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Entry Level It Support Jobs in Quebec (NOW HIRING)

ShareGate- en

Technical Support IT

Montreal, QC

CA$68K - CA$85K/yr

In this role, you will be at the heart of the employee experience by providing reliable, human, and efficient IT support to all Workleap team members. You will handle a wide variety of technical ...

Workleap - en

Technical Support IT

Montreal, QC

CA$68K - CA$85K/yr

In this role, you will be at the heart of the employee experience by providing reliable, human, and efficient IT support to all Workleap team members. You will handle a wide variety of technical ...

Alteo

IT Support Analyst [#4927]

Montreal, QC · On-site

Alteo is looking for an IT Support Analyst for a permanent position based in Montreal. *** Hybrid work: 4 days in the office/week *** You will play a key role in supporting staff across the ...

iSoftStone

Associate IT Support Engineer

Montreal, QC

CA$33 - CA$40/hr

iSoftStone, Inc. is seeking an Associate IT Support Engineer to Join our Team in Montreal, Canada! *This is a part-time (3 days per week/6-7 hours per day/20 hours per week) role which will be 100 ...

KPMG

IT End User Support Manager

Montreal, QC · On-site +1

Provide Enhanced IT Support to Quebec firm leadership which is primarily based in the downtown Montreal office * Manage the IT desktop asset life cycle and accounting for all assets, including ...

Fed IT

IT Support Level 1-2

Saint-jerome, QC

Mission Mission As an IT Support Technician, you will provide proactive technical assistance to internal users and ensure the stability and performance of IT environments. You will be involved in ...

Fed IT

IT Support Level 1-2

Saint-jerome, QC

Mission Mission As an IT Support Technician, you will provide proactive technical assistance to internal users and ensure the stability and performance of IT environments. You will be involved in ...

Fed IT

IT Support Level 1-2

Saint-jerome, QC

Mission Mission As an IT Support Technician, you will provide proactive technical assistance to internal users and ensure the stability and performance of IT environments. You will be involved in ...

Fed IT

IT Technician

Montreal, QC

Mission Mission You will be responsible for providing daily IT support, maintaining end‑user systems and ensuring the stability of local infrastructures. Your contribution will directly impact ...

Fed IT

IT Technician

Montreal, QC

Mission Mission You will be responsible for providing daily IT support, maintaining end‑user systems and ensuring the stability of local infrastructures. Your contribution will directly impact ...

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Showing results 1-20

All JobsEntry Level It Support JobsEntry Level It Support Jobs in Quebec

Entry Level It Support information

See Quebec salary details

$9

$16

$25

How much do entry level it support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level it support in Quebec is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What job makes $10,000 a month without a degree?

An entry-level IT support role typically does not pay $10,000 a month without experience or advanced certifications. High-paying tech roles such as software developers, cloud engineers, or cybersecurity specialists can reach that level, often requiring specialized skills, certifications, or experience rather than a degree. These positions may involve working with tools like AWS, Cisco, or Microsoft, and often demand continuous learning and skill development.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

How to get into IT support with no experience?

Entry-level IT support roles often require basic knowledge of computer hardware, software, and troubleshooting. Gaining relevant skills through online courses, certifications like CompTIA A+, and hands-on practice can improve your chances; internships or volunteering can also provide practical experience.

Is IT support a good entry-level job?

IT support is a common entry-level role that provides foundational technical skills, such as troubleshooting hardware and software issues, and often requires certifications like CompTIA A+. It offers opportunities for career growth into specialized IT fields and typically involves working in office or help desk environments. The role can be suitable for those interested in technology and customer service.

What is the easiest entry-level IT job?

An entry-level IT support role is often considered one of the easiest entry points into the IT field, as it typically involves basic troubleshooting, hardware setup, and customer service. These positions usually require foundational knowledge of computer systems, and certifications like CompTIA A+ can help candidates qualify. The work environment is often help desk or technical support centers, with standard daytime hours.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Quebec? The most popular types of It Support jobs in Quebec are:
What are popular job titles related to Entry Level It Support jobs in Quebec? For Entry Level It Support jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Quebec look for? The top searched job categories for Entry Level It Support jobs in Quebec are:
What cities in Quebec are hiring for Entry Level It Support jobs? Cities in Quebec with the most Entry Level It Support job openings:
Entry Level It Support jobs near you

Technical Support IT

ShareGate- en

Montreal, QC

CA$68K - CA$85K/yr

Other

Posted 14 days ago

Job description

Job Description

So, what will your new role look like?

In this role, you will be at the heart of the employee experience by providing reliable, human, and efficient IT support to all Workleap team members. You will handle a wide variety of technical requests, ranging from access and SaaS tools management to device administration, while ensuring fast, high-quality service.

On a daily basis, you will analyze and resolve technical issues while documenting and structuring information to improve team practices. You will actively contribute to the evolution of processes and tools by proposing initiatives aimed at enhancing efficiency and user experience.

You will collaborate with the team on incidents and ad hoc projects, while managing your priorities with discipline in a fast-evolving environment.

Responsibilities:

  • Provide high-quality technical support and resolve IT requests within reasonable timeframes
  • Manage access and licenses (creation, modification, and removal of user accounts and SaaS access)
  • Identify and implement improvements to IT processes and user experience leveraging automation and AI tools
  • Administer the device fleet using MDM tools such as Intune and Jamf
  • Gather, clarify, and document relevant information for the team
  • Conduct research, investigate issues, and propose initiatives to improve user experience and efficiency
  • Collaborate with the IT team on incident resolution and ad hoc projects
  • Define priorities and ensure effective time management

What does your future team look like? 

  • You will join a collaborative, people-focused, and service-oriented IT team whose mission is to support Workleap employees daily by providing a seamless and efficient technology experience.
  • The IT Support team works closely with other teams to quickly resolve issues, improve tools, and optimize processes. It values knowledge sharing, teamwork, and continuous improvement.
  • In a constantly changing environment, the team plays a key role in evolving practices and systems, with a strong focus on user experience and operational efficiency.

What are the next challenges awaiting your team? 

  • The IT Support team must continuously adapt its tools, processes, and ways of working to effectively support a growing number of users.
  • One of the main challenges will be optimizing and automating the management of access, equipment, and requests in order to improve the speed and quality of service.
  • The team aims to improve documentation, structure knowledge, and increase user autonomy, without compromising a smooth and human experience.
  • Finally, it plays a key role in evolving the technological environment, particularly by leveraging MDM tools and SaaS solutions to enhance security, efficiency, and ease of use in day-to-day operations.
Qualifications
  • 8+ years of experience in IT support or a related field;
  • Demonstrated experience using AI tools or automation to improve efficiency or service quality in an IT context;
  • Excellent interpersonal skills and strong customer service orientation;
  • Excellent communication skills in both French and English (spoken and written);
  • Expertise in troubleshooting Windows 11 and macOS;
  • Experience managing SaaS access;
  • Knowledge of Azure AD, Microsoft 365, and Azure PIM;
  • Autonomy, resourcefulness, and initiative;
  • Strong interest in artificial intelligence and its practical applications.

Salary range: $68K-85K CAD.
This range reflects our Canada-wide compensation scale. Final offers may be adjusted based on the candidate's region to align with local market conditions.

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