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Entry Level It Support Jobs in Ohio (NOW HIRING)

Expedient

Entry-Level IT Support Associate

Dublin, OH · On-site

$32K - $37K/yr

Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The IT Support Associate,in our Columbus / Dublin, Ohio data center, will join the ...

Expedient

Entry-Level IT Support Associate

Dublin, OH · On-site

$32K - $37K/yr

Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The IT Support Associate, in our Columbus / Dublin, Ohio data center, will join the ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Hana Technologies, Inc.

IT Support Specialist

Solon, OH

$40K - $50K/yr

The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

Drive

IT Support Specialist

Bellevue, OH

We are seeking a knowledgeable IT Support Specialist to join our team in Bellevue, OH. The ideal candidate will be responsible for providing technical assistance and support to our manufacturing team ...

MedFlight

Desktop Support Technician

Columbus, OH · On-site

$25.50 - $31/hr

We're looking for an IT Support Technician who enjoys solving technical challenges, delivering outstanding customer service, and working in a collaborative environment where every day brings ...

Gifthealth

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience. (Preferred) * Experience: * 0 - 2 years of experience in an IT support, help desk, or customer ...

Gregory Industries, Inc.

IT Support Technician

Canton, OH · On-site

$20 - $27.50/hr

Job Summary : Gregory Industries, Inc. is seeking an IT Support Technician to join their energetic IT team supporting a multi-site manufacturing and office environment. The role involves ...

giftHEALTH Inc

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience. (Preferred) * Experience: * 0 - 2 years of experience in an IT support, help desk, or customer ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Ohio

Entry Level It Support information

See Ohio salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level it support in Ohio is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Ohio? The most popular types of It Support jobs in Ohio are:
What are popular job titles related to Entry Level It Support jobs in Ohio? For Entry Level It Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Ohio look for? The top searched job categories for Entry Level It Support jobs in Ohio are:
What cities in Ohio are hiring for Entry Level It Support jobs? Cities in Ohio with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,764 per year, or $17.7 per hour.

IT Support Representative - Tier 1

Provide A Ride

Warrensville Heights, OH • On-site

$20.25 - $27.75/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Job description

Entry-Level IT Support Representative
Location: Warrensville Heights, OH (On-site)
Are you passionate about technology and ready to launch your career in IT support? Provide A Ride is looking for an Entry-Level IT Support Representative to join our growing team. This role is ideal for recent graduates or candidates with 1-2 years of help desk experience who want to gain hands-on experience in a supportive environment.
What You'll Do:
Support & Troubleshooting
  • Provide first-level technical support to employees via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and connectivity issues quickly and effectively
  • Escalate complex issues to senior IT staff when necessary

Help Desk Management
  • Monitor and respond to IT support tickets
  • Document issues, solutions, and follow-ups in the ticketing system
  • Ensure timely resolution and user satisfaction

Hardware & Software Maintenance
  • Set up and maintain computers, printers, and mobile devices
  • Install and update software and operating systems
  • Maintain antivirus and system updates across devices

Training & Documentation
  • Assist in onboarding new users with basic IT orientation
  • Create easy-to-follow guides and documentation for common IT tasks and troubleshooting
  • Promote best practices for system use and security

IT Asset Management
  • Track and update IT inventory, including hardware and software licenses
  • Support equipment procurement and returns

Team Collaboration
  • Work with IT team members on projects, upgrades, and system improvements
  • Share ideas to improve IT operations and end-user experience

What We're Looking For:
  • Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience/certifications)
  • Excellent problem-solving and communication skills
  • Strong customer service mindset
  • Basic knowledge of Windows OS and Microsoft Office
  • Familiarity with computer hardware and peripheral devices
  • Willingness to learn and grow in a fast-paced environment
  • Detail-oriented with strong organizational skills

Why Join Us:
  • Competitive pay based on experience and qualifications
  • Work-Life Balance Paid time off and Paid Holidays
  • Growth opportunities within the IT department
  • Comprehensive benefits including health, dental, vision insurance and supplemental insurance
  • Supportive work environment that encourages learning and teamwork

Provide A Ride is an Equal Opportunity Employer

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