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Ivr Testing Jobs in Ohio (NOW HIRING)

Ivr Tester Developing and executing formal test plans to ensure the delivery of quality. Designing and developing automated test scripts in Hammer, Client Alm, Selenium, and Jenkins. Test planning ...

OH

$44.50 - $58.75/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Customer Technology Product Owner

Columbus, OH ยท On-site

$113K - $170K/yr

Assists in testing protocols for web, mobile, IVR, chatbot, alerts, and live chat * Manages updates, improvements and functionality of all NiSource customer-facing Alerts programs, including a broad ...

Technical Lead

Columbus, OH ยท Remote

$96K - $181K/yr

Lead solution architecture and technical design for IVR and voice bot initiatives. * Design and ... Establish and enforce engineering standards, including code quality, testing, and deployment ...

CCaaS Business Analyst

Columbus, OH ยท On-site

$60 - $70/hr

This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...

CCaaS Business Analyst

Columbus, OH ยท Hybrid

$60 - $70/hr

This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...

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Ivr Testing information

See Ohio salary details

$9

$40

$75

How much do ivr testing jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for ivr testing in Ohio is $40.79, according to ZipRecruiter salary data. Most workers in this role earn between $22.85 and $54.06 per hour, depending on experience, location, and employer.

Is there a legit product tester job?

Product tester jobs, including roles like IVR testing, are legitimate opportunities where individuals evaluate products or systems for quality and functionality. These positions often require attention to detail, technical skills, and sometimes specific certifications, and they are typically advertised through reputable job boards or company websites.

How to perform IVR testing?

IVR testing involves verifying the functionality, prompts, and call flow of an Interactive Voice Response system by using test calls, automated testing tools, and scripting to ensure accurate responses and seamless user experience. Testers should check for correct menu options, audio quality, and system responses across various scenarios, often using specialized IVR testing software. Proper documentation and understanding of the system's design are essential for effective testing.

What jobs pay $400 an hour?

High-paying jobs that can reach $400 an hour include specialized consulting roles, senior legal or medical professionals, and certain executive or niche technical positions. These roles often require advanced skills, extensive experience, or certifications, and may involve freelance or contract work with flexible schedules.

What is an IVR Testing job?

An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.

What are the key skills and qualifications needed to thrive in the Ivr Testing position, and why are they important?

To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.

What is IVR in testing?

In IVR testing, the job involves verifying the functionality of Interactive Voice Response systems that automate phone interactions. Testers ensure that menus, prompts, and call flows work correctly, often using tools like scripting and automation to simulate user interactions and identify issues before deployment.

What are the typical daily responsibilities for someone working in IVR Testing?

As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.

Infographic showing various Ivr Testing job openings in Ohio as of June 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $84,836 per year, or $40.8 per hour.
IVR Tester

IVR Tester

ClifyX

Cincinnati, OH โ€ข On-site

Other

Posted 4 days ago


Job description

Ivr Tester

Developing and executing formal test plans to ensure the delivery of quality. Designing and developing automated test scripts in Hammer, Client Alm, Selenium, and Jenkins. Test planning, writing test cases/scripts, test case automation and test execution. Designs automation test plans and complex automation scripts in Hammer. Performs analysis of manual test cases and functional requirements. Determines the balance of test coverage to be automated for reuse. Solutions to automate test cases early in the test life cycle. Considered a subject matter expert in the area of test case automation for telecom infrastructure, including technology areas of Ivr, Pbx, Avaya


ClifyX logo

About ClifyX

Sourced by ZipRecruiter

ClifyX is a well-established player in the IT Services sector that specializes in providing result-oriented technological solutions to a wide range of industrial verticals. Based in South Plainfield, New Jersey, ClifyX offers a comprehensive selection of IT services that include project staffing, application development, professional consulting, and other IT-based solutions. While the company's website, clifyx.com, does not divulge the exact founding date, it is clear that ClifyX has grown into a renowned name within their domain, thanks to their unwavering commitment to innovative practices. The company's mission statement revolves around harnessing the power of technology to assist their clientele in steering their respective businesses towards success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

South Plainfield, NJ, US

Year founded

1998