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Entry Level It Support Jobs in Quebec (NOW HIRING)

Want to be part of a passionate and innovative IT team? Our IT department is looking for a motivated intern or student to actively support the team by responding to Level 1 technical requests, both ...

IT Support SpecialistLocation: Montréal, QC (on-site) Department: IT / InfrastructureAbout the role Valnet is looking for a hands-on IT Support Specialist to keep our people equipped, connected, and ...

Mission As a member of the IT team, you will provide hands-on technical support to internal users and help maintain a reliable and efficient IT environment. Your responsibilities will include:

You'll work alongside our IT team, supporting our head office, remote employees and retail studios while learning the fundamentals of in-house IT operations. We're looking for someone who is ...

Description du poste Le poste d'Analyste de Support IT est un role hybride qui necessite une expertise en support technique et en gestion des incidents. Il se concentrera principalement sur la ...

Description du poste Le poste d'Analyste de Support IT est un role hybride qui necessite une expertise en support technique et en gestion des incidents. Il se concentrera principalement sur la ...

As an IT support technician, you provide user support and assistance for IT applications, including installation, configuration, best practices, issue resolution, service request management, and IT ...

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As an IT support technician, you provide user support and assistance for IT applications, including installation, configuration, best practices, issue resolution, service request management, and IT ...

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You as an IT Analyst will: * Champion the Digital & Data Engineering message to the business ... Provide level 1-2.5 support for hardware, software, and network problems reported, documenting ...

As an IT Technician Level 1,your primary mandate will be to provide IT support to employees and customers. More precisely, you will have to: * Be the resource person and first point of contact for ...

We have been supporting the development of our economies for more than 160 years by providing our ... Participate to all types of regional or global IT audits, as part of either dedicated audits of IT ...

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Entry Level It Support information

See Quebec salary details

$9

$16

$25

How much do entry level it support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level it support in Quebec is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Quebec? The most popular types of It Support jobs in Quebec are:
What are popular job titles related to Entry Level It Support jobs in Quebec? For Entry Level It Support jobs in Quebec, the most frequently searched job titles are:
What cities in Quebec are hiring for Entry Level It Support jobs? Cities in Quebec with the most Entry Level It Support job openings:
Infographic showing various Entry Level It Support job openings in Quebec as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,837 per year, or $16.7 per hour.

Other

Posted 4 days ago


AMETEK rating

7.6

Company rating: 7.6 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

82nd of 156 rated electronics manufacturers


Job description

Want to be part of a passionate and innovative IT team? 


Our IT department is looking for a motivated intern or student to actively support the team by responding to Level 1 technical requests, both hardware and software, while participating in ongoing projects. 

By joining us, you will work alongside an expert and close-knit team that will make your integration and training a priority.  

Here's what we offer you:

  • A stimulating work environment within a strong and passionate IT team 
  • The opportunity to develop your skills and expertise 
  • Flexible hours 
  • New offices located close to nature 
  • A dynamic, people-oriented, stimulating, and open-minded company 
  • A community of interns and young employees
  • A wide range of social activities... and much more! 


 What you will do on a daily basis 

  • Provide first-level IT support to internal users (computer hardware, telephony, printers, internet, business applications, etc.) 
  • Interact professionally with colleagues to ensure a high level of satisfaction 
  • Configure and install computers for new employees 
  • Use the ticketing system to document interventions 
  • Provide an exceptional employee experience from the moment new recruits arrive 
  • Participate in projects based on your curiosity and thirst for learning 
  • Contribute to the enhancement of the IT infrastructure 

What we are looking for

  • Vocational (DEP) or college (AEC/DEC) student in IT support
  • Ability to work independently to find solutions
  • Analytical and diagnostic skills
  • Ability to communicate in French and English
  • Strong interest in customer support

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