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Entrylevel Help Desk Analyst Jobs in Hawaii (NOW HIRING)

Help Desk Technician

Honolulu, HI · On-site

$19.75 - $26.75/hr

We are seeking a Help Desk Specialist to support our client out of Honolulu, HI, serving as the ... Responsibilities : • Gather and analyze information about the user's issue to answer basic ...

Help Desk Technician

Honolulu, HI · On-site

$40K - $50K/yr

We are seeking a Help Desk Specialist to support our client out of Honolulu HI. The successful ... The role will serve as the initial point of contact and will gather and analyze information about ...

Help Desk Technician

Honolulu, HI · On-site

$40K - $50K/yr

We are seeking a Help Desk Specialist to support our client out of Honolulu HI. The successful ... The role will serve as the initial point of contact and will gather and analyze information about ...

Candidates may come from a traditional Business Analyst experience or from a Tier 2-3 Help Desk or Application Support experience, provided they have experience supporting enterprise applications and ...

Candidates may come from a traditional Business Analyst experience or from a Tier 2-3 Help Desk or Application Support experience, provided they have experience supporting enterprise applications and ...

... desk support, Help desk, Office 365 Top Skills Details Desktop,Support,Customer service ... Entry Level Job Type & Location This is a Contract position based out of Honolulu, HI. Pay and ...

Helpdesk Technician Clearance: TS/SCI Location: Honolulu, HI Salary: $70,000-100,000 Position ... HDI Support Center Analyst (HDI-SCA) certification. * Experience supporting military operations or ...

Helpdesk Technician

Honolulu, HI · On-site

$19.75 - $26.75/hr

ISPA Technology is seeking a Helpdesk Technician to provide Tier 1 and Tier 2 support for a DoD ... Analyst (HDI-SCA) certification. • Experience supporting military operations or exercises.

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IT Field Technician

Honolulu, HI · On-site

$16 - $20/hr

We are looking for an entry-level Field Technician who wants to begin a career in information ... Previous help desk, field service, computer repair, or technical support experience * Experience ...

Experience Level: Entry Level * Workplace Type: Onsite * Location: Lihue, Hawaii (Kauai) Key Skills Desktop Support • Help Desk • Windows • Imaging • Deployment • Troubleshooting • Active ...

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Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Hawaii? For Entrylevel Help Desk Analyst jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Hawaii look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Hawaii are:
What cities in Hawaii are hiring for Entrylevel Help Desk Analyst jobs? Cities in Hawaii with the most Entrylevel Help Desk Analyst job openings:

Help Desk Technician

CALIBRE Systems, Inc.

Honolulu, HI • On-site

$19.75 - $26.75/hr

Full-time

Re-posted 26 days ago


Job description

Job Summary:
CALIBRE Systems, Inc. is an employee-owned mission focused solutions and digital transformation company. We are seeking a Help Desk Specialist to support our client out of Honolulu, HI, serving as the initial point of contact for technical support and troubleshooting user issues related to hardware and applications.
Responsibilities:
• Gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products.
• Provides technical support of hardware, systems, sub-systems and/or applications.
• Assists with navigating around application menus, may be required to remote into customer’s computer.
• Troubleshoot network connectivity issues, working with remote employees on a corporate network.
Qualifications:
Required:
• Prior IT Service Desk operations experience
• Active SECRET clearance
• Current Comptia certification
• Proficient with troubleshooting all Windows Operating systems
• Ability to troubleshoot and resolve email issues, specifically MS Outlook
• Ability to communicate clearly and effectively, both verbally and in writing
• Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer’s issues
• High School Diploma or equivalent
• Must perform well as part of a team under direct supervision
• Excellent written and verbal communications
• Must have one of the following: Network+, A+ or Security+ Certification
• Must have an active DoD Secret clearance or higher
• Previous computer technical support
• Understanding of Active Directory to unlock and reset passwords
• Proficient knowledge and understanding of Service Desk software and hardware technologies
Company:
CALIBRE Systems, Inc. (CALIBRE) is an employee-owned mission-focused solutions and digital transformation company supporting government and industry. Founded in 1989, the company is headquartered in Alexandria, USA, with a team of 501-1000 employees. The company is currently Late Stage.