical design for IVR and voice bot initiatives. * Design and ... Establish and enforce engineering standards, including code quality, testing, and deployment ...
Columbus, OH · Hybrid
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
Columbus, OH · Hybrid
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
Columbus, OH · On-site
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
Columbus, OH · On-site
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
Columbus, OH · Hybrid
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
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Columbus, OH · Hybrid
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
Cleveland, OH · On-site
$120K - $160K/yr
... IVR flows, and call qualification criteria to maximize yield. * Partner with analytics teams to evaluate traffic quality and uncover scaling opportunities. * Implement structured testing frameworks ...
Cleveland, OH · On-site
$120K - $160K/yr
... IVR flows, and call qualification criteria to maximize yield. * Partner with analytics teams to evaluate traffic quality and uncover scaling opportunities. * Implement structured testing frameworks ...
Columbus, OH · On-site
$125K/yr
... IVR, and application performance issues across Cisco contact center platforms and supporting technologies; * Supporting system upgrades, change management activities, testing efforts, and production ...
Columbus, OH · On-site
$125K/yr
... IVR, and application performance issues across Cisco contact center platforms and supporting technologies; * Supporting system upgrades, change management activities, testing efforts, and production ...
Cincinnati, OH · On-site +1
$125K/yr
Designing, developing, integrating, testing, and supporting conversational interfaces, virtual assistants, voice automation, or interactive voice response (IVR) solutions in a production environment.
Cincinnati, OH · On-site +1
$125K/yr
Designing, developing, integrating, testing, and supporting conversational interfaces, virtual assistants, voice automation, or interactive voice response (IVR) solutions in a production environment.
$9.89 - $15.82
11% of jobs
$15.82 - $21.75
14% of jobs
$22.39 is the 25th percentile. Wages below this are outliers.
$21.75 - $27.69
7% of jobs
$27.69 - $33.62
8% of jobs
$33.62 - $39.55
8% of jobs
The median wage is $40.36 / hr.
$39.55 - $45.49
12% of jobs
$45.49 - $51.42
14% of jobs
$52.09 is the 75th percentile. Wages above this are outliers.
$51.42 - $57.35
12% of jobs
$57.35 - $63.29
6% of jobs
$63.29 - $69.22
5% of jobs
$69.22 - $75.15
3% of jobs
$9
$40
$75
An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.
To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.
As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.

$44.50 - $58.75/hr
Full-time
Re-posted 24 days ago
We are currently seeking a highly skilled and experienced Test Automation Manager.
As the Test Automation Manager, you will be responsible for leading and managing our automation testing efforts. Your extensive experience in automation testing, along with your proficiency in various automation tools and frameworks, will be essential in ensuring the quality and efficiency of our software testing processes.
Responsibilities:
Requirements:
If you are a highly motivated and experienced Test Automation Manager looking for an exciting opportunity in an innovative environment, we encourage you to apply. Please submit your resume and cover letter outlining your relevant experience and qualifications.