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Entry Level It Support Jobs in Ohio (NOW HIRING)

Medpace, Inc.

IT Support

Cincinnati, OH · Hybrid

$20.75 - $28.25/hr

Our IT Support team provides both remote and onsite support to our global organization. Responsibilities * User account administration for network, e-mail, and other applications * Provide support to ...

Medpace, Inc.

IT Support

Cincinnati, OH · On-site

$20.75 - $28.25/hr

Our IT Support team provides both remote and onsite support to our global organization. Responsibilities * User account administration for network, e-mail, and other applications * Provide support to ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Service Core inc.

IT SUPPORT SPECIALIST

Youngstown, OH · On-site

The IT Support Specialist will be the first point of service for technical IT support. The IT Support Specialist will assist coworkers in resolving and / or troubleshooting IT problems. For complex ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Qcells

IT Support Specialist

Highland, OH · On-site

Description Title: IT Support Specialist Department: Business Support Team Location: Cleveland, Ohio Supervisor: Sr.IT Manager FLSA Status: Non- Exempt Position Status: Full Time Work Status (Remote ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · On-site

$65 - $90/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands‑on ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Revel Staffing

IT Support Supervisor

Akron, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Hocking College

IT Support Analyst

Nelsonville, OH · On-site

$22/hr

Act as second level support for IT Support Technicians. * Produce/Support Virtual Meetings * Perform off-site hardware upgrades when applicable. * Perform software and application installations and ...

New

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Rocky Brands, Inc.

IT Support Analyst

Nelsonville, OH

$22/hr

Act as second level support for IT Support Technicians. * Produce/Support Virtual Meetings * Perform off-site hardware upgrades when applicable. * Perform software and application installations and ...

New

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Drive

IT Support Specialist

Bellevue, OH · On-site

We are seeking a knowledgeable IT Support Specialist to join our team in Bellevue, OH. The ideal candidate will be responsible for providing technical assistance and support to our manufacturing team ...

Rokky Brands

IT Support Analyst

Nelsonville, OH · On-site

$22/hr

Act as second level support for IT Support Technicians. * Produce/Support Virtual Meetings * Perform off-site hardware upgrades when applicable. * Perform software and application installations and ...

New

Gregory Industries, Inc.

IT Support Technician

Canton, OH · On-site

$20 - $27.50/hr

Job Summary : Gregory Industries, Inc. is seeking an IT Support Technician to join their energetic IT team supporting a multi-site manufacturing and office environment. The role involves ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Ohio

Entry Level It Support information

See Ohio salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level it support in Ohio is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Ohio?

The most popular types of It Support jobs in Ohio are:

What are popular job titles related to Entry Level It Support jobs in Ohio?

For Entry Level It Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Ohio look for?

The top searched job categories for Entry Level It Support jobs in Ohio are:

What cities in Ohio are hiring for Entry Level It Support jobs?

Cities in Ohio with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,764 per year, or $17.7 per hour.

Entry-Level IT Support Associate Overnight (B)

Expedient

Upper Arlington, OH • On-site

$32K - $37K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Handle Tier 1 tickets, routine audits, remote hands requests, and daily shift walks.

  • Follow security protocols for client access requests and enforce security measures when necessary.

  • Process and prioritize technical requests from clients and employees using the ticketing system.

Job description

Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The IT Support Associate,in our Upper Arlington, OH/Columbus data center, will join the Operations Support Center (OSC) team and will receive fully paid training (including industry certs) and hands-on experience with a variety of technical platforms including virtualization technology, networking, data protection, Windows, disaster recovery, Linux/Unix and infrastructure.
If you are looking for an opportunity to gain valuable technical on-the-job training and experience and kick-start your IT career, you may be the perfect candidate for this role.
Expedient provides multi-cloud platforms, offers hosting and cyber security, anddata center infrastructure as a service (IaaS) solutions to its clients. For more information about our cloud technology and solutions, please visit us at www.expedient.com
Applicants should be able to show some experience with IT and technology; acceptable experience can include self-study, technical school or work experience. However, on-the-job training covers the technology and the business of Expedient as well as learning opportunities regarding basic support requests, monitoring and client service.
The Schedule and Shift Premium: This position operates on a regular schedule of Thursday through Saturday, alt. Wednesdays from 7 pm to 7 am local time and includes an additional bonus, paid out upon completion of the initial training. Additionally, lunch breaks are fully paid for all IT Support Associates working 12-hour shifts.
Professional Development & Training: Expedient places high value on professional development and education. We will cover the costs up front for our IT Support Associates to obtain relevant technical certifications such as CompTIA, A+, Network + etc. Certain certifications that are higher in difficulty to obtain have attached bonuses for completion.
Rate of Pay: The hourly rate of pay is closely based on your technical experience and knowledge, work experience and/or academic experience. This entry-level role seeks a passionate candidate who is interested in pursuing a career in IT and is willing and able to learn, so any level of experience will be considered. Range of pay of $32,000 - $37,000 per year, paid out hourly, can vary depending on market and shift.
PLEASE NOTE:We are an essential business due to our support of clients in industries such as healthcare, financial services, public utilities and other critical infrastructure. Because this is considered a critical position in the organization, a physical presence, on-site in the data center is required. As a result, every effort is being made to ensure the protection of our employees and our job candidates in the data center.
Responsibilities of the IT Support Associate:
  • Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
  • Follow strict security protocols to allow client access requests inside the data center using specific access control criteria
  • When necessary, enforce security protocols -- for example, if a client requests to remove equipment without prior notification or as per contractual obligation
  • Follow shipping and receiving procedures to ensure the secure transport of materials to and from the facility
  • Cover the front desk phone, and conduct physical and virtual security checks
  • Process and prioritize client and employee technical requests by phone, email or in person
  • Use the ticketing system to log all requests and activities including documentation of special requests and customizations considered important for future support

Minimum Qualifications of the IT Support Associate:
  • Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
  • A strong passion for a career in IT and/or technology and evidence showing IT experience
  • Associate degree in a technical discipline or technical equivalent work experience
  • Previous exposure to or experience in an IT environment
  • Previous customer-service work experience
  • Must always be professional and patient, as this is a client-facing role
  • Excellent written and verbal communication skills
  • Strong analytical and independent problem-solving skills
  • Ability to prioritize and manage multiple responsibilities that are time-sensitive
  • Having a willingness and ability to learn quickly
  • Must pass pre-employment screens

Physical Tasks/Demands:
  • Sitting - stationary/seated position during the workday in order to check in visitors
  • Walking - must be able escort visitors to their equipment;must be ableto walk the entire perimeter of the physical plant/data center several times during the shifttoconduct hands-onassessments ensuringbuilding safety compliance by checking doors, checking temperature sensors in various areas of the server room/data center
  • Lifting - frequently lifts lightweight itemsand occasionally lifts heavy-weight materials such as equipment, parts, computer and serverhardware
  • Dexterity - must be able to lock/unlock security cages, operate security kiosk and print out visitor badges, operate loading dock equipment; must be able to climb and balance oneself on a ladder, must be able to stoop, kneel, crouch, and crawl into tight places to access computer hardware, to conduct safety checks, tomove equipment, install equipment, etc.as required

Sponsorship is not provided.Expedient does not engage with third-party recruiting or staffing firms.
WORKING FOR EXPEDIENT
We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.
For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.
We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.
Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.

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