Manual or Automation Testing API Testing SQL Nice to have skills IVR, Kore.AI, Nuance IVR, Avaya, Cyara Detailed The IVR QA Lead is responsible for ensuring the quality, reliability, performance, and ...
Manual or Automation Testing API Testing SQL Nice to have skills IVR, Kore.AI, Nuance IVR, Avaya, Cyara Detailed The IVR QA Lead is responsible for ensuring the quality, reliability, performance, and ...
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology ... Title: IVR Quality Analyst Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months ...
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology ... Title: IVR Quality Analyst Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months ...
We are looking for IVR QA Analyst & IVR Test Lead in Dimondale, MI Qualifications Position 1: The IVR Test Lead will lead a team of 2 - 3 people in utilizing Testing Center of Excellence (TCoE ...
We are looking for IVR QA Analyst & IVR Test Lead in Dimondale, MI Qualifications Position 1: The IVR Test Lead will lead a team of 2 - 3 people in utilizing Testing Center of Excellence (TCoE ...
* 552567964x x MsoListParagraph">Excellent technical skills in IVR (3-5+ years of hands-on work ... box testing. * 552567964x x MsoListParagraph">Experience working in an Agile/Scrum/Kanban ...
* 552567964x x MsoListParagraph">Excellent technical skills in IVR (3-5+ years of hands-on work ... box testing. * 552567964x x MsoListParagraph">Experience working in an Agile/Scrum/Kanban ...
... testing of authentication strategies to reduce friction and improve security outcomes. Required ... IVR/call flows and telephony ecosystems • Authentication and identity verification in a phone ...
... testing of authentication strategies to reduce friction and improve security outcomes. Required ... IVR/call flows and telephony ecosystems • Authentication and identity verification in a phone ...
Sr. IVR Developer will develop and support DTMF and Voice BOTs to meet the overall goal of the ... testing cycles and post-production deployment and participate in reviewing peer coding
Sr. IVR Developer will develop and support DTMF and Voice BOTs to meet the overall goal of the ... testing cycles and post-production deployment and participate in reviewing peer coding
... testing, and deployment practices. • Perform code reviews and mentor engineers, raising the ... with IVR, voice bots, or contact center technologies. • Strong collaboration skills across ...
... testing, and deployment practices. • Perform code reviews and mentor engineers, raising the ... with IVR, voice bots, or contact center technologies. • Strong collaboration skills across ...
Software Quality Analyst
Memphis, TN · On-site
$45/hr
Experience in Messaging and IVR testing * Experience with Selenium Grid for parallel execution across browsers * Knowledge of Extent Reports 2.0 API, Data & Backend Validation * Build and execute SQL ...
Software Quality Analyst
Memphis, TN · On-site
$45/hr
Experience in Messaging and IVR testing * Experience with Selenium Grid for parallel execution across browsers * Knowledge of Extent Reports 2.0 API, Data & Backend Validation * Build and execute SQL ...
IVR Developer Location : Toronto (Hybrid) Job Type: Full Time Sr. IVR Developer will develop and ... testing cycles and post-production deployment and participate in reviewing peer coding
IVR Developer Location : Toronto (Hybrid) Job Type: Full Time Sr. IVR Developer will develop and ... testing cycles and post-production deployment and participate in reviewing peer coding
Software Quality Analyst
Memphis, TN · On-site
$45/hr
Experience in Messaging and IVR testing * Experience with Selenium Grid for parallel execution across browsers * Knowledge of Extent Reports 2.0 API, Data & Backend Validation * Build and execute SQL ...
Software Quality Analyst
Memphis, TN · On-site
$45/hr
Experience in Messaging and IVR testing * Experience with Selenium Grid for parallel execution across browsers * Knowledge of Extent Reports 2.0 API, Data & Backend Validation * Build and execute SQL ...
IVR Test Lead
$48.25 - $65.75/hr
The IVR Test Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test ...
IVR Test Lead
$48.25 - $65.75/hr
The IVR Test Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test ...
The ideal candidate will have hands-on experience with Cyara test automation platform , especially in testing IVR (Interactive Voice Response) and contact center solutions . This role requires strong ...
Quick apply
The ideal candidate will have hands-on experience with Cyara test automation platform , especially in testing IVR (Interactive Voice Response) and contact center solutions . This role requires strong ...
Testing Team Lead
Rancho Cordova, CA · On-site
Planning web and IVR test efforts to complete the customer experience * Developing and leading others to develop test plans (test cases and test scripts) * Identifying testing efforts required based ...
Testing Team Lead
Rancho Cordova, CA · On-site
Planning web and IVR test efforts to complete the customer experience * Developing and leading others to develop test plans (test cases and test scripts) * Identifying testing efforts required based ...
Staff Engineer - IVR
Bethesda, MD · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Staff Engineer - IVR
Bethesda, MD · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Staff Engineer - IVR
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Staff Engineer - IVR
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Staff Engineer - IVR
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Staff Engineer - IVR
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Staff Engineer - IVR
Dallas, TX · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Staff Engineer - IVR
Dallas, TX · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
Reviews coding, testing, and documentation of software. * Applies modern principles, methodologies ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
IVR Testing information
What is an IVR Testing job?
An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.
What are the key skills and qualifications needed to thrive in the Ivr Testing position, and why are they important?
To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.
What are the typical daily responsibilities for someone working in IVR Testing?
As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.
More about IVR Testing jobs
What cities are hiring for Ivr Testing jobs? Cities with the most Ivr Testing job openings:
What are the most commonly searched types of Ivr Testing jobs? The most popular types of Ivr Testing jobs are:
What states have the most Ivr Testing jobs? States with the most job openings for Ivr Testing jobs include:
What job categories do people searching Ivr Testing jobs look for? The top searched job categories for Ivr Testing jobs are:
Senior Consultant | Infrastructure-Contact Center | IVR Concepts
Charlotte, NC • On-site
Full-time
Posted 10 days ago
Job description
POC: Raju
Job Details:
Job title: Senior Consultant
Work Location with Zip code: Charlotte, NC 28273
Duration of the project: 6 Months
• This role requires any travel (Yes/No): NO
• Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one
• Is this a 100% remote role? NO
• Vendor rate range: XXX0
• Minimum years of experience required: 5-8 Years
• Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
• Education Qualification required: BE
Must have skills:
Manual or Automation Testing
API Testing
SQL
Nice to have skills
IVR, Kore.AI,
Nuance IVR, Avaya,
Cyara
Detailed Job Description:
The IVR QA Lead is responsible for ensuring the quality, reliability, performance, and customer experience of Interactive Voice Response IVR systems. This role leads QA activities across IVR applications, voice platforms, speech recognition systems, call flows, integrations, and customer selfservice solutions.
Minimum years of experience: 5-8 years
Education: Bachelor's or Master of Engineering
The top 3 responsibilities would expect the Subcon to shoulder and execute:
Design, develop, test, and maintain high performance, scalable, and secure Java applications
Handson experience with API creation, RAG, Vector databases
Build and maintain Microservices based architectures
Project Code: SDIT Customer Experience Tech Offshoring
Job Details:
Job title: Senior Consultant
Work Location with Zip code: Charlotte, NC 28273
Duration of the project: 6 Months
• This role requires any travel (Yes/No): NO
• Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one
• Is this a 100% remote role? NO
• Vendor rate range: XXX0
• Minimum years of experience required: 5-8 Years
• Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
• Education Qualification required: BE
Must have skills:
Manual or Automation Testing
API Testing
SQL
Nice to have skills
IVR, Kore.AI,
Nuance IVR, Avaya,
Cyara
Detailed Job Description:
The IVR QA Lead is responsible for ensuring the quality, reliability, performance, and customer experience of Interactive Voice Response IVR systems. This role leads QA activities across IVR applications, voice platforms, speech recognition systems, call flows, integrations, and customer selfservice solutions.
Minimum years of experience: 5-8 years
Education: Bachelor's or Master of Engineering
The top 3 responsibilities would expect the Subcon to shoulder and execute:
Design, develop, test, and maintain high performance, scalable, and secure Java applications
Handson experience with API creation, RAG, Vector databases
Build and maintain Microservices based architectures
Project Code: SDIT Customer Experience Tech Offshoring
About Spruce Infotech
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Exton, PA, US
Year founded
2011