IVR Tester
Cincinnati, OH ยท On-site
Ivr Tester Developing and executing formal test plans to ensure the delivery of quality. Designing and developing automated test scripts in Hammer, Client Alm, Selenium, and Jenkins. Test planning ...
Cincinnati, OH ยท On-site
Ivr Tester Developing and executing formal test plans to ensure the delivery of quality. Designing and developing automated test scripts in Hammer, Client Alm, Selenium, and Jenkins. Test planning ...
Cincinnati, OH ยท On-site
Ivr Tester Developing and executing formal test plans to ensure the delivery of quality. Designing and developing automated test scripts in Hammer, Client Alm, Selenium, and Jenkins. Test planning ...
Execute User Acceptance Testing (UAT) for IVR, Live Chat, Web, and Mobile banking applications. * Design and implement test automation scripts using Selenium, Cucumber, Java, or Python. * Perform API ...
Execute User Acceptance Testing (UAT) for IVR, Live Chat, Web, and Mobile banking applications. * Design and implement test automation scripts using Selenium, Cucumber, Java, or Python. * Perform API ...
$44.50 - $58.75/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Strongsville, OH ยท On-site
$55.25 - $72/hr
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
Strongsville, OH ยท On-site
$55.25 - $72/hr
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
Strongsville, OH ยท On-site
$55.25 - $72/hr
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
Strongsville, OH ยท On-site
$55.25 - $72/hr
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
... Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation Work Experience Roles at this level typically require a university ...
... Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation Work Experience Roles at this level typically require a university ...
Cincinnati, OH ยท On-site
$55/hr
Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
Quick apply
Cincinnati, OH ยท On-site
$55/hr
Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts ... Conducts testing ad development disaster recovery plans to detect faults, minimize malfunctions ...
Columbus, OH ยท On-site
$113K - $170K/yr
Assists in testing protocols for web, mobile, IVR, chatbot, alerts, and live chat * Manages updates, improvements and functionality of all NiSource customer-facing Alerts programs, including a broad ...
Columbus, OH ยท On-site
$113K - $170K/yr
Assists in testing protocols for web, mobile, IVR, chatbot, alerts, and live chat * Manages updates, improvements and functionality of all NiSource customer-facing Alerts programs, including a broad ...
Columbus, OH ยท Remote
$96K - $181K/yr
Lead solution architecture and technical design for IVR and voice bot initiatives. * Design and ... Establish and enforce engineering standards, including code quality, testing, and deployment ...
Columbus, OH ยท Remote
$96K - $181K/yr
Lead solution architecture and technical design for IVR and voice bot initiatives. * Design and ... Establish and enforce engineering standards, including code quality, testing, and deployment ...
Columbus, OH ยท On-site
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
Columbus, OH ยท On-site
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
Columbus, OH ยท Hybrid
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
Quick apply
Columbus, OH ยท Hybrid
$60 - $70/hr
This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting ... Testing, Readiness & Implementation Support * Support test planning and validation activities by ...
Cleveland, OH ยท Hybrid
$90K - $128K/yr
Lead user acceptance testing (UAT), support issue resolution, and maintain accurate product ... Experience managing digital products or roadmaps across web, mobile, or IVR platforms * Ability to ...
Cleveland, OH ยท Hybrid
$90K - $128K/yr
Lead user acceptance testing (UAT), support issue resolution, and maintain accurate product ... Experience managing digital products or roadmaps across web, mobile, or IVR platforms * Ability to ...
Cleveland, OH ยท On-site
$90K - $128K/yr
Lead user acceptance testing (UAT), support issue resolution, and maintain accurate product ... Experience managing digital products or roadmaps across web, mobile, or IVR platforms * Ability to ...
Cleveland, OH ยท On-site
$90K - $128K/yr
Lead user acceptance testing (UAT), support issue resolution, and maintain accurate product ... Experience managing digital products or roadmaps across web, mobile, or IVR platforms * Ability to ...
... testing). * Experience in Contact Center Technology with hands-on experience on high-complexity Genesys implementations (8.x and above) with focus on call routing, queuing and transfers (non IVR)
... testing). * Experience in Contact Center Technology with hands-on experience on high-complexity Genesys implementations (8.x and above) with focus on call routing, queuing and transfers (non IVR)
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines * Bachelor's degree ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
... IVR, integrations, testing and cutover) * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% on average, based on the work you do and the ...
$9.89 - $15.82
11% of jobs
$15.82 - $21.75
14% of jobs
$22.39 is the 25th percentile. Wages below this are outliers.
$21.75 - $27.69
7% of jobs
$27.69 - $33.62
8% of jobs
$33.62 - $39.55
8% of jobs
The median wage is $40.36 / hr.
$39.55 - $45.49
12% of jobs
$45.49 - $51.42
14% of jobs
$52.09 is the 75th percentile. Wages above this are outliers.
$51.42 - $57.35
12% of jobs
$57.35 - $63.29
6% of jobs
$63.29 - $69.22
5% of jobs
$69.22 - $75.15
3% of jobs
$9
$40
$75
An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.
To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.
As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.

Developing and executing formal test plans to ensure the delivery of quality. Designing and developing automated test scripts in Hammer, Client Alm, Selenium, and Jenkins. Test planning, writing test cases/scripts, test case automation and test execution. Designs automation test plans and complex automation scripts in Hammer. Performs analysis of manual test cases and functional requirements. Determines the balance of test coverage to be automated for reuse. Solutions to automate test cases early in the test life cycle. Considered a subject matter expert in the area of test case automation for telecom infrastructure, including technology areas of Ivr, Pbx, Avaya
Sourced by ZipRecruiter
ClifyX is a well-established player in the IT Services sector that specializes in providing result-oriented technological solutions to a wide range of industrial verticals. Based in South Plainfield, New Jersey, ClifyX offers a comprehensive selection of IT services that include project staffing, application development, professional consulting, and other IT-based solutions. While the company's website, clifyx.com, does not divulge the exact founding date, it is clear that ClifyX has grown into a renowned name within their domain, thanks to their unwavering commitment to innovative practices. The company's mission statement revolves around harnessing the power of technology to assist their clientele in steering their respective businesses towards success.
Recruiting and staffing services
51 - 200 Employees
South Plainfield, NJ, US
1998