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Contract Help Desk Jobs in Minnesota (NOW HIRING)

Commitment to customer satisfaction Skills Help desk, Support, Help desk support, Troubleshooting ... a Contract position based out of Golden Valley, MN. Pay and Benefits The pay range for this ...

... a Contract position based out of Golden Valley, MN. Pay and Benefits The pay range for this ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Commitment to customer satisfaction Skills Help desk, Support, Help desk support, Troubleshooting ... a Contract position based out of Golden Valley, MN. Pay and Benefits The pay range for this ...

... a Contract position based out of Golden Valley, MN. Pay and Benefits The pay range for this ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Service Desk Support Analyst

Saint Paul, MN · On-site

$20.75 - $28.25/hr

Contract Position Overview We are seeking a Service Desk Support Analyst to provide first-level technical support for approximately 5,000 end users. The analyst will handle IT incidents and service ...

Help Desk Technician * Desktop Support Analyst * Junior Systems Administrator * IT Generalist Job Type & Location This is a Contract to Hire position based out of Eden Prairie, MN. Pay and Benefits ...

... Help desk support,Office 365,Application support,Phone support,project support,azure,microsoft office,networking Experience Level Intermediate Level Job Type & Location This is a Contract to Hire ...

Handling escalated member concerns while also providing Help Desk support for the Customer Service ... Supporting contract performance guarantees by performing other duties as deemed?necessary ...

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... contract. HVMG is an equal opportunity employer. We will not discriminate against employees or ...

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Contract Help Desk information

Are contract help desk jobs still in demand?

Contract help desk jobs remain in demand due to ongoing needs for IT support across various industries. These roles often require technical skills, customer service abilities, and familiarity with help desk software, making them a consistent option for IT professionals seeking temporary or flexible work. Demand can vary based on industry trends and technological advancements, but overall, these positions continue to be available.

Is a contract help desk a stressful job?

A contract help desk role can be stressful due to high call volumes, troubleshooting technical issues, and meeting response time expectations. Success often depends on strong communication skills, technical knowledge, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Help Desk jobs in Minnesota? The most popular types of Help Desk jobs in Minnesota are:
What cities in Minnesota are hiring for Contract Help Desk jobs? Cities in Minnesota with the most Contract Help Desk job openings:
Infographic showing various Contract Help Desk job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Full-time

Re-posted 15 days ago


Job description

Job Title: Help Desk Specialist
Client: Food Manufacturing Company
Duration: 6 Months (Temp-to-Hire)
Location: Wayzata, MN 55391 (Hybrid)
Shift: 1st Shift (8:00 AM - 5:00 PM, Hybrid (3 days onsite, 2 days remote))

Job Summary:
This role supports order management and internal customer service processes, with a strong focus on ticket migration and administrative operations. The position involves handling repetitive, process-driven tasks to ensure smooth order processing and system transitions.
Key Responsibilities:
  • Process customer orders including intake, confirmation, and fulfillment support
  • Assist in order management activities such as pricing, stock allocation, credit, and transportation coordination
  • Update stakeholders on order status and resolve routine issues
  • Generate and manage order-related documentation
  • Identify process gaps and support basic corrective actions
  • Handle clerical and administrative tasks with minimal supervision
  • Support internal teams by providing insights on orders, invoices, and contract balances

Ticket Migration Responsibilities (Core Focus):
  • Migrate tickets from Helix to ServiceNow
  • Perform repetitive, process-based tasks (high-volume ticket handling)
  • Transfer and map data between systems manually where required
  • Work with internal teams to ensure data accuracy and completeness
  • No direct customer interaction involved

Required Skills & Qualifications:
  • Exposure to ticketing systems (ServiceNow, Helix Remedy)
  • Strong Microsoft Office skills (mandatory)
  • Basic computer proficiency and administrative skills
  • Ability to handle repetitive, high-volume tasks efficiently
  • Strong attention to detail and accuracy
  • Ability to work independently with minimal supervision

Preferred Skills:
  • Basic understanding of order management or administrative workflows
  • Prior customer service or support experience

Workload Insights:
  • High-volume environment (5,000+ tickets backlog)
  • ~300+ tickets received daily (team level)
  • Manual effort required due to system differences

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