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Contract Help Desk Jobs in Minnesota (NOW HIRING)

About the Role We're looking for a patient, detail-oriented full-time Help Desk Specialist to be ... S. citizenship required due to Federal Contract Requirements. * Familiarity with HubSpot (or a ...

New

Help Desk Technician II

Hamel, MN · On-site

$21.50 - $29/hr

Help Desk Technician II FLSA Status: Exempt Department: Information Technology Reports to: Quality ... Maintain corporate print service/maintenance contracts for the region. * Respond to global helpdesk ...

Help Desk Technician II

Hamel, MN

$21.50 - $29/hr

Help Desk Technician II FLSA Status: Exempt Department: Information Technology Reports to: Quality ... Maintain corporate print service/maintenance contracts for the region. * Respond to global helpdesk ...

Commitment to customer satisfaction Skills Help desk, Support, Help desk support, Troubleshooting ... a Contract position based out of Golden Valley, MN. Pay and Benefits The pay range for this ...

... a Contract position based out of Golden Valley, MN. Pay and Benefits The pay range for this ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

... Contract to Hire position based out of Brooklyn Park, MN. Pay and Benefits The pay range for this ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Respond to help desk tickets, telephone calls, email, and walk-up requests for support * Manage the ... Contract to Hire position based out of Brooklyn Park, MN. Pay and Benefits The pay range for this ...

Respond to help desk tickets, telephone calls, email, and walk-up requests for support * Manage the ... a Contract position based out of Brooklyn Park, MN. Pay and Benefits The pay range for this ...

Description Essential Job Functions • Triage user issues and requests. • Respond to help desk ... a Contract position based out of Brooklyn Park, MN. Pay and Benefits The pay range for this ...

Hands-on help desk or service desk experience -- high call volume environment experience strongly ... ITIL certification Job Type & Location This is a Contract position based out of Minneapolis, MN.

Hands-on help desk or service desk experience -- high call volume environment experience strongly ... ITIL certification Job Type & Location This is a Contract position based out of Minneapolis, MN.

Respond to help desk tickets, telephone calls, email, and walk-up requests for support * Manage the ... a Contract position based out of Brooklyn Park, MN. Pay and Benefits The pay range for this ...

Description Essential Job Functions • Triage user issues and requests. • Respond to help desk ... a Contract position based out of Brooklyn Park, MN. Pay and Benefits The pay range for this ...

Help Desk Technician * Desktop Support Analyst * Junior Systems Administrator * IT Generalist Job Type & Location This is a Contract to Hire position based out of Eden Prairie, MN. Pay and Benefits ...

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Contract Help Desk information

What are the most commonly searched types of Help Desk jobs in Minnesota?

The most popular types of Help Desk jobs in Minnesota are:

What cities in Minnesota are hiring for Contract Help Desk jobs?

Cities in Minnesota with the most Contract Help Desk job openings:

Infographic showing various Contract Help Desk job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Full-time

Re-posted 5 days ago


Job description

Job Title: Help Desk Specialist
Client: Food Manufacturing Company
Duration: 6 Months (Temp-to-Hire)
Location: Wayzata, MN 55391 (Hybrid)
Shift: 1st Shift (8:00 AM - 5:00 PM, Hybrid (3 days onsite, 2 days remote))

Job Summary:
This role supports order management and internal customer service processes, with a strong focus on ticket migration and administrative operations. The position involves handling repetitive, process-driven tasks to ensure smooth order processing and system transitions.
Key Responsibilities:
  • Process customer orders including intake, confirmation, and fulfillment support
  • Assist in order management activities such as pricing, stock allocation, credit, and transportation coordination
  • Update stakeholders on order status and resolve routine issues
  • Generate and manage order-related documentation
  • Identify process gaps and support basic corrective actions
  • Handle clerical and administrative tasks with minimal supervision
  • Support internal teams by providing insights on orders, invoices, and contract balances

Ticket Migration Responsibilities (Core Focus):
  • Migrate tickets from Helix to ServiceNow
  • Perform repetitive, process-based tasks (high-volume ticket handling)
  • Transfer and map data between systems manually where required
  • Work with internal teams to ensure data accuracy and completeness
  • No direct customer interaction involved

Required Skills & Qualifications:
  • Exposure to ticketing systems (ServiceNow, Helix Remedy)
  • Strong Microsoft Office skills (mandatory)
  • Basic computer proficiency and administrative skills
  • Ability to handle repetitive, high-volume tasks efficiently
  • Strong attention to detail and accuracy
  • Ability to work independently with minimal supervision

Preferred Skills:
  • Basic understanding of order management or administrative workflows
  • Prior customer service or support experience

Workload Insights:
  • High-volume environment (5,000+ tickets backlog)
  • ~300+ tickets received daily (team level)
  • Manual effort required due to system differences

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