ZipRecruiter

Log In

1

Ivr Jobs in Ohio (NOW HIRING)

INFOSYS NOVA HOLDINGS LLC

AI Engineer

Cincinnati, OH · On-site

$100K - $140K/yr

Future integration with IVR/contact center systems. Key Skills AI Agent Development using Python Azure AI Services or AWS Generative AI / LLM Solutions REST APIs & Integrations Contact Center / IVR ...

Capgemini

NICE CXone Developer Lead

Cincinnati, OH · On-site

IVR / Studio call flows, Omnichannel workflows. CRM‑embedded agent experiences • Define and drive technology roadmaps aligned with NICE best practices for scalability, performance, and security ...

Keybank

Lead AI Engineer

Columbus, OH

$96K - $181K/yr

Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. * Lead the technical architecture, engineering design, and implementation of AI-driven ...

Forhyre

OH

$44.50 - $58.75/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Blue Star Partners

CCaaS Business Analyst

Columbus, OH · On-site

$60 - $70/hr

This individual will work across voice, IVR, routing, digital channels, agent workflows, reporting, and integrations to ensure the CCaaS solution meets both operational and customer experience goals.

next page

Showing results 1-20

All JobsIvr JobsIvr Jobs in Ohio

Ivr information

See Ohio salary details

$10.1K

$13.8K

$19.1K

How much do ivr jobs pay per month?

As of Aug 7, 2026, the average monthly pay for ivr in Ohio is $13,785.08, according to ZipRecruiter salary data. Most workers in this role earn between $11,683.33 and $14,658.33 per month, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the IVR position?

To thrive as an IVR (Interactive Voice Response) Specialist, you need a solid understanding of telephony systems, call flow design, and experience with scripting or programming languages related to IVR platforms. Familiarity with tools such as Genesys, Avaya, Cisco, or cloud-based IVR solutions is highly advantageous, and certifications in these systems can enhance your credentials. Strong analytical thinking, problem-solving skills, and effective communication are important for collaborating with stakeholders and translating business requirements into technical solutions. These skills are critical for ensuring smooth and user-friendly IVR experiences that improve customer satisfaction and operational efficiency.

What is an IVR?

An IVR (Interactive Voice Response) job involves designing, developing, and maintaining automated phone systems that interact with callers through voice or keypad inputs. Professionals in this role configure call routing, integrate IVR systems with databases, and optimize user experience. They may also troubleshoot issues, update scripts, and ensure seamless communication between the system and customers. IVR jobs are common in customer service, banking, healthcare, and telecommunications industries.

What does an IVR do?

As an IVR Specialist, your typical day involves designing, developing, and maintaining IVR flows based on business needs, as well as troubleshooting and optimizing existing scripts to enhance caller experiences. You’ll collaborate with cross-functional teams such as IT, customer service, and business analysts to gather requirements and test new features before deployment. Routine tasks may include monitoring system performance, analyzing call data, and providing documentation or user support for internal stakeholders. This mix of technical and collaborative work ensures the IVR system consistently meets user expectations and business goals.

What are the most commonly searched types of Ivr jobs in Ohio? The most popular types of Ivr jobs in Ohio are:
What are popular job titles related to Ivr jobs in Ohio? For Ivr jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Ivr jobs in Ohio look for? The top searched job categories for Ivr jobs in Ohio are:
Ivr jobs near you
Infographic showing various Ivr job openings in Ohio as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $165,421 per year, or $79.5 per hour.

IVR Application support (Avaya & Linux

E*Pro, Inc.

Cleveland, OH

Full-time

Re-posted 4 days ago

Job description

Company Description

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.

Job Description

Job Title: IVR Application support (Avaya & Linux)

Location: Cleveland, OH

Duration: Full Time


Job Description:

Roles and Responsibilities:

6-7 years of Experience in Avaya IVR Development, Configuring and troubleshooting IVR applications, Configuring Voice Protal Maagement Systems 

Experience in Operations and Implementation Inbound and Outbound voice applications on Avaya Platform like Avaya Dialog Designer, Avaya Voice Portal/Experience Portal.

Demonstrated abilities in Integration of IVR application with database and Web Services

Strong problem solving and technical Skills coupled with confident decision making enabling effective solutions leading to high customer satisfaction

Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations

Experience in Configurations and Support for Call Center Technologies like Nice, Verint System 

Maintenance and trouble shooting the Avaya and Genesys Call Routing system

Experience understanding of Call Vectors and deployment of Call Flows

Experience Scheduling Backups and performance tuning.

Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI).


Must have skills:

Linux, Unix

Development and Support Mix and Experience in Installation and configurations

Avaya Voice Portal 5.2 / Experience Portal 6-7,

Genesys CTI, Oracle DB, 

Strong technical, logical, and analytical skills.

Strong team player and cooperative skills. H3


Nice to have skills:

Advanced analytical, conceptual, and problem-solving abilities

Strong written and oral communication skills

Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly

Ability to work in a team-oriented, collaborative environment.

Ability to translate an idea or need into a completed solution or work product.


Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply