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Entry Level It Support Jobs (NOW HIRING)

dbHMS

Entry Level IT Generalist

Chicago, IL · On-site

They are seeking an Entry Level IT Generalist to support the IT Coordinator in maintaining office technology and assisting with helpdesk operations across the country. Responsibilities : • Operate ...

MY WIRELESS

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

Sentinel Blue

IT Support Technician

$42K - $55K/yr

This role is for an entry-level IT support person or administrator with strong customer service skills . Our ideal person for this role is a natural communicator, empathetic and technically-inclined.

3-Dimensional Services Group

IT Coordinator

Lapeer, MI · On-site

3 Dimensional Services is seeking an Entry Level IT Professional to support and troubleshoot hardware and application installations. The selected candidate will work alongside staff to provide first ...

Caterpillar Inc.

$82K - $103K/yr

Client Support Services * Cybersecurity * Solar Analytics * Infrastructure Services * Manufacturing Information Technology Interfacing with critical support and business roles to develop an ...

New

Global Data Systems Inc.

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

The IT Support Intern is a supervised, entry-level learning position designed to introduce students and early-career candidates to service desk operations at Global Data Systems (GDS). Working ...

Global Data Systems Inc

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

Description The IT Support Intern is a supervised, entry-level learning position designed to introduce students and early-career candidates to service desk operations at Global Data Systems (GDS)

Ivy Tech

IT Support

Indianapolis, IN · On-site

$18 - $20/hr

Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the ...

Academy of Scholars

IT Technician

Decatur, GA · On-site

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient ...

Academy Of Scholars

IT Technician

Decatur, GA · On-site

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient ...

Spiceorb

IT Support

Charlotte, NC · On-site

Hello, SpiceOrb is looking for an IT Support n Charlotte, NC Role: IT Support Location: Charlotte, NC(Onsite) Duration: 12+ Months Contract The Executive Leadership and Headquarters IT Support ...

New

Global IT Family

IT Support Specialist

Conyers, GA · On-site

Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...

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Entry Level It Support information

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$11

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$26

How much do entry level it support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
More about Entry Level It Support jobs
What cities are hiring for Entry Level It Support jobs? Cities with the most Entry Level It Support job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most Entry Level It Support jobs? States with the most job openings for Entry Level It Support jobs include:
What job categories do people searching Entry Level It Support jobs look for? The top searched job categories for Entry Level It Support jobs are:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Entry Level IT Generalist

dbHMS

Chicago, IL • On-site

Full-time

Posted 28 days ago

Job description

Job Summary:
dbHMS is a company dedicated to building innovative and sustainable projects. They are seeking an Entry Level IT Generalist to support the IT Coordinator in maintaining office technology and assisting with helpdesk operations across the country.
Responsibilities:
• Operate and manage the company helpdesk system:
• Assist with support of technology infrastructure including hardware, software, and network systems.
• Over time, take primary responsibility for helpdesk activities and tasks.
• Workstation and other user device maintenance:
• Configure devices and image machines.
• Set up and configure user accounts, permissions, and remote access.
• Assist with IT needs for onboarding new staff members.
• Assist the IT Coordinator:
• Troubleshoot and resolve complex technical issues.
• Install, configure, maintain, monitor, and troubleshoot user hardware and software.
• Create and maintain accurate documentation of IT systems, processes, and procedures.
• Additional responsibilities as needed.
Qualifications:
Required:
• Technical knowledge of IT infrastructure including servers, workstations, firewalls, and switches.
• Ability to communicate and receive communication effectively both verbally and written.
• Strong organizational skills for processes, schedules, and tasks.
• Positive attitude and willingness to learn and support new systems and applications.
• Willingness to work shifts outside of regular office hours for special circumstances as the need arises.
• Ability to lift objects up to 40 pounds.
Preferred:
• Enrolled in an Associate or Bachelor’s degree program in Information Technology.
• Past IT helpdesk experience.
Company:
dbHMS is an engineering company providing MEP design engineering and building energy analysis services. Founded in 2002, the company is headquartered in Chicago, USA, with a team of 51-200 employees. The company is currently Growth Stage.
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About dbHMS

Sourced by ZipRecruiter

Industry

Engineering professional services

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2002

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