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Help Desk Internship Jobs in Minnesota (NOW HIRING)

Grand View Lodge

Hospitality Intern

Nisswa, MN · On-site

$16 - $18/hr

Guest Services / Front Desk * Golf Operations * Culinary / Kitchen * Or another area that fits your ... Help resolve guest concerns with professionalism and care * Support behind-the-scenes tasks that ...

Fair Hills Resort

Event Director

Detroit Lakes, MN · On-site

$50K - $68K/yr

... help create memorable experiences for our guests. This position is ideal for someone who enjoys ... Teach and train interns to assist with all event operations General Management Team * Assist with ...

Fair Hills Resort

Event Director

Detroit Lakes, MN · On-site

$50K - $68K/yr

... help create memorable experiences for our guests. This position is ideal for someone who enjoys ... Teach and train interns to assist with all event operations General Management Team * Assist with ...

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Help Desk Internship information

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How much do help desk internship jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for help desk internship in Minnesota is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.60 per hour, depending on experience, location, and employer.

What is a help desk internship?

A Help Desk Internship is an entry-level position where interns assist with technical support tasks, helping users resolve hardware, software, and network issues. Interns typically work alongside experienced IT professionals to learn troubleshooting techniques and gain hands-on experience in customer service and technical problem-solving. This role is ideal for students or recent graduates looking to build foundational IT skills and explore a potential career in information technology.

What are the key skills and qualifications needed to thrive as a help desk intern?

To thrive as a Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting, and customer service, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and productivity software like Microsoft Office is commonly required. Strong communication skills, patience, and a willingness to learn help you stand out in this position. These skills ensure efficient technical support, positive user experiences, and successful contribution to IT teams.

What are some typical challenges faced during a help desk internship, and how can interns effectively overcome them?

Help Desk interns often encounter challenges such as managing a high volume of support requests, troubleshooting unfamiliar technical issues, and communicating solutions to users with varying technical backgrounds. To overcome these hurdles, interns should prioritize tasks, actively seek guidance from experienced team members, and leverage available documentation and knowledge bases. Building strong communication skills and maintaining a positive, patient attitude can also help interns provide excellent customer service while gaining confidence in their technical abilities.

What is the difference between Help Desk Internship vs Help Desk Technician?

AspectHelp Desk InternshipHelp Desk Technician
Required CredentialsTypically pursuing or recently completed a related degree; no formal certification requiredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentEntry-level, training-focused, often in a corporate or IT support settingFull-time, operational support role in IT departments or service desks
Employer & Industry UsageInternships offered by companies for training; used as a stepping stoneStandard role in IT support across various industries

In summary, a Help Desk Internship is an entry-level, training-focused position for students or recent graduates, while a Help Desk Technician is a full-time role requiring more experience and certifications. Internships serve as a learning opportunity, whereas technicians provide ongoing technical support.

What are the most commonly searched types of Help Desk jobs in Minnesota?

The most popular types of Help Desk jobs in Minnesota are:

What are popular job titles related to Help Desk Internship jobs in Minnesota?

For Help Desk Internship jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Help Desk Internship jobs in Minnesota look for?

The top searched job categories for Help Desk Internship jobs in Minnesota are:

What cities in Minnesota are hiring for Help Desk Internship jobs?

Cities in Minnesota with the most Help Desk Internship job openings:

Help Desk Internship jobs near you
Infographic showing various Help Desk Internship job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,463 per year, or $20.4 per hour.

Summer 2027 Technical Support Internship

Elire

Minneapolis, MN

$15.75 - $20/hr

Temporary, Internship

Posted 8 days ago

Job description

Elire is currently in search of a Summer 2027 Technical Support Internship to join our Operations team during the Summer of 2027. The individual in this role will assist in help desk/technical support situations, i.e. configurations, networks, systems, hardware and other IT tasks critical to Elire. Come be part of a fast-paced team atmosphere where you will be exposed to technical support projects and initiatives within a software and management consulting organization.

Role Overview:

  • Position is based at Elire's Minneapolis office
  • Individual will work independently as well as in a team setting
  • Individual provides support to employees, consultants, and all internal departments
  • Internship can be for up to 40 hours per week and is paid

As a Tech Support Intern your responsibilities will include, but not limited to:

  • Understand and set up employee laptops including understanding employee software needs
  • Support the Administrator in Microsoft technologies, including Entra ID, Intune, Exchange Online, SharePoint, and Teams.
  • Support the Administrator in additional business applications, including Salesforce and other SaaS platforms used by the organization.
  • Help with and track IT assets

Main Office & Remote Technical Support and Corporate Desktop Support:

  • Support new employee onboarding and offboarding IT needs
  • Provide end-user desktop support and troubleshooting assistance
  • System Management and Administration: Monitor our Cloud based systems and serve as the point person for support tickets and issue resolution

Knowledge/Skills/Abilities

  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Strong communication skills
  • Excellent organizational and coordination skills with attention to detail
  • Strong analytical skills with problem solving abilities
  • Proven sensitivity to cultural diversity in the business environment
  • Actively pursuing degree in IT related field - Computer Science, MIS, IT Technology, etc.

All applicants must also meet the following requirements:

  • Legally able to work for any employer in the US
  • Excellent verbal and written communication skills in English

Elire is a business and IT consulting firm based in Minneapolis, MN. We are an Oracle Certified Service Provider (CSP) in the PeopleSoft Enterprise Product Focus Area with over one hundred clients in the Public and Fortune 500 Financial, Services, and Utilities Sectors have benefited from Elire's hands-on guidance and knowledge. To learn more visit our website at www.elire.com.

Elire is proud to be an Equal Opportunity Employer. We encourage all qualified candidates to apply, regardless of race, color, gender, age, religion, national origin, disability, marital status, sexual orientation, or veteran status.

Employment Type: Intern

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