Green, OH · On-site
$19.50 - $26.75/hr
We are looking for a Help Desk Analyst to support a security-focused operation in Green, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues ...
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Green, OH · On-site
$19.50 - $26.75/hr
We are looking for a Help Desk Analyst to support a security-focused operation in Green, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues ...
$17.25 - $23.75/hr
Help Desk analysts are the primary point of contact for all users of technology seeking technical assistance. PRIMARY DUTIES AND RESPONSIBILITIES: · Provide support and resolve technical issues to ...
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$17.25 - $23.75/hr
Help Desk analysts are the primary point of contact for all users of technology seeking technical assistance. PRIMARY DUTIES AND RESPONSIBILITIES: · Provide support and resolve technical issues to ...
$19.75 - $26.75/hr
Help Desk Analyst Company: American Commercial Barge Line Location: ACBL HQ - Jeffersonville, IN Job Type: Full-Time; Salary Ready to launch your IT career with a company that keeps America ...
New
$19.75 - $26.75/hr
Help Desk Analyst Company: American Commercial Barge Line Location: ACBL HQ - Jeffersonville, IN Job Type: Full-Time; Salary Ready to launch your IT career with a company that keeps America ...
New
$17.25 - $23.75/hr
Help Desk analysts are the primary point of contact for all users of technology seeking technical assistance. PRIMARY DUTIES AND RESPONSIBILITIES: · Provide support and resolve technical issues to ...
$17.25 - $23.75/hr
Help Desk analysts are the primary point of contact for all users of technology seeking technical assistance. PRIMARY DUTIES AND RESPONSIBILITIES: · Provide support and resolve technical issues to ...
Little Rock, AR · On-site
$19.75 - $26.75/hr
Ability to work in a team environment Working Relationships The Help Desk Analyst has regular contact with elected court officials and court staff throughout the state, department staff, other state ...
Little Rock, AR · On-site
$19.75 - $26.75/hr
Ability to work in a team environment Working Relationships The Help Desk Analyst has regular contact with elected court officials and court staff throughout the state, department staff, other state ...
$19.75 - $27/hr
... Help Desk Analysts to assist with production support analysis and resolution of escalated Help Desk tickets. This is an Application/Production Support position where the selected candidate will ...
$19.75 - $27/hr
... Help Desk Analysts to assist with production support analysis and resolution of escalated Help Desk tickets. This is an Application/Production Support position where the selected candidate will ...
Middletown, CT · On-site
$20.75 - $28.50/hr
Help Desk Analyst 12 Months 1225 Silver Street Middletown, Connecticut 06457 Note: Candidate Must Be Local Works on-site in Middletown, CT Must pass drug screening Must pass background check (local ...
Middletown, CT · On-site
$20.75 - $28.50/hr
Help Desk Analyst 12 Months 1225 Silver Street Middletown, Connecticut 06457 Note: Candidate Must Be Local Works on-site in Middletown, CT Must pass drug screening Must pass background check (local ...
White Plains, NY · On-site
$21.25 - $29/hr
Help Desk Analyst Job Responsibilities : Responsibilities of this role will include: * Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a ...
White Plains, NY · On-site
$21.25 - $29/hr
Help Desk Analyst Job Responsibilities : Responsibilities of this role will include: * Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a ...
Quantico, VA · On-site
$22 - $30.25/hr
They are seeking a Help Desk Analyst to provide support for both internal and external customers by addressing issues related to computer systems, software, and hardware, while managing incidents and ...
Quantico, VA · On-site
$22 - $30.25/hr
They are seeking a Help Desk Analyst to provide support for both internal and external customers by addressing issues related to computer systems, software, and hardware, while managing incidents and ...
$20 - $27.25/hr
Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve ...
$20 - $27.25/hr
Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve ...
Coeur D Alene, ID · On-site
$20 - $27.25/hr
As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve hardware ...
Coeur D Alene, ID · On-site
$20 - $27.25/hr
As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve hardware ...
Machias, ME · On-site
$23.75 - $32.50/hr
Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 Interview: Virtual Interview Note: Travel is required for this position. They will need to utilize ...
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Machias, ME · On-site
$23.75 - $32.50/hr
Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 Interview: Virtual Interview Note: Travel is required for this position. They will need to utilize ...
Philadelphia, PA · On-site
$20.75 - $28.25/hr
Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application
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Philadelphia, PA · On-site
$20.75 - $28.25/hr
Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application
Pittsburgh, PA · Hybrid
$20 - $27.25/hr
Hybrid work environment An excellent career opportunity is currently available for a Help Desk Analyst located at Aires Pittsburgh office. This exciting opportunity is in a high growth environment ...
Pittsburgh, PA · Hybrid
$20 - $27.25/hr
Hybrid work environment An excellent career opportunity is currently available for a Help Desk Analyst located at Aires Pittsburgh office. This exciting opportunity is in a high growth environment ...
$24 - $27/hr
Help Desk Analyst Classification: Non-Exempt Reports To: Help Desk Manager Pay scale: $24.00 - $27.00 The compensation range provided complies with state-specific laws. Factors that may be used to ...
New
$24 - $27/hr
Help Desk Analyst Classification: Non-Exempt Reports To: Help Desk Manager Pay scale: $24.00 - $27.00 The compensation range provided complies with state-specific laws. Factors that may be used to ...
New
$24 - $27/hr
Help Desk Analyst Classification: Non-Exempt Reports To: Help Desk Manager Pay scale: $24.00 - $27.00 The compensation range provided complies with state-specific laws. Factors that may be used to ...
New
$24 - $27/hr
Help Desk Analyst Classification: Non-Exempt Reports To: Help Desk Manager Pay scale: $24.00 - $27.00 The compensation range provided complies with state-specific laws. Factors that may be used to ...
New
Pittsburgh, PA · Hybrid
$20 - $27.25/hr
An excellent career opportunity is currently available for a Help Desk Analyst local to the Aires Pittsburgh office. This exciting opportunity is in a high growth environment where you will utilize ...
Pittsburgh, PA · Hybrid
$20 - $27.25/hr
An excellent career opportunity is currently available for a Help Desk Analyst local to the Aires Pittsburgh office. This exciting opportunity is in a high growth environment where you will utilize ...
$18.25 - $25/hr
Join MyCHN as a Help Desk Analyst I At MyCHN (My Community Health Network) , we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are ...
New
$18.25 - $25/hr
Join MyCHN as a Help Desk Analyst I At MyCHN (My Community Health Network) , we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are ...
New
Valencia, CA · On-site
$24 - $27/hr
Help Desk Analyst Classification: Non-Exempt Reports To: Help Desk Manager Pay scale: $24.00 - $27.00 The compensation range provided complies with state-specific laws. Factors that may be used to ...
Valencia, CA · On-site
$24 - $27/hr
Help Desk Analyst Classification: Non-Exempt Reports To: Help Desk Manager Pay scale: $24.00 - $27.00 The compensation range provided complies with state-specific laws. Factors that may be used to ...
Woodbury, NY · On-site
$60K - $65K/yr
The Help Desk Analyst is a critical member of the IT department, serving as the primary point of contact for end-user technical support and system administration dedicated to the Woodbury office as ...
Woodbury, NY · On-site
$60K - $65K/yr
The Help Desk Analyst is a critical member of the IT department, serving as the primary point of contact for end-user technical support and system administration dedicated to the Woodbury office as ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
| Aspect | Entrylevel Help Desk Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | High school diploma or equivalent; often holds certifications like CompTIA A+ |
| Work Environment | Support teams in corporate or IT service settings, providing remote or on-site assistance | IT support centers, corporate offices, or client sites, handling technical issues |
| Employer & Industry Usage | Common in various industries including healthcare, finance, and tech | Primarily in IT service providers and internal corporate IT departments |
Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.
We are looking for a Help Desk Analyst to support a security-focused operation in Green, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues, documenting findings clearly, and assisting field teams through responsive support. The position begins with daytime training and access setup, then moves to evening shift-8PM-6AM and a four-day, 10-hour schedule Monday through Thursday. You will play a key role in identifying application issues, managing ticket activity, and helping maintain consistent technical support throughout the project.
Responsibilities:
• Provide frontline technical assistance by handling incoming support requests from field technicians and guiding them through issue resolution.
• Review application behavior before and after switch upgrade activities, recording any defects, inconsistencies, or performance concerns discovered during testing.
• Create, update, and track service desk tickets to ensure problems are documented accurately and routed for timely follow-up.
• Troubleshoot Windows-based desktop and user access issues using sound diagnostic methods and clear communication.
• Support account-related tasks within Active Directory, including access validation and basic user environment troubleshooting.
• Maintain detailed records of incidents, observations, and outcomes to support reporting and resolution efforts.
• Participate in required training and onboarding activities to obtain network access and become fully prepared for project support needs.
• Experience working in a help desk, service desk, or desktop support environment.
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Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.
Recruiting and staffing services
10,000+ Employees
San Ramon, CA, US
1948
