ZipRecruiter

Log In

1

Helpdesk Analyst Jobs in Minnesota (NOW HIRING)

Choice Bank

Credit Analyst

Golden Valley, MN · On-site

$48K - $89K/yr

Golden Valley or Roseville The Credit Analyst role support Choice Bank's commercial and ... Know when to ask for help and know when to offer help. * Better the places we live. * Work hard. Do ...

Medtronic

Finance Analyst

Minneapolis, MN · On-site

Your unique talents will help shape the future of healthcare while building a career grounded in ... You'll create and improve reporting tools, analyze spending trends, solve reporting and system ...

Choice Bank

Credit Analyst

Minneapolis, MN · On-site

$48K - $89K/yr

Golden Valley or Roseville The Credit Analyst role support Choice Bank's commercial and ... Know when to ask for help and know when to offer help. * Better the places we live. * Work hard. Do ...

Choice Bank

Credit Analyst

Golden Valley, MN · On-site

$48K - $89K/yr

Golden Valley or Roseville The Credit Analyst role support Choice Bank's commercial and ... Know when to ask for help and know when to offer help. * Better the places we live. * Work hard. Do ...

Medtronic

Finance Analyst

Minneapolis, MN · On-site

Your unique talents will help shape the future of healthcare while building a career grounded in ... You'll create and improve reporting tools, analyze spending trends, solve reporting and system ...

US Bank

Financial Analyst

Minneapolis, MN

$92K - $109K/yr

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Key Responsibilities : -Responsible for the valuation and analysis of Elan acquisitions and Denovo ...

U.S. Bank

Financial Analyst

Minneapolis, MN · On-site

$92K - $109K/yr

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Key Responsibilities : -Responsible for the valuation and analysis of Elan acquisitions and Denovo ...

Channel

Strategic Finance Analyst

Hopkins, MN · On-site

$60K - $70K/yr

Monitor industry trends, economic conditions, and the competitive landscape to help inform and ... Prepare monthly reporting, analyze KPI trends, and translate complex financial data into clear ...

2nd Swing Golf

Inventory Analyst

Eden Prairie, MN · On-site

$80K - $110K/yr

The Inventory Analyst keeps our stock accurate, priced right, and moving across both new and used ... Help plan future orders using historical sales data on comparable models and prior-season ...

Howden Group

Actuarial Analyst

Edina, MN

Actuarial analysts are expected to develop proficiencies in completing standard analyses, while ... Willingness to be part of Howden Re's "Team First" culture and to offer help to others without ...

Superior Choice Credit Union

Credit Analyst

Duluth, MN · On-site

$25 - $35/hr

Credit Analyst Are you a numbers-driven problem solver who enjoys digging into financial details ... to helping our members and communities thrive. At Superior Choice Credit Union, your expertise ...

Danaher

$97K - $115K/yr

Join us and help reimagine healthcare, one diagnosis at a time.

previous page

Showing results 41-60

All JobsHelpdesk Analyst JobsHelpdesk Analyst Jobs in Minnesota

Helpdesk Analyst information

See Minnesota salary details

$14

$23

$35

How much do helpdesk analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for helpdesk analyst in Minnesota is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.35 per hour, depending on experience, location, and employer.

What does a helpdesk analyst do?

A Helpdesk Analyst is responsible for providing technical support and troubleshooting assistance to end users experiencing issues with computer systems, software, or hardware. They typically respond to queries via phone, email, or chat, and may resolve problems remotely or escalate complex issues to higher-level IT staff. Their goal is to ensure users can work efficiently by quickly diagnosing and resolving technical problems. In addition to problem-solving, Helpdesk Analysts may also document issues, maintain logs, and help with system updates or user training.

What skills and qualifications are needed to be a helpdesk analyst?

To thrive as a Helpdesk Analyst, you need strong problem-solving abilities, technical knowledge of computer systems and networks, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and certifications such as CompTIA A+ are highly beneficial. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues. These skills are crucial for providing timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.

What challenges does a helpdesk analyst face when supporting users remotely, and how can they be addressed?

Helpdesk Analysts often encounter challenges such as limited visibility into users’ technical environments, communication barriers, and varying levels of user technical proficiency. To address these, analysts rely on clear, step-by-step instructions, remote desktop tools, and strong problem-solving skills. Building rapport and maintaining patience with users is also key, as well as documenting solutions for future reference. Regular training and collaboration with IT teams help analysts stay updated and improve their ability to resolve complex issues efficiently.

What is the difference between Helpdesk Analyst vs Service Desk Technician?

AspectHelpdesk AnalystService Desk Technician
CertificationsCompTIA A+, HDI-SAT, Microsoft CertifiedCompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentCorporate IT support, remote and on-siteIT support centers, remote and on-site
Employer & IndustryBusinesses, IT service providersIT service desks, tech support companies
Common Search & ComparisonYesYes

The main difference between a Helpdesk Analyst and a Service Desk Technician lies in their roles' scope. Helpdesk Analysts often handle more complex issues, provide troubleshooting, and may assist with technical analysis. Service Desk Technicians typically focus on resolving common user issues, password resets, and basic troubleshooting. Both roles require similar certifications and work environments, and they are frequently compared by job seekers and employers in the IT support industry.

What are popular job titles related to Helpdesk Analyst jobs in Minnesota?

For Helpdesk Analyst jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Helpdesk Analyst jobs in Minnesota look for?

The top searched job categories for Helpdesk Analyst jobs in Minnesota are:

What are popular job titles related to Helpdesk Analyst jobs in MN?

For Helpdesk Analyst jobs in MN, the most frequently searched job titles are:

Helpdesk Analyst jobs near you
Infographic showing various Helpdesk Analyst job openings in Minnesota as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, 6% Contract, and 1% Nights. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $49,074 per year, or $23.6 per hour.

Credit Analyst

Choice Bank

Golden Valley, MN • On-site

$48K - $89K/yr

Full-time

Re-posted 28 days ago

Job description

Job Type
Full-time
Description
Location preferences: Golden Valley or Roseville
The Credit Analyst role support Choice Bank's commercial and agricultural lending areas by gathering, reviewing, and analyzing financial and credit information for prospective and existing borrowers. These positions contribute to evaluating credit quality, identifying and mitigating risk, and supporting sound loan structuring and lending decisions. Team members build expertise in Choice Bank's credit culture, underwriting standards, and analytical processes while performing tasks that strengthen the overall credit function.
Responsibilities
  • Demonstrates the ability to independently underwrite relationships with total exposure ranging from $750,000 to $10,000,000, depending on experience.
  • Reads, reviews, and understands various financial statements to include but not limited to; tax returns, balance sheet, profit and loss statements, agings, borrowing base certificates, debt schedules, equipment lists, business credit reports, credit bureau reports, rent rolls, lease agreements, fall cash flow, personal financial statement, environmental reports, and appraisals.
  • Prepares credit memos for new and renewing loan requests, clearly communicating analysis through written summaries and supporting data (charts, formulas, graphs, etc.). Responsibilities include:
    • Financial statement analysis: trends, ratios, margins, sensitivity, and pro forma.
    • Cash flow analysis: traditional and UCA.
    • Collateral analysis: BBCs, real estate and equipment appraisals, collateral audits, contracts, and purchase agreements.
    • Guarantor analysis: cash flow, personal financial statements, and credit reports.
    • Risk assessment: key risks, policy exceptions, and mitigating factors.
    • Risk rating: grid completion and rationale commentary.
  • Meets with and interview customers to develop a thorough understanding of the loan request and the business relationship.
  • Completes annual reviews, problem loan reports, risk rating changes, and other file comments to preserve the credit integrity of the loan portfolio.
  • Provides ongoing monitoring of borrowers' financial indicator covenants for compliance with loan documents.
  • Prepares various loan reports as directed from Credit Leadership.
  • Develops knowledge on SBA loan products along with policy and procedures.
  • Attends credit analysis training provided by Credit Manager as well as RMA or MBA classes.
  • Demonstrates the desire to learn new skills.
  • Proficient with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint

Requirements
  • Bachelor's degree in Accounting, Finance, or related field
  • 1-5+ years of experience as a Commercial Credit Analyst

Travel Requirement
This position requires travel to support business needs, including team collaboration, internal trainings, and cross-functional initiatives. The frequency and duration of travel will vary based on organizational priorities and team needs.
Cultural Alignment
Choice is #PeopleFirst, banking second.
People don't need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams, and recognize the success in bringing people and banking together in our communities.
In contributing to our culture, Choice team members are guided by our core values.
  • Embrace change and encourage innovation.
  • Know when to ask for help and know when to offer help.
  • Better the places we live.
  • Work hard. Do the right thing. Have a little fun.

Our vision of Diversity at Choice is supported by our #PeopleFirst mission and our core values.
Being #PeopleFirst means that Choice is committed to focusing attention and resources towards creating an environment where everyone feels respected and valued and can do their best work. Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices. We can use our diversity to fuel creativity and innovation and bring us closer to our customers and the communities we serve. Be welcome at Choice. We can see you here.
Disclosure
This job description is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a significant risk to the health and safety of themselves or other employees.
All employment at Choice Financial Group is "at will" employment. This position description does not create an employment contract, implied or otherwise.
The base salary for this role is listed below. This pay range is posted to comply with wage transparency laws. The base salary may vary based on skill, ability, knowledge, experience, and geographic location. Full-time employees are also eligible for a competitive bonus and benefits package.
Salary Description
$48,851.50 - $89,067.38 / year

Apply