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Ivr Testing Jobs in New Jersey (NOW HIRING)

TestingXperts

Openings on IVR Developer

Middletown, NJ · On-site

$49.75 - $64/hr

My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology ... IVR Developer Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months Interview: Phone ...

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$43

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How much do ivr testing jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for ivr testing in New Jersey is $43.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.43 and $57.78 per hour, depending on experience, location, and employer.

What is ivr testing?

An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.

What does someone in ivr testing do?

As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.

What are the key skills and qualifications needed for ivr testing?

To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.

What is an IVR tester?

An IVR tester is a professional who evaluates Interactive Voice Response (IVR) systems to ensure they function correctly, providing accurate prompts and responses. They typically use testing tools and scripts to identify issues, verify call flows, and improve user experience in telephony environments.

What is the job description of an IVR testing?

An IVR testing specialist is responsible for verifying the functionality, usability, and accuracy of interactive voice response systems. This involves creating test cases, executing tests, identifying issues, and ensuring the system responds correctly to user inputs, often using testing tools and scripts. Attention to detail and knowledge of telephony systems are essential for this role.

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What job categories do people searching Ivr Testing jobs in New Jersey look for?

The top searched job categories for Ivr Testing jobs in New Jersey are:

Ivr Testing jobs near you
Infographic showing various Ivr Testing job openings in New Jersey as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $90,686 per year, or $43.6 per hour.

Openings on IVR Developer

TestingXperts

Middletown, NJ • On-site

$49.75 - $64/hr

Full-time

Re-posted 24 days ago

Job description

Company Description

Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

Job Description

Title: IVR Developer

Location: Alpharetta, GA/Middle town, NJ

Duration: 6 to 12 months

Interview: Phone and Skype

Job description:-

Experience with DTMF and Speech applications

Expert level experience developing IVR applications (note level of complexity)

Speech Grammar Development skills

Experience developing IVR / Speech applications using GVP Studio, VXML, and Java

Experience with Nuance ASR or TTS

Interpret and analyze business requirements to identify risks and design appropriate solutions

Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions

Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security

Collaborate with project team members to provide input to design specifications related to speech application.

Develop simple grammars for speech applications

Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog

3 to 5 years' experience in VoiceXML IVR technologies.

3 to 5 years' experience in Advanced Speech Recognition solution design and development.

1+ year experience in grammar design, development (ABNF, GRXML), and testing.

3+ years' experience in speech tuning and grammar analysis.

VXML, SSML, XML, JAVA, J2EE

Proficient written and verbal skills.

Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications

Strong knowledge of various speech engine capabilities and tuning concepts

Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools

Qualifications

Graduation

Additional Information

All your information will be kept confidential according to EEO guidelines.

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