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Nc Fast Help Desk Jobs in Minnesota (NOW HIRING)

Purpose Brands LLC

Manager, Help Desk

Woodbury, MN · On-site

$108K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a great position for someone who is looking to expand their career, and join a company with a fun, fast-paced and inspirational culture. The Help Desk Manager will lead and optimize ...

Purposebrands

Manager, Help Desk

Woodbury, MN · Hybrid

$108K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a great position for someone who is looking to expand their career, and join a company with a fun, fast-paced and inspirational culture. The Help Desk Manager will lead and optimize ...

Fastenal Company

Distribution Center Help Desk

Winona, MN · On-site

$15/hr

  • Retirement

Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Working as Part-time Distribution Center Help Desk, you will provide customer service to ...

Fastenal Company

Distribution Center Help Desk

Winona, MN · On-site

$40K - $43K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Working as Full-time Distribution Center Help Desk, you will provide customer service to ...

Synchronicity, Inc.

Be Seen First

IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

  • Medical

  • Retirement

  • PTO

Job Summary We are seeking a motivated and customer-oriented Help Desk Technician to provide ... a fast-paced environment. Key Responsibilities · Respond promptly to user inquiries via phone ...

Synchronicity, Inc.

Be Seen First

IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

  • Medical

  • Retirement

  • PTO

Job Summary We are seeking a motivated and customer-oriented Help Desk Technician to provide ... a fast-paced environment. Key Responsibilities · Respond promptly to user inquiries via phone ...

defi AUTO LLC

Client Support Desk Analyst

Saint Paul, MN · On-site

$60K - $75K/yr

We have more than three decades of experience helping lenders reduce time-to-market, streamline ... In this position, you will work in a fast-paced environment and interface directly with system ...

Netrio

Service Desk Analyst 2

Golden Valley, MN · Hybrid

$65K - $75K/yr

  • Medical

  • Dental

  • Life

  • Retirement

... better help to serve each of them when the need arises. Customer service will be an important ... Being a fast learner, who can keep up with changing trends in a rapidly evolving industry. WORK ...

Revel Staffing

IT Manager

Minneapolis, MN

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation ... Ability to work effectively in a fast-paced, on-site healthcare environment * Associate or bachelor ...

Allstar

IT Support Specialist

Gaylord, MN

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support a fast-paced environment with multiple clients, systems, and architectures What We're Looking For * 1-3+ years of IT support or help desk experience * MSP experience strongly preferred

Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support a fast-paced environment with multiple clients, systems, and architectures What We're Looking For * 1-3+ years of IT support or help desk experience * MSP experience strongly preferred

AllStar

IT Support Specialist Tier II

Gaylord, MN · On-site

$50K - $55K/yr

  • Dental

  • Vision

... neededSupport a fast-paced environment with multiple clients, systems, and architecturesWhat We're Looking For1-3+ years of IT support or help desk experienceMSP experience strongly ...

Nokomis Family Dental

Front Desk Manager

Minneapolis, MN · On-site

$32 - $38/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Our practice is built on going the extra mile to help our patients feel at ease, and we are looking ... a fast-paced environment while maintaining attention to detail. Requirements * Dentrix

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Showing results 1-20

All JobsNc Fast Help Desk JobsNc Fast Help Desk Jobs in Minnesota

Nc Fast Help Desk information

See Minnesota salary details

$36.7K

$82.1K

$121.9K

How much do nc fast help desk jobs pay per year?

As of Aug 15, 2026, the average yearly pay for nc fast help desk in Minnesota is $82,057.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $97,900.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.

What are popular job titles related to Nc Fast Help Desk jobs in Minnesota?

For Nc Fast Help Desk jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Nc Fast Help Desk jobs in Minnesota look for?

The top searched job categories for Nc Fast Help Desk jobs in Minnesota are:

What cities in Minnesota are hiring for Nc Fast Help Desk jobs?

Cities in Minnesota with the most Nc Fast Help Desk job openings:

Nc Fast Help Desk jobs near you
Infographic showing various Nc Fast Help Desk job openings in Minnesota as of June 2026, with employment types broken down into 86% Full Time, 2% Part Time, 2% Temporary, and 10% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $82,057 per year, or $39.5 per hour.

Manager, Help Desk

Purpose Brands LLC

Woodbury, MN • On-site

$108K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Job description

Purpose Brands, the parent company of Orangetheory, Anytime Fitness, Waxing the City, and The Bar Method, is seeking a Help Desk Manager to join its team. This is a great position for someone who is looking to expand their career, and join a company with a fun, fast-paced and inspirational culture.
The Help Desk Manager will lead and optimize technology support for PB-level employees across all brands. This individual will oversee the Help Desk team responsible for daily technology requests, onboarding/offboarding, and lifecycle management of employee hardware and software tools.
This role is ideal for someone who is passionate about people and process, has a strong IT support background, and can lead teams in a high-growth, service-driven environment. The Manager will ensure timely and high-quality support while improving processes, tools, and employee satisfaction.
PURPOSE / IMPACT (Duties & Essential Functions)
  • Lead the daily operations of the Help Desk team, ensuring timely, high-quality technology support for PB-level employees.
  • Supervise and coach Help Desk staff, fostering a culture of responsiveness, accountability, and continuous improvement.
  • Oversee onboarding and offboarding processes, including account provisioning, hardware deployment and recovery, and system access management.
  • Manage the full lifecycle of employee devices and tools, ensuring accurate tracking, maintenance, upgrades, and secure disposal.
  • Provide technical leadership and escalation support for Level 1 issues, including endpoint troubleshooting, software access, and peripheral device problems.
  • Administer and support Microsoft 365 suite, Windows/macOS operating systems, and endpoint security tools.
  • Oversee support for video conferencing technologies including Zoom and Microsoft Teams, ensuring high availability and usability.
  • Manage and troubleshoot issues related to identity and access management systems (e.g., Okta, Azure AD).
  • Maintain and continuously improve Help Desk documentation, internal knowledge bases, and standard operating procedures.
  • Monitor service queues, analyze trends in ticket volumes and SLA performance, and implement process improvements based on data insights.
  • Collaborate with ITSM, Infrastructure, and Security teams to ensure aligned and secure service delivery.
  • Support internal audits and compliance initiatives through effective documentation, device controls, and account governance.

REQUIRED QUALIFICATIONS / EXPERIENCE
  • 4+ years of experience in IT support or Help Desk operations, including at least 1 year in a supervisory or team lead role.
  • Hands-on experience managing support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), Windows and macOS environments.
  • Proficient in supporting video conferencing platforms such as Zoom and Microsoft Teams.
  • Working knowledge of identity and access management platforms (e.g., Okta, Azure Active Directory).
  • Strong understanding of ITIL principles and experience with ticketing systems such as Zendesk or Jira Service Management.
  • Proven ability to manage onboarding/offboarding, asset tracking, and endpoint lifecycle processes.
  • Excellent communication, leadership, and problem-solving skills with a focus on customer service and team development.
  • Experience working with hybrid or distributed support teams across multiple time zones.
  • Associate's or Bachelor's degree in Information Technology or a related field preferred; relevant certifications (CompTIA A+, Microsoft, ITIL) are a plus.

COMPETENCIES
  • People Leadership & Coaching
  • Service Excellence & Empathy
  • Process Optimization
  • Technical Troubleshooting
  • Communication & Documentation
  • Data-Driven Decision Making

SALARY: 84,000-$108,000
What's in it for you?
We offer a competitive salary along with exceptional benefits such as:
  • Medical, Dental and Vision Coverage
  • Hybrid Work Environment
  • Life and Disability Insurance
  • Unlimited Time off + Paid Holidays
  • Flexible Friday's between Memorial Day and Labor Day
  • 401(K) Savings Plan Matching at 4%
  • 10 Coaching and Therapy sessions
  • Mental Health Benefits
  • Brand Discounts & Reimbursements
  • In-house workout facilities
  • Professional Development Opportunities
  • Team Building, Employee Engagement Activities & so much more

WORK SCHEDULE
Purpose Brands LLC, currently observe the following hybrid work model for employees at our Boca Raton (FL), Woodbury (MN), and Seattle (WA) offices:
  • Remote optional: Fridays
  • On-site days: Mondays, Tuesdays, Wednesdays and Thursdays

DIVERSITY, EQUITY, AND INCLUSION STATEMENT
Purpose Brands is committed to encouraging, facilitating, and upholding an environment centered on diversity, equity, and inclusion across every facet of the Purpose Brands. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing, and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
EEO STATEMENT
Purpose Brands provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

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