Mission Mission You will be responsible for providing daily IT support, maintaining end‑user systems and ensuring the stability of local infrastructures. Your contribution will directly impact ...
Mission Mission You will be responsible for providing daily IT support, maintaining end‑user systems and ensuring the stability of local infrastructures. Your contribution will directly impact ...
Description du poste Le poste d'Analyste de Support IT est un role hybride qui necessite une expertise en support technique et en gestion des incidents. Il se concentrera principalement sur la ...
New
Description du poste Le poste d'Analyste de Support IT est un role hybride qui necessite une expertise en support technique et en gestion des incidents. Il se concentrera principalement sur la ...
New
Description du poste Le poste d'Analyste de Support IT est un role hybride qui necessite une expertise en support technique et en gestion des incidents. Il se concentrera principalement sur la ...
New
Description du poste Le poste d'Analyste de Support IT est un role hybride qui necessite une expertise en support technique et en gestion des incidents. Il se concentrera principalement sur la ...
New
IT Site Technician
Quebec, QC · On-site
... IT Support skills ... You will be providing level one help desk support to employees onsite, building computers, setting ...
IT Site Technician
Quebec, QC · On-site
... IT Support skills ... You will be providing level one help desk support to employees onsite, building computers, setting ...
You as an IT Analyst will: * Champion the Digital & Data Engineering message to the business ... Provide level 1-2.5 support for hardware, software, and network problems reported, documenting ...
You as an IT Analyst will: * Champion the Digital & Data Engineering message to the business ... Provide level 1-2.5 support for hardware, software, and network problems reported, documenting ...
You as an IT Analyst will: * Champion the Digital & Data Engineering message to the business ... Provide level 1-2.5 support for hardware, software, and network problems reported, documenting ...
You as an IT Analyst will: * Champion the Digital & Data Engineering message to the business ... Provide level 1-2.5 support for hardware, software, and network problems reported, documenting ...
About the Role The IT Support Technician, reporting to the Team Lead, Networks and Systems, provides Level 1 and Level 2 technical support to internal users. The successful candidate serves as the ...
About the Role The IT Support Technician, reporting to the Team Lead, Networks and Systems, provides Level 1 and Level 2 technical support to internal users. The successful candidate serves as the ...
About the Role The IT Support Technician, reporting to the Team Lead, Networks and Systems, provides Level 1 and Level 2 technical support to internal users. The successful candidate serves as the ...
About the Role The IT Support Technician, reporting to the Team Lead, Networks and Systems, provides Level 1 and Level 2 technical support to internal users. The successful candidate serves as the ...
About the Role The IT Support Technician, reporting to the Team Lead, Networks and Systems, provides Level 1 and Level 2 technical support to internal users. The successful candidate serves as the ...
About the Role The IT Support Technician, reporting to the Team Lead, Networks and Systems, provides Level 1 and Level 2 technical support to internal users. The successful candidate serves as the ...
Trainee Support Analyst
Ripon, QC · Hybrid
Acting as the first point of contact for IT support via phone, self-service, and live chat * Delivering excellent customer service to colleagues across the business * Managing and resolving IT ...
Trainee Support Analyst
Ripon, QC · Hybrid
Acting as the first point of contact for IT support via phone, self-service, and live chat * Delivering excellent customer service to colleagues across the business * Managing and resolving IT ...
Information Technology Audit Manager (Bilingual FR/EN)
Montreal, QC · On-site
CA$84K - CA$134K/yr
Experience in advising across a range of IT areas, such as IT governance, IT service management, IT ... We reward your impact, and support your wellbeing, through a competitive compensation package ...
Information Technology Audit Manager (Bilingual FR/EN)
Montreal, QC · On-site
CA$84K - CA$134K/yr
Experience in advising across a range of IT areas, such as IT governance, IT service management, IT ... We reward your impact, and support your wellbeing, through a competitive compensation package ...
Providing IT support, as a first point of contact for store employees; * Receiving and responding to requests (in person, by phone, e-mail or through internal ticketing systems), * Resolving and ...
Providing IT support, as a first point of contact for store employees; * Receiving and responding to requests (in person, by phone, e-mail or through internal ticketing systems), * Resolving and ...
Providing IT support, as a first point of contact for store employees; * Receiving and responding to requests (in person, by phone, e-mail or through internal ticketing systems), * Resolving and ...
Providing IT support, as a first point of contact for store employees; * Receiving and responding to requests (in person, by phone, e-mail or through internal ticketing systems), * Resolving and ...
IT Client Onboarding Specialist
Montreal, QC · On-site
Support Sales and internal teams during client engagements, providing clear technical guidance ... Bachelor's degree in Information Technology, Computer Science, or a related field. * Proven ...
IT Client Onboarding Specialist
Montreal, QC · On-site
Support Sales and internal teams during client engagements, providing clear technical guidance ... Bachelor's degree in Information Technology, Computer Science, or a related field. * Proven ...
Help create and execute the IT strategy and build effective initiatives that support the company goals * Manage and lead the IT Team by providing clear direction and objectives, support, mentoring ...
Quick apply
Help create and execute the IT strategy and build effective initiatives that support the company goals * Manage and lead the IT Team by providing clear direction and objectives, support, mentoring ...
Supporting all cloud-based SAAS and PAAS solutions. * Understand the organization's IT and Security challenges, IT & Security strategy, and testing and ensuring proper and secure functionality of ...
Supporting all cloud-based SAAS and PAAS solutions. * Understand the organization's IT and Security challenges, IT & Security strategy, and testing and ensuring proper and secure functionality of ...
IT Systems Engineer
Blainville, QC · On-site
Supporting all cloud-based SAAS and PAAS solutions. * Understand the organization's IT and Security challenges, IT & Security strategy, and testing and ensuring proper and secure functionality of ...
Quick apply
IT Systems Engineer
Blainville, QC · On-site
Supporting all cloud-based SAAS and PAAS solutions. * Understand the organization's IT and Security challenges, IT & Security strategy, and testing and ensuring proper and secure functionality of ...
IT Supervisor [#4922]
Kingsey Falls, QC · Hybrid
Alteo is looking for an IT Supervisor for a permanent position based in Montreal (South Shore ... Support team members in developing their expertise, encouraging versatility and professional growth
Quick apply
IT Supervisor [#4922]
Kingsey Falls, QC · Hybrid
Alteo is looking for an IT Supervisor for a permanent position based in Montreal (South Shore ... Support team members in developing their expertise, encouraging versatility and professional growth
IT Business Analyst
Montreal, QC · On-site
We cover the IT, development, business intelligence and infrastructure professions. Mission Mission ... Support solution deployment and guide users through change management. Provide advanced functional ...
IT Business Analyst
Montreal, QC · On-site
We cover the IT, development, business intelligence and infrastructure professions. Mission Mission ... Support solution deployment and guide users through change management. Provide advanced functional ...
We cover the IT, development, business intelligence and infrastructure professions. Mission Mission ... Support solution deployment and guide users through change management. Provide advanced functional ...
We cover the IT, development, business intelligence and infrastructure professions. Mission Mission ... Support solution deployment and guide users through change management. Provide advanced functional ...
Entry Level It Support information
See Quebec salary details
$9.86 - $11.30
3% of jobs
$11.30 - $12.74
6% of jobs
$13.79 is the 25th percentile. Wages below this are outliers.
$12.74 - $14.18
21% of jobs
$14.18 - $15.63
12% of jobs
The median wage is $16.22 / hr.
$15.63 - $17.07
18% of jobs
$17.07 - $18.51
10% of jobs
$19.01 is the 75th percentile. Wages above this are outliers.
$18.51 - $19.95
14% of jobs
$19.95 - $21.39
10% of jobs
$21.39 - $22.84
1% of jobs
$22.84 - $24.28
1% of jobs
$24.28 - $25.72
4% of jobs
$9
$16
$25
How much do entry level it support jobs pay per hour?
As of Jun 15, 2026, the average hourly pay for entry level it support in Quebec is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.23 per hour, depending on experience, location, and employer.
What is the difference between Entry Level IT Support vs Help Desk Technician?
| Aspect | Entry Level IT Support | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ | Similar certifications, often including CompTIA A+ |
| Work Environment | Corporate, small business, or IT service providers | Help desk or call center environments, remote support |
| Job Responsibilities | Basic troubleshooting, hardware/software support, network issues | Responding to user tickets, remote troubleshooting, customer communication |
| Industry Usage | Common entry point in IT departments | Frequent role in customer support and IT service companies |
Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.
What job makes $10,000 a month without a degree?
An entry-level IT support role typically does not pay $10,000 a month without experience or advanced certifications. High-paying tech roles such as software developers, cloud engineers, or cybersecurity specialists can reach that level, often requiring specialized skills, certifications, or experience rather than a degree. These positions may involve working with tools like AWS, Cisco, or Microsoft, and often demand continuous learning and skill development.
What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?
Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.
How to get into IT support with no experience?
Entry-level IT support roles often require basic knowledge of computer hardware, software, and troubleshooting. Gaining relevant skills through online courses, certifications like CompTIA A+, and hands-on practice can improve your chances; internships or volunteering can also provide practical experience.
Is IT support a good entry-level job?
IT support is a common entry-level role that provides foundational technical skills, such as troubleshooting hardware and software issues, and often requires certifications like CompTIA A+. It offers opportunities for career growth into specialized IT fields and typically involves working in office or help desk environments. The role can be suitable for those interested in technology and customer service.
What is the easiest entry-level IT job?
An entry-level IT support role is often considered one of the easiest entry points into the IT field, as it typically involves basic troubleshooting, hardware setup, and customer service. These positions usually require foundational knowledge of computer systems, and certifications like CompTIA A+ can help candidates qualify. The work environment is often help desk or technical support centers, with standard daytime hours.
What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?
To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.
What are entry level IT support jobs?
Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Quebec? The most popular types of It Support jobs in Quebec are:
What are popular job titles related to Entry Level It Support jobs in Quebec? For Entry Level It Support jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Quebec look for? The top searched job categories for Entry Level It Support jobs in Quebec are:
What cities in Quebec are hiring for Entry Level It Support jobs? Cities in Quebec with the most Entry Level It Support job openings:
Other
Posted 23 days ago
Job description
Hello,
I'm Robin, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.
I work on two types of recruitment: temporary and permanent.
All our consultants are IT experts who speak your language and work in your environment. We cover the IT, development, business intelligence and infrastructure professions.
Mission
You will be responsible for providing daily IT support, maintaining end‑user systems and ensuring the stability of local infrastructures. Your contribution will directly impact operational efficiency, adherence to IT processes and overall user satisfaction. You will also support onboarding and offboarding processes and collaborate with external IT vendors.
Key Responsibilities
Provide level 1 and level 2 technical support to internal and external users.
Participate in an on‑call rotation outside standard working hours.
Manage the IT asset inventory, including workstations, printers, telephony systems, mobile devices, antivirus and access cards.
Install, configure, upgrade and maintain hardware and software components.
Follow change‑management procedures during system deployments and modifications.
Maintain accurate inventory of hardware, licenses and maintenance agreements.
Create and update technical documentation.
Coordinate with IT vendors and assist with IT purchasing activities.
Support employee onboarding and offboarding processes.
Your Profile
Education and Experience
College diploma in network administration or equivalent experience.
Minimum of 3 years of experience in IT technical support.
Availability for after‑hours support on a rotating basis.
Strong customer‑service mindset and communication skills.
Technical Skills
Solid knowledge of Windows 11 and Windows Server environments (2016, 2019, 2022).
Experience with Active Directory, GPO, WSUS and file services.
Good understanding of networking fundamentals (DHCP, DNS, VLAN).
Experience with Exchange Online and Microsoft 365 environments.
Familiarity with IT ticketing systems.
Exposure to virtualization, VPNs, IP telephony or security tools is an asset.
Technical certifications are considered an asset.
Key Competencies
Strong organizational and prioritization skills.
Ability to document technical processes clearly.
Autonomy, reliability and team spirit.
Fluency in French and English, both spoken and written.